Human Resources Administrator

This position has been deemed critical by the School of Humanities and Sciences Dean’s Office and is exempt from the hiring freeze. Work Arrangement: This is a hybrid position based on the Stanford campus, with a minimum of 3 days per week on site. Budgeted Salary: The budgeted base salary range for this position is $37.08 to $41.00 per hour. The School of Humanities and Sciences (H&S) is the foundation of a liberal arts education at Stanford. The school encompasses 24 departments and 25 interdisciplinary programs. H&S is home to fundamental and applied research, where free, open, and critical inquiry is pursued across disciplines. As the university’s largest school, H&S serves as the foundation of a Stanford undergraduate education no matter which discipline students pursue as a major. Graduate students work alongside world-renowned faculty to pursue and shape foundational research that leads to breakthroughs and discoveries that shed new light on the past, influence the present, and shape the future. Together, faculty and students in H&S engage in inspirational teaching, learning, and research every day. The H&S Human Resources Department provides HR support to over 800 staff, nearly 600 faculty, academic teaching staff, student and temporary workers in the School of Humanities and Sciences. We are seeking a Human Resources Administrator. The HR Administrator (HRA) will provide transactional HR systems support to departments and programs in the School of Humanities and Sciences and work as a part of a team of three, reporting into a Sr. Human Resources Business Partner. The HRA provides first point of contact for human resources transactions and serves as a resource to departments and programs on human resources policies, procedures, and practices. Primary responsibilities include supporting the entry of employee data into Sequoia (Oracle Fusion) by H&S departments and programs for all employee populations including faculty, academic staff, non-academic staff, bargaining unit, student, and temporary employees. Support includes providing guidance to departments on how to enter transactions, assist in resolving issues with pending transactions, submitting tickets to university departments as needed, and answering other questions as they arise. Additional key responsibilities include initiating and monitoring background checks, applicant tracking system management, and personnel file management. This position will also support disability, leaves and workers compensation claims. Ideal applicants will possess a team-based and customer-focused mindset and demonstrate a positive outlook on continuous process improvement efforts. It is critical that this position exhibit the abilities to practice sound judgment and decision-making, effective written & verbal communication, strong attention to detail, ability to juggle competing priorities, and respectful relationship management. This position must also exhibit a strong desire to continuously learn new and unfamiliar business topics, policies and procedures as they relate to human resources – the ability to translate this information into operational successes will be critical. Additional highly preferred experience includes prior experience working with disability and leave claims, worker’s compensation claims, and experience with Oracle Fusion or other HRIS platforms. This is a 100% FTE, continuing, non-exempt position. If you believe that this opportunity is a match for your knowledge, skills and abilities, we encourage you to apply. A resume and cover letter must be attached to your application. Thank you for considering employment opportunities with the School of Humanities and Sciences.

Core Duties:

• Compensation and benefits: Process basic and complex compensation and benefits-related transactions, ensuring adherence to university policies and guidelines. May assist managers with basic to complex compensation and benefits questions, escalating to senior HR team members as needed.
• Disability and Leaves / Worker's Comp: Answer routine questions and explain applicable disability/leave (DLS) and workers’ compensation (WC) procedures to employees and managers. Generate related correspondences. Coordinate with DLS and/or WC specialists when appropriate.
• HRIS/People Analytics: Support data entry and record retention. Regularly report on HR metrics utilizing the HCM system for purposes of compliance and audit. May create customized reports as requested.
• Performance Management: Assist in the communication of the annual performance appraisal process; review and track incoming performance appraisal forms. Assist with inquiries related to the performance management program and technology as needed.
• Talent Acquisition: Support the candidate experience including job postings, screening candidates, interview scheduling, collecting rater feedback, disposition of candidates, etc. Assist in coordinating the onboarding and exit processes for staff. Liaise with central university offices as needed.
• Transactions: Support high volume HR transactions using standard operating procedures and university guidelines for multiple types of HR transactions, including hiring, personnel changes, reclassifications and related activities.
• Advise on documentation requirements, including how to revise documentation to ensure all university and legal requirements are met.
• Maintain personnel and human resources-related files.
• May serve as a team lead. Oversee day-to-day work of other staff including scheduling, assigning, and prioritizing workloads, setting appropriate deadlines, reviewing work for quality and timeliness, onboarding new staff, and providing performance review input.
• Maintain consistency with and support Stanford HR policies, procedures and requirements, and applicable local, state, and federal laws.
• Participate and foster an inclusive workplace culture where all employees feel valued, respected, and empowered.

Minimum Education and Experience Associate Degree and 2 years of relevant human resources experience or combination of education and relevant experience.

Knowledge, Skills and Abilities:

Technical competencies:

• Strong attention to detail; strong proficiency with business applications, Microsoft Office suite, Google suite, etc.; HCM/ATS experience preferred; demonstrated ability to maintain confidentiality and effectively handle highly sensitive and personal information with sound judgment, tact, and discretion. Basic ELR experience preferred.

Trust and Accountability

• Performs job with the broader goals in mind.
• Helps and supports fellow employees in their work to contribute to overall organization success.
• Consistently meets expected deadlines for deliverables and job responsibilities.
• Relates to people in an open, friendly, and professional manner.
• Maintains confidentiality of sensitive information.
• Guards the handling of sensitive or high-risk information appropriately.
• Develops a knowledge and understanding of different cultures and backgrounds.

Operational and Organizational Insights

• Demonstrates an understanding of the organization's functions and responsibilities.
• Identifies individuals who have the technical expertise to respond to inquiries on specific topics.
• Identifies opportunities based on unique cultural needs.
• Keeps current on formal and informal reporting relationships.
• Exhibits a desire to learn new technology with the goal of making HR processes and services more efficient.

Customer Focus

• Gains insights into customer needs.
• Builds and delivers solutions that consistently meet customer expectations.
• Communicates frequently with customers.
• Consistently meets Service Level Agreements (SLAs).
• Develops customer relationships.
• Owns customer issues, request fulfillment, and follow-up.
• Seeks customer feedback.
• Is able to articulate benefits of work to customers.

Communication

• Attentive listening.
• Often asks clarifying questions.
• Regularly understands objectives.
• Can tailor style and message to fit audience and does this semi-regularly.
• Understands the importance of engaging the audience.
• Produces clear written and verbal communication.
• Responses are generally timely and helpful.
• Openly shares information to manager and team to stay aligned with work progress.

Collaborative Problem Solving

• Delivers work products effectively in the field of service, utilizing standard tools and methods, while proactively seeking continual improvement.
• Conducts thorough root cause analysis and demonstrates effective problem-solving skills through asking pertinent questions and restating problems as needed.
• Demonstrates the ability to scope solutions based on available resources and timelines, working with some guidance and ensuring accuracy and technical soundness.
• Swiftly produces accurate documentation, while also conducting effective quality checks and testing of work.
• Collaborates with others to share information, achieve goals, and maintain positive and productive relationships, while also building networks across teams.
• Handles conflict in a professional and positive manner, remaining attentive to the attitudes and ideas of others and fostering collaborative working relationships regardless of individual differences.

Courage

• Makes informed, timely and effective decisions, distinguishing between relevant and irrelevant information, and consulting others, when appropriate.
• Accepts that change and uncertainty are a normal part of the work environment.
• Maintains an awareness of goals and objectives and navigates solutions towards desired ends, while maintaining relationships and supporting consensus.

Exhibiting Leadership

• Upholding organizational values and promoting a culture of fairness, respect, and inclusion.
• Communicating with compassion, empathy, and sensitivity to the emotions and experiences of others.
• Experimenting with new ideas, technologies, and approaches to enhance HR processes and practices.
• Treats all individuals with respect regardless of individual differences (e.g., race, gender, age, ethnicity, physical capabilities/disabilities, sexual orientation, religion).

Certificates and Licenses Required aPHR or SHRM-CP / PHR preferred