Receptionist - 0017

Key Responsibilities

• Welcome clients and visitors, manage check-in and check-out, answer calls, respond to messages, and provide a positive, professional front desk experience.
• Schedule, confirm, reschedule, and coordinate appointments; maintain accurate calendars and booking records.
• Maintain organized client and office records, process routine paperwork, and handle sensitive information confidentially.
• Coordinate daily office workflows, prioritize administrative tasks, and help resolve scheduling or service concerns promptly.
• Support routine HR administration, including onboarding paperwork, staff scheduling, attendance tracking, personnel file organization, and communication of office policies.
• Assist management with recruiting logistics, interview scheduling, reference coordination, and new-hire orientation.
• Monitor office supplies and inventory, coordinate ordering, communicate with vendors, and support equipment and facility needs.
• Prepare reports, update spreadsheets, track office metrics, and assist with billing-related administrative follow-up as assigned.
• Help maintain and improve front desk procedures, staff communication, customer service standards, and overall office efficiency.

Required Qualifications

• Previous experience/ demonstrated office management experience.
• Strong verbal and written communication, interpersonal, organizational, and problem-solving skills.
• Comfortable using computers, Microsoft Excel, Word, Outlook, and other Microsoft applications.
• Ability to multitask, exercise sound judgment, maintain professionalism, and protect confidential information.

Preferred Qualifications

• Bachelor's degree preferred.
• Experience with the Boulevard booking and scheduling system preferred.
• Experience in a healthcare, wellness, medical office, or service-based environment is a plus.