Jobs in the United States

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Added 1 min ago
Data Center Site Selection Manager
Meta
Providence, RI
…an experienced, organized, and collaborative Site Selection Manager to join the Data Center Site Selection team.We are seeking a Data Center Site Selection Manager who has experience…
Added 1 min ago
Lead Specialist, Performance Marketing
Pearson
Providence, RI
This position is also known as: Senior Paid Search Manager; Lead SEM Specialist; Lead Performance Marketing Specialist; Paid Search Lead
Added 1 min ago
O
Principal Program Manager - OCI Product Marketing
Oracle
Providence, RI
- $90,100 to $209,500 USD / year
We are looking for a strategic Program Manager (IC4) to establish and run the operating model for business-critical OCI Web and Oracle AI World programs. This role brings sustained…
Added 1 min ago
CH
Behavioral Scientist, Senior
Cayuse Holdings
Providence, RI
- $160,000 to $175,000 USD / year
Comfortable presenting findings to executive leadership and shaping strategic policy or program design.
Added 1 min ago
Business Insights Manager
CVS Health
Providence, RI · Woonsocket, RI
Are you passionate about data-driven strategic decision making in a dynamic complex healthcare marketplace? If so, consider advancing your career as a Business Insights Manager within…
Added 1 min ago
O
Commercial Technical Program Manager
Oracle
Providence, RI
- $126,200 to $264,100 USD / year
Oracle is seeking an experienced Commercial Technical Program Manager (IC5) to support one of our most strategic global customers.
Added 1 min ago
Security Program Manager
Insight Global
Woonsocket, RI
-Experienced Program/Product Manager leading initiatives across Cybersecurity, Cloud, Identity, Infrastructure, Platform Engineering, AI, Networking, and DevOps.
Added 1 min ago
C
Product Manager – Retirement Services
Cognizant
Providence, RI
- $150,000 to $180,000 USD / year
As a Product Manager – Retirement Services, you will make an impact by serving as the strategic bridge between business stakeholders, client leadership, and delivery teams to drive…
Added 1 min ago
Manager, Partnership Management
Pearson
Providence, RI
…customers are prepared, informed, and positioned for success. The Manager is accountable for program performance, customer satisfaction, operational execution, and achievement of cost,…
Added 1 min ago
Platform Engineer - Remote
SitusAMC
Providence, RI
Other activities as may be assigned by your manager
Added 2 mins ago
Vice President, Cloud Platform Engineer
SitusAMC
Providence, RI
Operational Excellence: Deliver solutions in high-pressure, multi-customer environments, addressing complex needs with speed and precision.
Added 2 mins ago
Senior Proposal Manager
Maximus
Providence, RI
Maximus is thrilled to announce an opportunity for a Senior Proposal Manager. The primary responsibility of this role is to lead cross‑functional proposal teams, including collaboration…
Added 2 mins ago
Senior Broker Relationship Manager - Small Commercial
Travelers Insurance Company
Providence, RI
Responsible for the management, development and execution of sales strategies for a high-performing, complex territory. With Enterprise leaders, creates, and drives a sales strategy that…
Added 2 mins ago
EG
Business Systems Analyst (BSA)
Eliassen Group
Providence, RI
- $70 to $80 USD / hour
…to support senior leadership and cross-functional teams with strategic planning, portfolio operations, communications, and organizational execution. This is not a traditional technical BSA…
Added 8 mins ago
Lead Specialist, Performance Marketing
Pearson
Baton Rouge, LA
This position is also known as: Senior Paid Search Manager; Lead SEM Specialist; Lead Performance Marketing Specialist; Paid Search Lead
Added 8 mins ago
O
Principal Program Manager - OCI Product Marketing
Oracle
Baton Rouge, LA
- $90,100 to $209,500 USD / year
We are looking for a strategic Program Manager (IC4) to establish and run the operating model for business-critical OCI Web and Oracle AI World programs. This role brings sustained…
Added 8 mins ago
CH
Behavioral Scientist, Senior
Cayuse Holdings
Baton Rouge, LA
- $160,000 to $175,000 USD / year
Comfortable presenting findings to executive leadership and shaping strategic policy or program design.
Added 8 mins ago
O
Commercial Technical Program Manager
Oracle
Baton Rouge, LA
- $126,200 to $264,100 USD / year
Oracle is seeking an experienced Commercial Technical Program Manager (IC5) to support one of our most strategic global customers.
Added 8 mins ago
Technical Account Manager
Red Hat
Baton Rouge, LA
The Red Hat services team is looking for an experienced System administrator engineer to join us as a Technical Account Manager. In this role, you will provide adoption guidance,…
Added 9 mins ago
Manager, Partnership Management
Pearson
Baton Rouge, LA
…customers are prepared, informed, and positioned for success. The Manager is accountable for program performance, customer satisfaction, operational execution, and achievement of cost,…
Added 9 mins ago
Platform Engineer - Remote
SitusAMC
Baton Rouge, LA
Other activities as may be assigned by your manager
Added 9 mins ago
C
Product Manager – Retirement Services
Cognizant
Baton Rouge, LA
- $150,000 to $180,000 USD / year
As a Product Manager – Retirement Services, you will make an impact by serving as the strategic bridge between business stakeholders, client leadership, and delivery teams to drive…
Added 9 mins ago
Senior Broker Relationship Manager - Small Commercial
Travelers Insurance Company
Baton Rouge, LA
Responsible for the management, development and execution of sales strategies for a high-performing, complex territory. With Enterprise leaders, creates, and drives a sales strategy that…
Added 9 mins ago
Vice President, Cloud Platform Engineer
SitusAMC
Baton Rouge, LA
Operational Excellence: Deliver solutions in high-pressure, multi-customer environments, addressing complex needs with speed and precision.
Added 9 mins ago
Senior Proposal Manager
Maximus
Baton Rouge, LA
Maximus is thrilled to announce an opportunity for a Senior Proposal Manager. The primary responsibility of this role is to lead cross‑functional proposal teams, including collaboration…

Standard Metrics

Implementation Manager

Remote, United States

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Job details

Experience: 7+ years of experience in implementation, professional services, or customer onboarding, ideally within financial services, enterprise B2B SaaS, or consulting
Posting language: English
Posted: Sep 26, 2024

Original job description

Standard Metrics is an AI-driven financial data platform that helps investors and their portfolio companies make more informed, forward-looking decisions with automated reporting and benchmarking tools. We’re a team of optimistic product builders on a mission to accelerate innovation in the private markets. Standard Metrics is backed by 8VC and Spark Capital, along with other leading VCs and angels, and is currently a trusted partner for many of the top VC/PE firms in the world.

Come Build With Us

We are building out our Deployment team to onboard and train new customers and to ensure they are positioned for success. You will become a trusted advisor for some of the top venture capital firms and startups in the world, deeply understanding their business goals in order to implement best practices and ensure that our customers have a seamless onboarding experience.

What You’ll Do

Own the Implementation function end to end: strategy, process, tooling, staffing, and results for every customer deployment
Build and lead the Implementation team, including hiring, coaching, and developing team members and setting clear goals and performance standards
Set, track, and report on the function’s KPIs (time-to-value, on-time delivery, customer satisfaction, and resource utilization) and use them to drive continuous improvement
Design scalable, repeatable implementation playbooks, and leverage tooling to automate processes to drive efficiency
Serve as the lead point of contact and escalation owner for strategic and complex deployments, building trusted relationships with senior stakeholders at our customers
Partner with Sales, Customer Success, and Data teams to scope deals accurately pre-sale, define clear hand-offs, and ensure seamless transitions post-implementation
Own capacity planning and prioritization across a portfolio of concurrent deployments, balancing customer commitments with internal resources
Bring the voice of the customer to Product to inform roadmap

What You’ll Bring

7+ years of experience in implementation, professional services, or customer onboarding, ideally within financial services, enterprise B2B SaaS, or consulting
2+ years leading a team or function, with a track record of building processes and scaling a team from the ground up
Demonstrated ownership of a function’s outcomes and metrics, not just individual projects
Strong finance knowledge; familiarity with venture capital fund and portfolio company reporting is a strong plus
Expert program and project management skills, with the ability to oversee a large portfolio of concurrent deployments
Proven ability to influence cross-functionally, Customer Experience, Product, Engineering, and Data teams
Outstanding communication skills, including comfort presenting to executives and senior customer stakeholders
A builder’s mindset: comfortable with ambiguity and energized by creating structure where little exists
Passion for technology, startups, entrepreneurship, and/or venture capital

For our employees located in the USA, we aim to pay at or above the market rate of US-based tech hubs like San Francisco or NYC. For international roles, we aim to pay top of market for your country. The estimated annual salary for this role is between $115,000-$145,000, plus a competitive equity package. Actual compensation will be determined based on experience and qualifications. Health and dental insurance: We cover you and your dependents' medical/dental/vision insurance 100% in the USA. Internationally we match local health coverage for you and your family.

Flexible vacation: Take time off when you need it! We find most employees take 3-4 weeks in addition to holidays, but there are no firm rules. We trust our employees to know what's best for them.

Paid parental leave: 12 weeks of paid leave for all new parents in the USA. Internationally we match parental leave standards in your area.

Complete transparency: Everyone has full access to business metrics and financial information about the company.

Regular offsites: While we are a remote-first company and build our communication, processes, and structures with a dispersed workforce in mind, we also love getting the team together. On a recurring basis, we fly the whole team out to an exciting destination to plan, bond, and innovate.

We encourage you to apply even if your experience doesn't perfectly align with the job description as we seek out diverse and creative perspectives. Team members who love to learn and collaborate in an inclusive environment will thrive with us. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need additional accommodations to feel comfortable during your interview process, reach out at recruiting@standardmetrics.io.

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