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Charlestown, NH · Granby, MO · Paw Paw, IL · Strafford, MO · Anderson, MO · Chillicothe, MO · Hollister, MO · Tilton, NH · Manchester, NH · Blackstone, MA · Willard, MO · Goodyear, AZ · Joplin, MO · Ozark, MO · Bolivar, MO · Jackson, MO · Platte City, MO · South Lake Tahoe, CA · Concord, NH · Girard, IL · Massena, NY · Fall River, MA · Hooksett, NH · Columbus, KS · Hewlett, NY · Gravette, AR · Gainesville, GA · Bryson, TX · Tahoe Vista, CA · Mountain Lake, MN · Sea Cliff, NY · Stockton, MO · Sedalia, MO · Mayer, AZ · Rio Rico, AZ · Henrietta, MO · LaRussell, MO · Republic, MO · Greenfield, MO · Buffalo, MO · Baxter Springs, KS · Lockwood, MO · Noel, MO · Reeds, MO · Harrisburg, IL · Aurora, MO · Pine Bluff, AR · Maryville, MO · Minonk, IL · Malden, MO · Sheridan, IL · Webb City, MO · Branson, MO · Kirksville, MO · Vandalia, IL · Taft, CA · Butler, MO · Hannibal, MO · Carefree, AZ · Columbus, GA · Nevada, MO · Keokuk, IA · Commerce, OK · Litchfield Park, AZ · Metropolis, IL · Ogdensburg, NY · Tyler, TX · Londonderry, NH · Hayhurst, TX · Forsyth, MO · Apple Valley, CA · Surprise, AZ · Billings, MO · Hawkins, TX · Caruthersville, MO · Gold Canyon, AZ · Keene, NH · Salem, NH · Nixa, MO · Marshall, MO · Clinton, MO · Sikeston, MO · Pierce City, MO · Downey, CA · Galesburg, KS · Humansville, MO · Riverton, KS · Seneca, MO · Newburgh, NY · Neosho, MO · White Hall, AR · Lebanon, NH · Nashua, NH · Sanger, CA · Sierra Vista, AZ · Merrick, NY
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Standard Imaging Inc

Order Entry Specialist

Middleton, WI, United States

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Job details

Experience: 0-2 years of customer service, administrative support, order processing, or sales support experience
Posting language: English
Posted: Nov 9, 2026

Original job description

Description Ideal for someone early in their career or with 0-2 years of experience in customer service, administrative support, order processing, or sales support who enjoys detail-oriented work and customer interaction.

Standard Imaging is looking for a detail-oriented, curious, proactive Order Entry Specialist to join our sales and service teams. In this role you will be responsible for order processing, CRM administration, and reporting - while also supporting lead generation and business development efforts. You'll work cross-functionally with Sales, Service, Customer Care, Marketing, Production, and Accounting, and act as a trusted point of contact for both our internal team and our customers around the world.

Sales Support & Order Management

Be the point of contact for sales and service administrative tasks, including sales order processing, backlog logistics and monthly reporting.
Confirm purchase orders, verify quote and order accuracy, and track purchase order logistics and fulfillment.
Proactively communicate with customers regarding delivery timing, late shipments, and shipment tracking.
Communicate with customers on order status and complex shipment and payment terms, including letters of credit, wire payments, and proforma invoicing.

CRM & Sales Systems Administration

Learn the CRM and sales system administration and eventually become an "expert"
Maintain and update customer records, kit quote templates, price matrices, pricing, and product descriptions across sales systems.
Identify and help implement opportunities to streamline quote processing and improve CRM integration.

Reporting & Analytics

Prepare and support sales reporting for board meetings, forecasts, prospect lists, sales by state and country, international distributor performance, and post-order follow-up.

Business Development Support

Convert inbound leads into qualified sales opportunities and route them to the appropriate account manager.
Support US distributors via calls and emails to qualify leads based on budget, authority, need, and timing.

OEM & Demo Program Management

Be the administrative facilitator for OEM-related ordering, backlog, and reporting.
Assist with the company's demo equipment inventory end-to-end, including coordination for trade shows, chapter meetings, try-and-buy programs, and beta tests.
Complete related sales order and RMA paperwork and manage shipping logistics to ensure timely delivery to - and return from - events.

Trade Show & Event Coordination

Partner with the Marketing team on the planning and execution of trade shows, including major industry events (ESTRO, ASTRO, AAPM) as well as large chapter and international meetings.
Coordinate logistics, registrations, and administrative details to ensure successful, well-run events.

This role touches nearly every department at Standard Imaging and offers frequent exposure to cross-functional projects assigned by sales leadership.

Requirements

What You'll Bring

High school diploma or associate degree preferred
0-2 years of customer service, administrative support, order processing, or sales support experience
Strong attention to detail and data entry accuracy
Proficiency with Microsoft Excel and Outlook
Ability to communicate professionally by phone and email
A curious and continuous-learning mindset, demonstrated through thoughtful questions, openness to new perspectives, and a drive to improve processes and outcomes

Nice to Have

Experience in sales operations, sales support, order processing, or a related administrative role, preferred

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More about this job

Skills

Customer service
Administrative support
Reporting
Lead generation
Sales
Logistics
Communicate with customers
System administration
Maintain customer records
Program management
Attention to detail
Data entry
Microsoft Excel
Microsoft Outlook
Improve business processes

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