Jobs in the United States

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Added 1 min ago
Clinical Manager
Easterseals Northern California
Fairfield, CA
…young adults with autism spectrum disorder (ASD)! As a Clinical Manager, you'll play a vital role in helping them develop the skills they need to thrive in their communities. We're looking…
Added 1 min ago
Clinical Manager
Easterseals Northern California
San Jose, CA
…young adults with autism spectrum disorder (ASD)! As a Clinical Manager, you'll play a vital role in helping them develop the skills they need to thrive in their communities. We're looking…
Added 2 mins ago
Program Manager III, Companion Diagnostics
Invitrogen Holdings LLC
Carlsbad, CA
The salary pay range estimated for this position Program Manager III based in California is $90,900.00–$120,000.00.
Added 2 mins ago
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Substation Construction Manager
Actalent
Covington, LA
- $60 to $70 USD / hour
The Substation Construction Manager oversees a multiyear substation project supporting a large data center development in the Rayville/Delhi, Louisiana area. This role leads subcontractor…
Added 2 mins ago
Analyst, Sr
Entergy
New Orleans, LA
…consultation, and innovation. Working under the direction of the Manager, Employee Experience Business Solutions, this role translates strategic recommendations into actionable solutions,…
Added 2 mins ago
Leasing Specialist
Harbor Group Management
New Orleans, LA
…in resident retention efforts, and supporting the Property Manager in daily operations to ensure a positive living experience and strong financial…
Added 3 mins ago
CH
Behavioral Scientist, Senior
Cayuse Holdings
Baton Rouge, LA
- $160,000 to $175,000 USD / year
Comfortable presenting findings to executive leadership and shaping strategic policy or program design.
Added 3 mins ago
CH
Data Analyst
Cayuse Holdings
Baton Rouge, LA
- $100,000 to $110,000 USD / year
Design and implement data pipelines, ETL processes, and database structures to automate and scale data analysis solutions for client needs.
Added 3 mins ago
Manager - IT Service Management
Maximus
Baton Rouge, LA
Maximus seeking an experienced and highly motivated Manager, Enterprise Service Management & Knowledge Experience to lead the transformation and manage operations of Enterprise Service…
Added 3 mins ago
Group Product Manager, Privacy
Ford Motor Company
Baton Rouge, LA
As a Group Product Manager, you will lead a small team solving core customer problems. The solutions you help to champion will create an elevated customer experience.
Added 3 mins ago
Manager Database Administrator - Remote US
SitusAMC
Baton Rouge, LA
Oversee the design, implementation, and maintenance of AWS RDS and EC2 databases to ensure high availability, scalability, and performance in accordance with SitusAMC’s product needs
Added 3 mins ago
AT
Senior Technical Program Manager
Akamai Technologies, Inc.
Baton Rouge, LA
- $119,600 to $215,400 USD / year
As a Senior Technical Program Manager, you will require technical understanding of AI/ML systems, exceptional organizational and program management skills, and proven experience leading…
Added 3 mins ago
Technical Program Manager - Child Safety (Legal)
Meta
Baton Rouge, LA
…Investigations organization is looking for an experienced Technical Program Manager who has experience applying technical expertise and organizational skills to drive execution of child…
Added 3 mins ago
Platform Engineer - Remote
SitusAMC
Baton Rouge, LA
Design and develop scalable stateful and stateless AWS applications using modern tools, cloud architecture, and software design patterns.
Added 3 mins ago
UI Software Developer - .Net - Remote
SitusAMC
Baton Rouge, LA
Design, develop, and maintain software applications using best practices and industry standards.
Added 3 mins ago
Systems Administrator – Kiteworks
SitusAMC
Baton Rouge, LA
Support infrastructure workstreams on site and project development efforts, providing solution design input, effort estimates, and technical risk assessment during the planning phase.
Added 3 mins ago
Vice President, Cloud Platform Engineer
SitusAMC
Baton Rouge, LA
Infrastructure as Code (IaC): Design, build, and maintain automated infrastructure using Terraform and AWS services (Lambda, SQS, RabbitMQ, event-driven technologies).
Added 6 mins ago
Assistant Project Manager
Skanska USA
Conshohocken, PA · Philadelphia, PA
The Assistant Project Manager supports the planning, coordination, and execution of construction projects from preconstruction through close-out. This role works closely with project…
Added 10 mins ago
[US] HW Project Manager
EdgeCortix
Remote, United States
A Hardware Project Manager (PM) guides physical products from initial design through testing and mass production. They manage budgets, timelines, and cross-functional teams of engineers,…
Added 10 mins ago
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Barista (On-Call)
AccorHotel
Honolulu, HI
- $27.55 to $34.44 USD / hour
…renovation, every room now features a fresh, island-inspired design paired with modern furnishings that capture the very essence of Hawaii's vibrant culture and contemporary…
Added 13 mins ago
Aircraft Records and Airworthiness Administrator
SAM, LLC
Easton, MD · Austin, TX
The Aircraft Records and Airworthiness Administrator supports the Aviation Maintenance Manager by maintaining accurate, complete, traceable, and audit-ready aircraft maintenance and…
Added 13 mins ago
Survey Field Technician I
SAM, LLC
Albuquerque, NM
Professional Development: Customized career development plan for licensing and certifications, Project Manager Business Academy, CAD Training Program, Individual Development Plans/Career…
Added 13 mins ago
Survey Crew Chief
SAM, LLC
Charlotte, NC
Professional Development: Customized career development plan for licensing and certifications, Project Manager Business Academy, CAD Training Program, Individual Development Plans/Career…
Added 14 mins ago
CO
Temporary Animal Services Representative
County of Riverside
San Jacinto, CA
- $22.17 to $28.59 USD / hour
The County of Riverside’s Human Resources Temporary Assignment Program (TAP) is seeking a Temporary Animal Services Representative to support the Animal Services Department in San Jacinto.
Added 14 mins ago
Implementation Manager
Standard Metrics
Remote, United States
Design scalable, repeatable implementation playbooks, and leverage tooling to automate processes to drive efficiency

Standard Metrics

Implementation Manager

Remote, United States

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Job details

Experience: 7+ years of experience in implementation, professional services, or customer onboarding, ideally within financial services, enterprise B2B SaaS, or consulting
Posting language: English
Posted: Sep 26, 2024

Original job description

Standard Metrics is an AI-driven financial data platform that helps investors and their portfolio companies make more informed, forward-looking decisions with automated reporting and benchmarking tools. We’re a team of optimistic product builders on a mission to accelerate innovation in the private markets. Standard Metrics is backed by 8VC and Spark Capital, along with other leading VCs and angels, and is currently a trusted partner for many of the top VC/PE firms in the world.

Come Build With Us

We are building out our Deployment team to onboard and train new customers and to ensure they are positioned for success. You will become a trusted advisor for some of the top venture capital firms and startups in the world, deeply understanding their business goals in order to implement best practices and ensure that our customers have a seamless onboarding experience.

What You’ll Do

Own the Implementation function end to end: strategy, process, tooling, staffing, and results for every customer deployment
Build and lead the Implementation team, including hiring, coaching, and developing team members and setting clear goals and performance standards
Set, track, and report on the function’s KPIs (time-to-value, on-time delivery, customer satisfaction, and resource utilization) and use them to drive continuous improvement
Design scalable, repeatable implementation playbooks, and leverage tooling to automate processes to drive efficiency
Serve as the lead point of contact and escalation owner for strategic and complex deployments, building trusted relationships with senior stakeholders at our customers
Partner with Sales, Customer Success, and Data teams to scope deals accurately pre-sale, define clear hand-offs, and ensure seamless transitions post-implementation
Own capacity planning and prioritization across a portfolio of concurrent deployments, balancing customer commitments with internal resources
Bring the voice of the customer to Product to inform roadmap

What You’ll Bring

7+ years of experience in implementation, professional services, or customer onboarding, ideally within financial services, enterprise B2B SaaS, or consulting
2+ years leading a team or function, with a track record of building processes and scaling a team from the ground up
Demonstrated ownership of a function’s outcomes and metrics, not just individual projects
Strong finance knowledge; familiarity with venture capital fund and portfolio company reporting is a strong plus
Expert program and project management skills, with the ability to oversee a large portfolio of concurrent deployments
Proven ability to influence cross-functionally, Customer Experience, Product, Engineering, and Data teams
Outstanding communication skills, including comfort presenting to executives and senior customer stakeholders
A builder’s mindset: comfortable with ambiguity and energized by creating structure where little exists
Passion for technology, startups, entrepreneurship, and/or venture capital

For our employees located in the USA, we aim to pay at or above the market rate of US-based tech hubs like San Francisco or NYC. For international roles, we aim to pay top of market for your country. The estimated annual salary for this role is between $115,000-$145,000, plus a competitive equity package. Actual compensation will be determined based on experience and qualifications. Health and dental insurance: We cover you and your dependents' medical/dental/vision insurance 100% in the USA. Internationally we match local health coverage for you and your family.

Flexible vacation: Take time off when you need it! We find most employees take 3-4 weeks in addition to holidays, but there are no firm rules. We trust our employees to know what's best for them.

Paid parental leave: 12 weeks of paid leave for all new parents in the USA. Internationally we match parental leave standards in your area.

Complete transparency: Everyone has full access to business metrics and financial information about the company.

Regular offsites: While we are a remote-first company and build our communication, processes, and structures with a dispersed workforce in mind, we also love getting the team together. On a recurring basis, we fly the whole team out to an exciting destination to plan, bond, and innovate.

We encourage you to apply even if your experience doesn't perfectly align with the job description as we seek out diverse and creative perspectives. Team members who love to learn and collaborate in an inclusive environment will thrive with us. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need additional accommodations to feel comfortable during your interview process, reach out at recruiting@standardmetrics.io.

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