Japanese Bilingual logistics Coordinator

Job Title: Japanese Bilingual Logistics Coordinator

Location: Los Angeles, CA

Work Schedule

• Standard Hours: Monday to Friday, 9:00 AM to 6:00 PM.

• Overtime: Occasional extended hours or overtime may be necessary to meet business demands and urgent deadlines.

• Weekend: One – Two times per month will be a required workday.

FLSA: Non-Exempt, direct-hire, full-time

Overview:

A global logistics company seeks a Japanese Bilingual logistics Coordinator near Los Angeles International Airport. Reporting to the manager, the role involves coordinating day-to-day import operations in collaboration with overseas offices. Responsibilities include ensuring the timely movement of freight and information, performing data entry, document checking, filing, freight tracking, and communication via phone/email. The position also entails warehouse product checking and sorting for about 20%. The qualified candidate must be bilingual in Japanese and able to read and write Japanese professionally.

Essential Duties and Responsibilities Include, But Are Not Limited To:

Coordinate and monitor daily shipments to ensure smooth and timely processing.

Confirm that required documents are received from overseas offices and submit them promptly to Customs Brokers.

Track customs clearance status with U.S. Customs and relevant government agencies and follow up when necessary.

Communicate shipment status updates and notify customers of any delays, holds, or irregularities.

Coordinate pickup and delivery schedules with customers, vendors, and internal teams.

Support warehouse operations, including verifying piece counts upon arrival and assisting with basic cargo handling tasks when needed.

Monitor inventory levels for shipments stored in warehouse, cooler, or freezer facilities, and assist with inventory counts.

Prepare and issue freight quotes, working with the team to provide competitive pricing.

Maintain accurate records of shipments, deliveries, fees, and system updates.

Assist with file closing by reviewing vendor invoices, checking accuracy, and issuing customer billing according to agreed fee schedules.

Build and maintain positive relationships with customers through timely and professional communication.

Learn and stay informed about related regulations and share relevant updates with customers as needed.

Perform additional administrative or operational support tasks as assigned by management

Qualifications:

Japanese–English bilingual ability

Strong communication skills with a customer-service mindset, and the ability to work collaboratively with internal teams.

Good time management skills with the ability to handle multiple tasks in a fast-paced environment.

Ability to drive a company vehicle when required (valid driver’s license).

Basic computer skills, including email and data entry.

Experience in import and logistics is a plus.

Benefits: 100% company provided Medical/Dental/Vision, Holiday, Sick Leave, Vacation, 401K, and bonus.