Resident Director

Main Work Location: Split between Historic Stanford Campus (residential work) & Redwood City campus (administrative work) Work Arrangement: On-site Budgeted Salary Range: The expected pay range for this position is $98,790.00 - $115,029.00 per annum. The role comes with on-campus housing, provided by Residential Education. Living on-campus is a condition of employment. To be considered, please include a cover letter and resume in your online application.

Summer Session Summer Session is Stanford University’s fourth academic quarter, offering more than 150 courses from 35 departments to over 2,000 graduate, undergraduate, and advanced high school students. Along with serving the needs of Stanford matriculated students, Summer Session makes it possible for visiting students to take advantage of the same courses, culture, and resources available at Stanford University.

Position Summary The Summer Session Resident Director position reports to the Summer Session Associate Director of Residential Life with a dotted-line reporting relationship to the Residential Education Associate Director of Student Support. This position plays a key role in year-round operations and student support, while also acting as a bridge to Residential Education.

Your responsibilities include:

This multifaceted position offers an opportunity to work across two distinct departments, each with its own focus and responsibilities, while contributing to their shared commitment to student success. The role is primarily dedicated to Summer Session (80%), with an ongoing Residential Education component (20%). Summer Session duties will span all four quarters. The role will be split between the Redwood City campus (Fall, Winter, Spring quarters during weekdays), and the Historic campus (Summer quarter, as well as on-call assignments).

Summer Session core duties will require a high degree of discretion, sound judgment, and attention to detail, as well as the ability to carry out assigned responsibilities under minimal supervision. These responsibilities include:

• Manage Summer Session’s Community Standards case assignment process for matters involving student behavior and student support needs among high school and university-level students. Serve as a Community Standards Administrator, applying demonstrated expertise and established best practices to manage cases consistently and equitably, while contributing to the ongoing development and refinement of Community Standards policies and procedures.
• Lead the 10-week on-call rotation, including scheduling and coverage management, and assume primary responsibility for fulfilling the majority of third-level escalation shifts for incidents requiring support beyond Summer Resident Assistants (SRAs) and House Directors (HDs).
• Coordinate the administrative aspects of student medical emergencies, including hospital transportation and admissions, and in-person hospital visits and follow-up check-ins with students as appropriate. Oversee medical chaperone training on role expectations, health services accompaniment procedures, and applicable program protocols.
• Support campus emergency preparedness and response efforts, including attending relevant campus meetings, coordinating trainings, conducting routine radio checks, and maintaining emergency supply inventory.
• Collaborate on the recruitment, hiring, onboarding, and training of contingent residential staff. Ensure staffing ratios are in compliance with Stanford’s Protection of Minors Policy, which may include temporarily relocating to designated residences in summer as needed to maintain required coverage.
• Serve as a project manager for Welcome Weekend, helping to plan our largest summer event, which serves approximately 3,000 participants (students and families) and includes organizing program and housing check-in, events, and extensive vendor coordination.
• Fulfill Fleet Manager responsibilities, including partnering with the Finance team to coordinate procurement processing, ensuring staff compliance with fleet operation expectations and safety requirements, and developing and maintaining fleet-related policies and procedures.
• Administer all staff building access in partnership with Residential & Dining Enterprises (R&DE).
• Provide strategic recommendations and coordinate in-service sessions and training initiatives in collaboration with campus stakeholders.
• Cultivate a strong presence on campus during the summer by routinely visiting residences, attending program events, presenting to program participants, parents, and staff during welcome events, and addressing the range of critical needs that arise throughout the summer. Develop and maintain strong partnerships with campus colleagues and key stakeholders to support program operations, address emerging needs, and ensure a positive residential experience for students.

** Other duties may also be assigned. For example, this position may supervise contingent staff and cover duties of one of the Assistant Directors, Residential Experience, on an interim basis, based on departmental needs.

The primary job function for Residential Education will be to serve in the RD on-call rotation which includes serving as a primary or back up RD on-call responding to student crisis and community concerns in undergraduate residential spaces on the historic campus. RD on-call commitments will include serving on-call one weekday per week, plus one weekend per quarter during the autumn, winter, and spring quarters, and participation in the University holiday coverage rotation. Additionally, Summer Session and Residential Education may jointly approve your engagement in additional training, development, or support opportunities within Residential Education to support your job functions as an RD on-call.

In this role, you are expected to serve as a good steward and representative of both Summer Session and Residential Education as it relates to cultivating collegial relationships across departments, implementing appropriate policies/procedures across populations (matriculated students, visiting undergraduates, and visiting high school students), working to meet the holistic needs of students, and understanding perspectives from campus stakeholders.

In addition to the minimum requirements, listed below, the following skills and experience are preferred:

• Advanced degree and/or five to seven years of relevant experience.
• Past experience working in residential education and/or community standards, particularly with high school students,.
• Excellent leadership skills, judgment, integrity, flexibility, and creativity as well as a positive attitude, the ability to collaborate and consult, and a good sense of humor.
• Ability to thrive in a cross-functional role serving two departments, balancing the priorities and expectations of both teams with a high degree of autonomy, sound judgment, and flexibility. Success in this role requires proactive communication, effective workload management, and adaptability to evolving needs while maintaining a visible and accessible presence across both areas of responsibility.
• Capacity for addressing campus safety, emergency response, mental health, case management, and community standards with discretion and professionalism.
• Ability to develop budgets and create guidelines for program spending.
• Ability to ensure and apply compliance with legal, financial, and university policies and external regulations.

Certificates and Licenses Required:

• Must have a valid CA driverʼs license and the ability to operate a university-owned vehicle in compliance with University guidelines and requirements.

WORKING CONDITIONS:

• University on-campus housing is provided with this position to fulfill on-call and emergency response responsibilities as outlined in this job description and the formal live-on addendum required by Residential Education; residing on campus year round is a condition of employment.
• This position is designated as an on-site role requiring presence in an assigned work location Monday through Friday.
• Work evenings, weekends, and holidays as needed during the summer, as well as for emergencies, and as assigned in on-call rotation.

WORK STANDARDS:

• Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
• Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
• Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University’s Administrative Guide, http://adminguide.stanford.edu.

Core Duties:

• Administer an area or program in student services, evaluate and recommend decisions on program eligibility. Review decisions recommended by other staff.
• Collaborate with others to help resolve program issues and concerns, interpret policies, and mediate complex and sensitive issues. May be tasked with evaluating and recommending program improvements.
• Resolve multi-dimensional matters in response to students in crisis, at risk, or who have other program issues, counsel students and parents on sensitive and confidential issues.
• Provide guidance and counsel, oversee and develop a wide range of programs and services, analyze effectiveness and make recommendations for future programs.
• Reconcile complex issues; analyze diverse transactions from multiple sources.
• Summarize data from multiple sources, prepare manage reports and presentations.
• Identify and evaluate data needs, manage the implementation and development of technology.
• Develop and implement plans for outreach efforts, develop and maintain external community and university liaison, represent department and university at meetings and events.
• Provide advice to students on a range of issues, including, but not limited to, academic progress, academic program policies, career plans, accessibility, community standards, etc., in order to guide them in making appropriate choices and decisions. May have to escalate issues to a senior advisor.
• Apprise students of research, fellowship and scholarship opportunities, make recommendations and may award grants.
• Serve as a subject matter expert to students and other departments; represent unit/department.
• May lead, create and contribute to development of business practices and organizational change to improve processes and workflow.
• May oversee, analyze and assist in financial processes and development of budgets.
• Serve as a key member of a project team.
• May train and supervise other staff, volunteers, student and temporary workers.

Minimum Education and

Experience:

Bachelor’s degree and three years of relevant experience, or combination of education and relevant experience.

Knowledge, Skills and Abilities:

• Strong communication skills to clearly and effectively communicate information to internal and external audiences, client groups, and management.
• Advanced analysis and problem solving skills.
• Advanced computer skills, including experience with Microsoft Office Suite.
• Advanced customer service skills.
• Relevant computer systems/technology experience.
• Understanding of financial transactions.
• Ability to ensure and apply compliance with legal, financial, and university policies and external regulations.

At Stanford, every employee plays a part in our mission for a better tomorrow - from researchers to operations and from food services to educators. Join our team to work towards a future you believe in.

The job duties listed are typical examples of work performed by positions in this job classifications and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a help ticket.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. See Admin Guide 1.7.4: Equal Employment Opportunity, Non-Discrimination, and Affirmative Action Policy; Know Your Rights: Workplace Discrimination is Illegal.