Jobs in the United States

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Added 1 min ago
Clinical Manager
Easterseals Northern California
Fairfield, CA
…young adults with autism spectrum disorder (ASD)! As a Clinical Manager, you'll play a vital role in helping them develop the skills they need to thrive in their communities. We're looking…
Added 1 min ago
Clinical Manager
Easterseals Northern California
San Jose, CA
…young adults with autism spectrum disorder (ASD)! As a Clinical Manager, you'll play a vital role in helping them develop the skills they need to thrive in their communities. We're looking…
Added 3 mins ago
Service Manager
Bridgestone Americas
Pineville, LA
1 year of service manager or service writer experience.
Added 3 mins ago
Sales and Service Technician
Bridgestone Americas
Denham Springs, LA
May assist Manager or act as Manager-On-Duty in certain circumstances or to support development.
Added 3 mins ago
AU
Security Officer Access Verification Driver
Allied Universal
Sulphur, LA
- $15.5 USD / hour
Have at least 1 year of law enforcement experience, 2 years of security-related supervisor/manager experience, or 3 years of security-related experience.
Added 3 mins ago
A
Substation Construction Manager
Actalent
Covington, LA
- $60 to $70 USD / hour
The Substation Construction Manager oversees a multiyear substation project supporting a large data center development in the Rayville/Delhi, Louisiana area. This role leads subcontractor…
Added 3 mins ago
(PAR) Patient Access Representative - PRN
Ochsner Health
Slidell, LA
Preferred - Certification in Healthcare Access Manager (CHAM), Certification in Healthcare Access Associate (CHAA), Certification as a Medical Assistant (or other medical specialty-based…
Added 3 mins ago
Manager - Clinic Operations - Metairie Primary Care
Ochsner Health
Metairie, LA
Master's degree with completion of an Administrative Fellowship Program.
Added 3 mins ago
Workers Compensation Return to Work Claim Representative
Travelers Insurance Company
Metairie, LA
…employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive…
Added 3 mins ago
Health System Specialist - Group Practice Manager
Veterans Affairs, Veterans Health Administration
Alexandria, LA
Added 3 mins ago
OH
Patient Access Rep- LGMD Urgent Care Clinic- River Ranch- Full Time
Ochsner Health
Lafayette, LA
- Full-time
Preferred - Certification in Healthcare Access Manager (CHAM), Certification in Healthcare Access Associate (CHAA), Certification as a Medical Assistant (or other medical specialty-based…
Added 3 mins ago
Manager-Nursing Unit OLGMC 6C Med-Tele
Ochsner Health
Lafayette, LA
Added 3 mins ago
Clinical Laboratory Scientist - Core Laboratory
Veterans Affairs, Veterans Health Administration
New Orleans, LA
Added 3 mins ago
OH
Patient Access Rep - Benson Cancer Center - Part Time
Ochsner Health
New Orleans, LA
- Part-time
Preferred - Certification in Healthcare Access Manager (CHAM), Certification in Healthcare Access Associate (CHAA), Certification as a Medical Assistant (or other medical specialty-based…
Added 3 mins ago
MI
Part-time Nabisco Merchandiser
Mondelez International
New Orleans, LA · Chalmette, LA · Gretna, LA · Marrero, LA
- $14 to $15 USD / hour
- Part-time
Follow the daily schedule set by the merchandising manager to ensure the most efficient in-store service.
Added 3 mins ago
CH
Data Analyst
Cayuse Holdings
Baton Rouge, LA
- $100,000 to $110,000 USD / year
Medical, Dental and Vision Insurance; Wellness Program
Added 3 mins ago
Corporate Trust Relationship Manager I
UMB Bank
Baton Rouge, LA
The Corporate Trust Relationship Manager I role supports our Corporate Trust team by acting as the main point of contact for our clients and ensuring we deliver the unparalleled customer…
Added 3 mins ago
VI
Infusion Registered Nurse, Full-Time - Wilton, CT
Vivo Infusion
Wilton, CT
- Full-time
Private Equity for the Greater Good - Company-wide Employee Ownership Program
Added 3 mins ago
Manager - Patient Experience - Baton Rouge
Ochsner Health
Baton Rouge, LA
…Responsibilities include managing, planning, and organizing all training program functions including program development, training development and individual…
Added 3 mins ago
Net Zero Manager, Supplier Clean Energy
Meta
Baton Rouge, LA
Net Zero Manager, Supplier Clean Energy Responsibilities:
Added 3 mins ago
Analyst, Product Support
SitusAMC
Baton Rouge, LA
Such other activities as may be assigned by your manager
Added 3 mins ago
Lead Site Reliability Engineer - Remote
SitusAMC
Baton Rouge, LA
Other activities as may be assigned by your manager
Added 3 mins ago
CORPORATE EXECUTIVE CHEF - Eastern PA or New Jersey
Compass Group, North America
Baton Rouge, LA
Certified Executive Chef (CEC) preferred; Certified Dietary Manager (CDM) certification desirable.
Added 3 mins ago
PATIENT SERVICES MANAGER
Compass Group, North America
Baton Rouge, LA
Added 3 mins ago
Manager Database Administrator - Remote US
SitusAMC
Baton Rouge, LA
…eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the…

Standard Metrics

Implementation Manager

Remote, United States

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Job details

Experience: 7+ years of experience in implementation, professional services, or customer onboarding, ideally within financial services, enterprise B2B SaaS, or consulting
Posting language: English
Posted: Sep 26, 2024

Original job description

Standard Metrics is an AI-driven financial data platform that helps investors and their portfolio companies make more informed, forward-looking decisions with automated reporting and benchmarking tools. We’re a team of optimistic product builders on a mission to accelerate innovation in the private markets. Standard Metrics is backed by 8VC and Spark Capital, along with other leading VCs and angels, and is currently a trusted partner for many of the top VC/PE firms in the world.

Come Build With Us

We are building out our Deployment team to onboard and train new customers and to ensure they are positioned for success. You will become a trusted advisor for some of the top venture capital firms and startups in the world, deeply understanding their business goals in order to implement best practices and ensure that our customers have a seamless onboarding experience.

What You’ll Do

Own the Implementation function end to end: strategy, process, tooling, staffing, and results for every customer deployment
Build and lead the Implementation team, including hiring, coaching, and developing team members and setting clear goals and performance standards
Set, track, and report on the function’s KPIs (time-to-value, on-time delivery, customer satisfaction, and resource utilization) and use them to drive continuous improvement
Design scalable, repeatable implementation playbooks, and leverage tooling to automate processes to drive efficiency
Serve as the lead point of contact and escalation owner for strategic and complex deployments, building trusted relationships with senior stakeholders at our customers
Partner with Sales, Customer Success, and Data teams to scope deals accurately pre-sale, define clear hand-offs, and ensure seamless transitions post-implementation
Own capacity planning and prioritization across a portfolio of concurrent deployments, balancing customer commitments with internal resources
Bring the voice of the customer to Product to inform roadmap

What You’ll Bring

7+ years of experience in implementation, professional services, or customer onboarding, ideally within financial services, enterprise B2B SaaS, or consulting
2+ years leading a team or function, with a track record of building processes and scaling a team from the ground up
Demonstrated ownership of a function’s outcomes and metrics, not just individual projects
Strong finance knowledge; familiarity with venture capital fund and portfolio company reporting is a strong plus
Expert program and project management skills, with the ability to oversee a large portfolio of concurrent deployments
Proven ability to influence cross-functionally, Customer Experience, Product, Engineering, and Data teams
Outstanding communication skills, including comfort presenting to executives and senior customer stakeholders
A builder’s mindset: comfortable with ambiguity and energized by creating structure where little exists
Passion for technology, startups, entrepreneurship, and/or venture capital

For our employees located in the USA, we aim to pay at or above the market rate of US-based tech hubs like San Francisco or NYC. For international roles, we aim to pay top of market for your country. The estimated annual salary for this role is between $115,000-$145,000, plus a competitive equity package. Actual compensation will be determined based on experience and qualifications. Health and dental insurance: We cover you and your dependents' medical/dental/vision insurance 100% in the USA. Internationally we match local health coverage for you and your family.

Flexible vacation: Take time off when you need it! We find most employees take 3-4 weeks in addition to holidays, but there are no firm rules. We trust our employees to know what's best for them.

Paid parental leave: 12 weeks of paid leave for all new parents in the USA. Internationally we match parental leave standards in your area.

Complete transparency: Everyone has full access to business metrics and financial information about the company.

Regular offsites: While we are a remote-first company and build our communication, processes, and structures with a dispersed workforce in mind, we also love getting the team together. On a recurring basis, we fly the whole team out to an exciting destination to plan, bond, and innovate.

We encourage you to apply even if your experience doesn't perfectly align with the job description as we seek out diverse and creative perspectives. Team members who love to learn and collaborate in an inclusive environment will thrive with us. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need additional accommodations to feel comfortable during your interview process, reach out at recruiting@standardmetrics.io.

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