Dispatcher

Now hiring for a Dispatcher

Location: Pflugerville, TX

Pay Rate: $20.00 – $24.00 per hour

Schedule: Monday–Friday, 11:00 a.m. – 7:30 p.m.

Bring Your People Skills. We’ll Bring the Opportunity.

Looking for Dispatcher jobs in Pflugerville where great communication makes a real difference? This opportunity lets you assist customers, solve problems, and build positive relationships while helping deliver outstanding service every day. Coordinate daily furniture deliveries for a last-mile operation. Assign routes, track drivers, update customers on ETAs, and resolve delivery issues in real time.

Job Duties

• Build and adjust daily routes for furniture delivery drivers
• Monitor stops and communicate with drivers throughout the shift
• Call customers to confirm appointments, access issues, and delivery windows
• Handle delays, reschedules, refusals, and damaged-product reports
• Coordinate with the warehouse on load order and returns
• Log exceptions and keep delivery records current

Education Requirements

• High school diploma or GED required.
• Additional customer service, business, or office training is beneficial.

Experience Requirements

• Strong verbal and written communication skills.
• Ability to provide professional, courteous, and solution-focused customer service.
• Experience using computers, business software, and data entry systems.
• Excellent organizational skills with the ability to manage multiple priorities.
• Commitment to professionalism, accuracy, and customer satisfaction.
• Prior dispatch, routing, or high-volume customer service experience preferred
• Comfortable on the phone and in a fast-paced, exception-heavy environment

Preferred Qualifications

• Previous customer service, call center, retail, office support, or administrative experience is preferred.
• Experience working with CRM software, order processing systems, or customer databases is beneficial.
• Bilingual communication skills may be considered an asset depending on the position.
• Individuals who demonstrate patience, professionalism, adaptability, and excellent communication skills are well positioned for success as a Dispatcher.

Physical Capabilities

• Ability to remain seated or stand for extended periods while assisting customers.
• Frequent use of computers, telephones, and standard office equipment.
• Ability to communicate clearly with customers, coworkers, and business partners.
• Ability to perform repetitive keyboard and data entry tasks throughout the workday.

Benefits

• Competitive Weekly Pay
• Comprehensive Benefits including medical, dental, and vision coverage.
• Life Insurance and Disability Insurance for added peace of mind.
• Optional 401(k) Plan to help you prepare for the future.
• Supportive Team Environment focused on professional growth and customer success.

“Always keeping in touch. Even when I had a couple jobs to pick from they kept looking for interviews. To try and find something that best suits me” Staffmark Associate

Turn your people skills into a paycheck. Start here.

What You Will Do

As a Dispatcher you will assist customers by answering questions, resolving concerns, processing requests, maintaining accurate records, and providing timely follow-up. You will communicate professionally across multiple channels while documenting interactions, supporting internal teams, and helping deliver a positive customer experience through accurate, responsive, and courteous service.

A Dispatcher assists customers by providing information, answering questions, and helping resolve concerns with professionalism and care. This role requires excellent communication, patience, and a positive attitude toward customer service.

The Dispatcher supports business operations by maintaining accurate records, processing requests, and coordinating with internal departments to ensure customer needs are met. Dependability and attention to detail support successful outcomes.

This profession offers an opportunity to make a positive impact through exceptional customer support.