Customer Care Support

Now hiring for a Customer Care Support

Location: Abingdon, MD

Pay Rate: $18.00 per hour

Schedule: Monday-Friday, 9am-6pm

If You Can Juggle Calls, Chat, and Coffee. We’re Impressed.

Looking for Customer Care Support jobs in Abingdon where great communication makes a real difference? This opportunity lets you assist customers, solve problems, and build positive relationships while helping deliver outstanding service every day.

We are seeking remote customer service representatives who are eager to make a positive impact every day. If your skills and experience are a good match for this role please apply today. This opportunity is based on a Customer Service Representative career path and is being offered by Staffmark to qualified candidates.

Job Duties

• Take inbound calls for customer service
• Assist stuents with technical support
• Provide advise for students’ education

Education Requirements

• Additional customer service, business, or office training is beneficial.
• High diploma preferred

Experience Requirements

• Strong verbal and written communication skills.
• Ability to provide professional, courteous, and solution-focused customer service.
• Experience using computers, business software, and data entry systems.
• Excellent organizational skills with the ability to manage multiple priorities.
• Commitment to professionalism, accuracy, and customer satisfaction.
• At least 1 year of customer service experience, preferably phone based

Preferred Qualifications

• Previous customer service, call center, retail, office support, or administrative experience is preferred.
• Experience working with CRM software, order processing systems, or customer databases is beneficial.
• Bilingual communication skills may be considered an asset depending on the position.
• Individuals who demonstrate patience, professionalism, adaptability, and excellent communication skills are well positioned for success as a Customer Care Support.
• Great, friendly personality with a commitment to help students
• Prior experience in customer service
• Polished and professional

Benefits

• Competitive Weekly Pay
• Comprehensive Benefits including medical, dental, and vision coverage.
• Life Insurance and Disability Insurance for added peace of mind.
• Optional 401(k) Plan to help you prepare for the future.
• Supportive Team Environment focused on professional growth and customer success.

“The Staffmark team had consistent communication and a friendly demeanor.” Staffmark Associate

Ready to talk your way into a steady paycheck? Apply now

What You Will Do

As a Customer Care Support you will assist customers by answering questions, resolving concerns, processing requests, maintaining accurate records, and providing timely follow-up. You will communicate professionally across multiple channels while documenting interactions, supporting internal teams, and helping deliver a positive customer experience through accurate, responsive, and courteous service.

• Take inbound calls for customer service Help students with technical support/advice for their education Work with Microsoft Office Suite and database.

The Customer Care Support provides customer support that helps strengthen relationships and maintain a positive experience throughout every interaction. This role requires strong communication skills, attention to detail, and a commitment to delivering quality service.

Successful Customer Care Support candidates understand the importance of listening carefully, responding professionally, and following through on customer requests. Organization and teamwork contribute to successful service outcomes.

This career is ideal for individuals who enjoy working with customers and helping solve everyday challenges.