Jobs in the United States

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Added 5 mins ago
Supervisor Distribution Center
Kohl's
Ottawa, IL
As a Supervisor, Distribution Center, you will support retail operations by managing the day-to-day execution of merchandise processing through the Fulfillment Network.
Added 5 mins ago
Deli Clerk
Albertsons Companies
NORTH CAPE MAY, NJ · North Cape May, NJ
Cash Handling: Processing transactions and making accurate change using register systems (varies by location)
Added 5 mins ago
Front End Entry Level
Albertsons Companies
GAINESVILLE, TX · Gainesville, TX
Transaction Handling: Processing purchases accurately, including cash, card, and digital payments
Added 5 mins ago
Front End Entry Level
Albertsons Companies
SCOTTSDALE, AZ · Scottsdale, AZ
Transaction Handling: Processing purchases accurately, including cash, card, and digital payments
Added 5 mins ago
Deli Clerk
Albertsons Companies
SCOTTSDALE, AZ · Scottsdale, AZ
Cash Handling: Processing transactions and making accurate change using register systems (varies by location)
Added 5 mins ago
Deli Clerk
Albertsons Companies
SANTA CLARA, CA · Santa Clara, CA
Cash Handling: Processing transactions and making accurate change using register systems (varies by location)
Added 5 mins ago
Front End Entry Level
Albertsons Companies
SANFORD, ME · Sanford, ME
Transaction Handling: Processing purchases accurately, including cash, card, and digital payments
Added 5 mins ago
Front End Entry Level
Albertsons Companies
LUBBOCK, TX · Lubbock, TX
Transaction Handling: Processing purchases accurately, including cash, card, and digital payments
Added 5 mins ago
Cook
Raising Cane's
Batavia, IL
…Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other…
Added 5 mins ago
Customer Service Associate
Raising Cane's
Batavia, IL
…Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other…
Added 5 mins ago
Cashier
Raising Cane's
Batavia, IL
…Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier, or any other…
Added 5 mins ago
Associate Relationship Banker - Streamwood Route 59 - Streamwood, IL
JPMorgan Chase
Streamwood, IL
As an Associate Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial…
Added 5 mins ago
Cook - Closing Shift
Raising Cane's
Mount Prospect, IL
…Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other…
Added 5 mins ago
Cashier - Morning Shift
Raising Cane's
Mount Prospect, IL
…Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier, or any other…
Added 5 mins ago
Customer Service Associate - Morning Shift
Raising Cane's
Mount Prospect, IL
…Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other…
Added 5 mins ago
Restaurant Crewmember - Closing Shifts
Raising Cane's
Mount Prospect, IL
…between. Whether you have experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive thru cashier or any other…
Added 5 mins ago
Medical Lab Tech II
Prime Healthcare
Olympia Fields, IL
Each individual performing the above procedures must: 1) adhere to the laboratory’s procedures for the collection, processing, analysis, and reporting of patient test results, 2) follow the…
Added 5 mins ago
Renewal and Reporting Analyst
CVS Health
Remote, United States
Provides plan benefit review, interpretation, and systematic setup, essential for online viewing and processing, related to customer service, claims, enrollment, billing, and reporting, in…
Added 5 mins ago
TH
Service Rep Imaging Maywood
Trinity Health
Maywood, IL
- $18 to $24.44 USD / hour
Check-Out Assistance: Assist patients during the check-out process, provide guidance on referral processing, and assist with scheduling future appointments.
Added 5 mins ago
WC
Inside Sales Associate III
White Cap
Romeoville, IL
- $23.8 to $34.5 USD / hour
Responsible for ensuring accurate order processing, pricing, and procurement while delivering dependable service to customers. Supports associates and customers through transparent…
Added 6 mins ago
Histo Technologist
Prime Healthcare
Evanston, IL
…histology procedures including grossing assistance, fixation, processing, embedding, sectioning, and staining of tissue samples. The Histotechnician ensures high-quality, accurate, and…
Added 6 mins ago
Telecom Engineer
Prime Healthcare
Evanston, IL
· High school diploma or GED, an associate degree in telecommunications, electronics, or a related field.
Added 6 mins ago
Retail Manager - Softlines
Cabela's
Bolingbrook, IL
Proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems
Added 6 mins ago
CWR-Warehouse Associate I
ManpowerGroup
Bolingbrook, IL
Our client, transportation and logistics is seeking a CWR-Warehouse Associate I to join their team. As a CWR-Warehouse Associate I, you will be part of the Warehouse Operations supporting…
Added 6 mins ago
Warehouse Associate
ManpowerGroup
Bolingbrook, IL
Our client, Transportation & Logistics is seeking a Warehouse Associate to join their team. As a Warehouse Associate, you will be part of the Warehouse Operations team supporting day-to-day…

Staffmark

Customer Service Technician

Kalamazoo, MI, United States

$22 to $24 USD / hour

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Job details

Pay: $22 to $24 USD / hour
Experience: 5 years of customer service experience
Posting language: English
Posted: Nov 4, 2026

Original job description

Total Talent solutions

Now hiring for a Customer Service Technician

Location: Kalamazoo, MI

Pay Rate: $22.00 – $24.00 per hour

Schedule: Monday–Friday, 7:30 AM–4:30 PM

Assignment: Long-Term Temporary | 6–12 Months

From “Hello” to “Happy Customer”. Be the Difference!

Put your customer service and order management experience to work in a fast-paced manufacturing environment. We’re hiring a Customer Service & Order Entry Specialist to support sales representatives and customers by processing orders, providing updates, resolving concerns, and maintaining accurate account information. This is a great opportunity for someone with strong data entry skills, attention to detail, and a customer-first mindset.

If your skills and experience are a good match for this role please apply today. This opportunity is based on a Customer Service Technician career path and is being offered by Staffmark to qualified candidates.

Job Duties

Process new orders, changes, cancellations, and order updates
Respond to requests for quotes, order status, service, and support
Track and maintain eSales orders through completion
Route customer and sales requests to the appropriate internal teams
Handle customer complaints, returns, warranty credits, and corrective actions
Maintain customer account and master file information
Coordinate shipping method updates and customer documentation
Track orders and information using ERP and database systems
Communicate with Sales Management, Sales Operations, shipping, and other internal teams
Maintain a high level of customer satisfaction throughout the order process

Education Requirements

Bachelor’s degree in business or a technical discipline, or
5 years of customer service experience

Experience Requirements

Customer service experience, preferably in a manufacturing or heavy industrial environment
Strong data entry and order entry skills
Experience with ERP/order management software; SAP experience preferred
Proficiency with Microsoft Word and Excel
Strong verbal communication and interpersonal skills
Ability to remain professional and constructive when handling customer concerns
Excellent attention to detail, accuracy, and organization

Preferred Qualifications

Previous customer service, call center, retail, office support, or administrative experience is preferred.
Experience working with CRM software, order processing systems, or customer databases is beneficial.
Bilingual communication skills may be considered an asset depending on the position.
Individuals who demonstrate patience, professionalism, adaptability, and excellent communication skills are well positioned for success as a Customer Service Technician.

Physical Capabilities

Ability to remain seated or stand for extended periods while assisting customers.
Frequent use of computers, telephones, and standard office equipment.
Ability to communicate clearly with customers, coworkers, and business partners.
Ability to perform repetitive keyboard and data entry tasks throughout the workday.

Benefits

Competitive Weekly Pay
Comprehensive Benefits including medical, dental, and vision coverage.
Life Insurance and Disability Insurance for added peace of mind.
Optional 401(k) Plan to help you prepare for the future.
Supportive Team Environment focused on professional growth and customer success.

“Always keeping in touch. Even when I had a couple jobs to pick from they kept looking for interviews. To try and find something that best suits me” Staffmark Associate

Pick up more than calls. Pick up a career. Apply now.

What You Will Do

As a Customer Service Technician you will assist customers by answering questions, resolving concerns, processing requests, maintaining accurate records, and providing timely follow-up. You will communicate professionally across multiple channels while documenting interactions, supporting internal teams, and helping deliver a positive customer experience through accurate, responsive, and courteous service.

A Customer Service Technician serves as a trusted resource for customers by providing knowledgeable assistance, professional communication, and dependable support. This role combines customer service expertise with organization, problem solving, and attention to detail.

The Customer Service Technician helps create positive customer experiences by responding promptly, maintaining accurate information, and working collaboratively to resolve concerns. Successful candidates contribute directly to customer loyalty and business success.

This career provides an opportunity to build meaningful relationships while delivering exceptional customer service every day.

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