Now hiring for a Driver Dispatch Clerk
Location: Hutchinson, KS
Pay Rate: $23.00 per hour
Schedule: 12-hour first shift schedule, typically 5:00 AM to 5:00 PM
Rotating schedule with 3.5 days on / 3.5 days off
Start and end times may vary by approximately one hour based on business needs
Your Next Chapter Starts With “Hello.”
Looking for Driver Dispatch Clerk jobs in Hutchinson where great communication makes a real difference? This opportunity lets you assist customers, solve problems, and build positive relationships while helping deliver outstanding service every day.
Job Duties
- Communicate daily with customers, drivers, and leadership teams
- Verify driver paperwork and close out completed loads
- Review backhaul reports and route missed backhauls
- Monitor and update stop types for accuracy
- Plan and coordinate salvage and backhaul opportunities
- Confirm purchase order and appointment requirements
- Build and maintain load boards
- Coordinate shuttle moves and pallet deliveries
- Monitor driver call-offs and assist with coverage planning
- Track and confirm PTO requests
- Support daily routing and transportation operations
Education Requirements
- High school diploma or GED required.
- Additional customer service, business, or office training is beneficial.
Experience Requirements
- Strong verbal and written communication skills.
- Proficiency with Microsoft Office Suite and logistics software systems
- Ability to provide professional, courteous, and solution-focused customer service.
- Experience using computers, business software, and data entry systems.
- Excellent organizational skills with the ability to manage multiple priorities.
- Commitment to professionalism, accuracy, and customer satisfaction.
Preferred Qualifications
- Previous customer service, call center, retail, office support, or administrative experience is preferred.
- Experience working with CRM software, order processing systems, or customer databases is beneficial.
- Bilingual communication skills may be considered an asset depending on the position.
- Individuals who demonstrate patience, professionalism, adaptability, and excellent communication skills are well positioned for success as a Driver Dispatch Clerk.
Physical Capabilities
- Ability to remain seated or stand for extended periods while assisting customers.
- Frequent use of computers, telephones, and standard office equipment.
- Ability to communicate clearly with customers, coworkers, and business partners.
- Ability to perform repetitive keyboard and data entry tasks throughout the workday.
Benefits
- Competitive Weekly Pay
- Comprehensive Benefits including medical, dental, and vision coverage.
- Life Insurance and Disability Insurance for added peace of mind.
- Optional 401(k) Plan to help you prepare for the future.
- Supportive Team Environment focused on professional growth and customer success.
“Always keeping in touch. Even when I had a couple jobs to pick from they kept looking for interviews. To try and find something that best suits me” Staffmark Associate
Turn your people skills into a paycheck. Start here.
What You Will Do
As a Driver Dispatch Clerk you will assist customers by answering questions, resolving concerns, processing requests, maintaining accurate records, and providing timely follow-up. You will communicate professionally across multiple channels while documenting interactions, supporting internal teams, and helping deliver a positive customer experience through accurate, responsive, and courteous service.
The Driver Dispatch Clerk plays a key role in building customer confidence through responsive communication and dependable support. This position requires professionalism, patience, and the ability to manage customer interactions with courtesy and efficiency.
Successful Driver Dispatch Clerk candidates maintain accurate information, communicate effectively, and work collaboratively to resolve customer concerns. Strong organizational skills help support consistent service quality.
This profession is ideal for individuals who enjoy serving others while contributing to business success.