Jobs in the United States

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Added 1 min ago
Data Center Site Selection Manager
Meta
Providence, RI
…an experienced, organized, and collaborative Site Selection Manager to join the Data Center Site Selection team.We are seeking a Data Center Site Selection Manager who has experience…
Added 1 min ago
Project Accountant - Remote, US
Bowman
Providence, RI
Aid, as appropriate, the Senior Account Manager in collections efforts after 90 days.
Added 1 min ago
O
Principal Program Manager - OCI Product Marketing
Oracle
Providence, RI
- $90,100 to $209,500 USD / year
We are looking for a strategic Program Manager (IC4) to establish and run the operating model for business-critical OCI Web and Oracle AI World programs. This role brings sustained…
Added 1 min ago
Sr cGMP Pharmaceutical Manager
Fresenius Medical Care
Providence, RI
The Quality Manager, cGMP Pharmaceutical Products is responsible for overseeing and supporting quality assurance responsibilities at pharmaceutical / drug manufacturing sites, ensuring full…
Added 1 min ago
CH
Behavioral Scientist, Senior
Cayuse Holdings
Providence, RI
- $160,000 to $175,000 USD / year
…foundation in behavioral science methodologies coupled with the program management expertise to operate effectively within federal governance structures. Success in this role requires the…
Added 1 min ago
CH
Data Analyst
Cayuse Holdings
Providence, RI
- $100,000 to $110,000 USD / year
Meets with Government clients to understand business needs, define data engineering and analysis objectives, identify data sources, and develop robust data integration and processing…
Added 1 min ago
O
Commercial Technical Program Manager
Oracle
Providence, RI
- $126,200 to $264,100 USD / year
Unlike a traditional technical program manager focused solely on engineering delivery, this role requires strong commercial acumen and an understanding of how infrastructure readiness,…
Added 1 min ago
Security Program Manager
Insight Global
Woonsocket, RI
-Experienced Program/Product Manager leading initiatives across Cybersecurity, Cloud, Identity, Infrastructure, Platform Engineering, AI, Networking, and DevOps.
Added 1 min ago
UI Software Developer - .Net - Remote
SitusAMC
Providence, RI
Other activities as may be assigned by your manager
Added 1 min ago
Group Product Manager, Privacy
Ford Motor Company
Providence, RI
As a Group Product Manager, you will lead a small team solving core customer problems. The solutions you help to champion will create an elevated customer experience.
Added 1 min ago
Net Zero Manager, Supplier Clean Energy
Meta
Providence, RI
Net Zero Manager, Supplier Clean Energy Responsibilities:
Added 1 min ago
AT
Senior Technical Program Manager
Akamai Technologies, Inc.
Providence, RI
- $119,600 to $215,400 USD / year
As a Senior Technical Program Manager, you will require technical understanding of AI/ML systems, exceptional organizational and program management skills, and proven experience leading…
Added 1 min ago
Technical Program Manager - Child Safety (Legal)
Meta
Providence, RI
…Investigations organization is looking for an experienced Technical Program Manager who has experience applying technical expertise and organizational skills to drive execution of child…
Added 1 min ago
Lead Site Reliability Engineer - Remote
SitusAMC
Providence, RI
…interventions, and enhance the overall efficiency of the product engineering and SRE…
Added 1 min ago
Communications Manager, Long Form Editorial
Meta
Providence, RI
Communications Manager, Long Form Editorial Responsibilities:
Added 1 min ago
Platform Engineer - Remote
SitusAMC
Providence, RI
This highly visible role partners with engineering, DevOps, Agile delivery, security, infrastructure, architecture, compliance, and business stakeholders. The role also leads the Azure…
Added 1 min ago
Cyber Security Manager - Diego Garcia
Amentum
Providence, RI
Amentum, a global leader in advanced engineering, technical, and professional services serving the US government, allies and critical infrastructure sectors, is seeking an FRCS…
Added 1 min ago
Vice President, Cloud Platform Engineer
SitusAMC
Providence, RI
Engineering & Leadership: Contribute as both an individual contributor and a mentor, guiding teammates within the Cloud Platform Engineering team.
Added 1 min ago
T
Information Security Engineer
TTEC
Providence, RI
- $65,000 to $70,000 USD / year
…the Information Security teams, internal IT Operations and Engineering teams, and vendor technical…
Added 1 min ago
EG
Business Systems Analyst (BSA)
Eliassen Group
Providence, RI
- $70 to $80 USD / hour
…execution. This is not a traditional technical BSA or Project Manager role. The ideal candidate operates as a strategic generalist, helping create structure around priorities, connect…
Added 4 mins ago
Operational Excellence Manager
Stryker
Fort Lauderdale, FL
Create and lead the Global Robotics Customer Care Operational Excellence program. Integrate new products and systems, lead a continuous improvement organization, manage a program of…
Added 4 mins ago
Assistant Project Manager
GPAC
Irving, TX
Assistant Project Manager – Commercial Construction
Added 8 mins ago
Program Manager III, Companion Diagnostics
Invitrogen Holdings LLC
Carlsbad, CA
The salary pay range estimated for this position Program Manager III based in California is $90,900.00–$120,000.00.
Added 8 mins ago
A
Substation Construction Manager
Actalent
Covington, LA
- $60 to $70 USD / hour
The Substation Construction Manager oversees a multiyear substation project supporting a large data center development in the Rayville/Delhi, Louisiana area. This role leads subcontractor…
Added 8 mins ago
Sr cGMP Pharmaceutical Manager
Fresenius Medical Care
New Orleans, LA
The Quality Manager, cGMP Pharmaceutical Products is responsible for overseeing and supporting quality assurance responsibilities at pharmaceutical / drug manufacturing sites, ensuring full…

Standard Metrics

Implementation Manager

Remote, United States

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Job details

Experience: 7+ years of experience in implementation, professional services, or customer onboarding, ideally within financial services, enterprise B2B SaaS, or consulting
Posting language: English
Posted: Sep 26, 2024

Original job description

Standard Metrics is an AI-driven financial data platform that helps investors and their portfolio companies make more informed, forward-looking decisions with automated reporting and benchmarking tools. We’re a team of optimistic product builders on a mission to accelerate innovation in the private markets. Standard Metrics is backed by 8VC and Spark Capital, along with other leading VCs and angels, and is currently a trusted partner for many of the top VC/PE firms in the world.

Come Build With Us

We are building out our Deployment team to onboard and train new customers and to ensure they are positioned for success. You will become a trusted advisor for some of the top venture capital firms and startups in the world, deeply understanding their business goals in order to implement best practices and ensure that our customers have a seamless onboarding experience.

What You’ll Do

Own the Implementation function end to end: strategy, process, tooling, staffing, and results for every customer deployment
Build and lead the Implementation team, including hiring, coaching, and developing team members and setting clear goals and performance standards
Set, track, and report on the function’s KPIs (time-to-value, on-time delivery, customer satisfaction, and resource utilization) and use them to drive continuous improvement
Design scalable, repeatable implementation playbooks, and leverage tooling to automate processes to drive efficiency
Serve as the lead point of contact and escalation owner for strategic and complex deployments, building trusted relationships with senior stakeholders at our customers
Partner with Sales, Customer Success, and Data teams to scope deals accurately pre-sale, define clear hand-offs, and ensure seamless transitions post-implementation
Own capacity planning and prioritization across a portfolio of concurrent deployments, balancing customer commitments with internal resources
Bring the voice of the customer to Product to inform roadmap

What You’ll Bring

7+ years of experience in implementation, professional services, or customer onboarding, ideally within financial services, enterprise B2B SaaS, or consulting
2+ years leading a team or function, with a track record of building processes and scaling a team from the ground up
Demonstrated ownership of a function’s outcomes and metrics, not just individual projects
Strong finance knowledge; familiarity with venture capital fund and portfolio company reporting is a strong plus
Expert program and project management skills, with the ability to oversee a large portfolio of concurrent deployments
Proven ability to influence cross-functionally, Customer Experience, Product, Engineering, and Data teams
Outstanding communication skills, including comfort presenting to executives and senior customer stakeholders
A builder’s mindset: comfortable with ambiguity and energized by creating structure where little exists
Passion for technology, startups, entrepreneurship, and/or venture capital

For our employees located in the USA, we aim to pay at or above the market rate of US-based tech hubs like San Francisco or NYC. For international roles, we aim to pay top of market for your country. The estimated annual salary for this role is between $115,000-$145,000, plus a competitive equity package. Actual compensation will be determined based on experience and qualifications. Health and dental insurance: We cover you and your dependents' medical/dental/vision insurance 100% in the USA. Internationally we match local health coverage for you and your family.

Flexible vacation: Take time off when you need it! We find most employees take 3-4 weeks in addition to holidays, but there are no firm rules. We trust our employees to know what's best for them.

Paid parental leave: 12 weeks of paid leave for all new parents in the USA. Internationally we match parental leave standards in your area.

Complete transparency: Everyone has full access to business metrics and financial information about the company.

Regular offsites: While we are a remote-first company and build our communication, processes, and structures with a dispersed workforce in mind, we also love getting the team together. On a recurring basis, we fly the whole team out to an exciting destination to plan, bond, and innovate.

We encourage you to apply even if your experience doesn't perfectly align with the job description as we seek out diverse and creative perspectives. Team members who love to learn and collaborate in an inclusive environment will thrive with us. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need additional accommodations to feel comfortable during your interview process, reach out at recruiting@standardmetrics.io.

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