Customer Service Representative

Now hiring for a Customer Service Representative

Location: South Pittsburg, TN

Pay Rate: $20.00 per hour

Schedule: 1st shift/ 8am to 5pm

From “Hello” to “Happy Customer”. Be the Difference!

Looking for Customer Service Representative jobs in South Pittsburg where great communication makes a real difference? This opportunity lets you assist customers, solve problems, and build positive relationships while helping deliver outstanding service every day.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Maintain consistent communication with sales representatives, production planning, and customers to ensure timely delivery of quality products that meet customer requirements.

Enter and process customer orders, order changes, and returns in accordance with company policies and procedures.

Collaborate with the Accounts Receivable team to monitor and maintain customer credit limits.

Set up new customer accounts, including obtaining credit approvals and completing required account documentation.

Obtain and maintain customer approvals for orders, product specifications, and other required documentation.

Ensure customer information and order records are accurate and up to date.

Work collaboratively with internal departments to resolve customer concerns and address order-related issues. If your skills and experience are a good match for this role please apply today. This opportunity is based on a Customer Service Representative career path and is being offered by Staffmark to qualified candidates.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Maintain consistent communication with sales representatives, production planning, and customers to ensure timely delivery of quality products that meet customer requirements.
• Enter and process customer orders, order changes, and returns in accordance with company policies and procedures.
• Collaborate with the Accounts Receivable team to monitor and maintain customer credit limits.
• Set up new customer accounts, including obtaining credit approvals and completing required account documentation.
• Obtain and maintain customer approvals for orders, product specifications, and other required documentation.
• Ensure customer information and order records are accurate and up to date.
• Work collaboratively with internal departments to resolve customer concerns and address order-related issues.

Education Requirements

• High school diploma or GED required.
• Additional customer service, business, or office training is beneficial.

Experience Requirements

• Strong verbal and written communication skills.
• Ability to provide professional, courteous, and solution-focused customer service.
• Experience using computers, business software, and data entry systems.
• Excellent organizational skills with the ability to manage multiple priorities.
• Commitment to professionalism, accuracy, and customer satisfaction.
• Customer Services, good communication, computer skills

Preferred Qualifications

• Previous customer service, call center, retail, office support, or administrative experience is preferred.
• Experience working with CRM software, order processing systems, or customer databases is beneficial.
• Bilingual communication skills may be considered an asset depending on the position.
• Individuals who demonstrate patience, professionalism, adaptability, and excellent communication skills are well positioned for success as a Customer Service Representative.

Physical Capabilities

• Ability to remain seated or stand for extended periods while assisting customers.
• Frequent use of computers, telephones, and standard office equipment.
• Ability to communicate clearly with customers, coworkers, and business partners.
• Ability to perform repetitive keyboard and data entry tasks throughout the workday.

Benefits

• Competitive Weekly Pay
• Comprehensive Benefits including medical, dental, and vision coverage.
• Life Insurance and Disability Insurance for added peace of mind.
• Optional 401(k) Plan to help you prepare for the future.
• Supportive Team Environment focused on professional growth and customer success.

“The recruiter I worked with was very nice and understanding. They helped me find the job that was best for me.” Staffmark Associate

Good vibes, good pay, good people. Join us - Apply here.

What You Will Do

As a Customer Service Representative you will assist customers by answering questions, resolving concerns, processing requests, maintaining accurate records, and providing timely follow-up. You will communicate professionally across multiple channels while documenting interactions, supporting internal teams, and helping deliver a positive customer experience through accurate, responsive, and courteous service.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Maintain consistent communication with sales representatives, production planning, and customers to ensure timely delivery of quality products that meet customer requirements.
• Enter and process customer orders, order changes, and returns in accordance with company policies and procedures.
• Collaborate with the Accounts Receivable team to monitor and maintain customer credit limits.
• Set up new customer accounts, including obtaining credit approvals and completing required account documentation.
• Obtain and maintain customer approvals for orders, product specifications, and other required documentation.
• Ensure customer information and order records are accurate and up to date.
• Work collaboratively with internal departments to resolve customer concerns and address order-related issues.

The Customer Service Representative supports customer satisfaction by providing timely, accurate, and professional assistance across a variety of service needs. This role combines communication, organization, and problem-solving skills to help customers receive exceptional support.

A successful Customer Service Representative manages customer inquiries, maintains accurate records, and works collaboratively with internal teams to resolve questions and concerns. Professionalism and attention to detail contribute to positive customer experiences.

This position rewards individuals who enjoy working with people and making a meaningful difference through outstanding service.