Inside Sales Appointment Setter

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About Us:

STACK Cybersecurity is a Metro Detroit-based Managed Service Provider (MSP) specializing in protecting businesses from cyber threats while keeping their IT running at peak performance. We work with clients in manufacturing, legal, insurance, banking, and professional services to deliver cutting-edge security and reliable support.

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Role Overview:

We're hiring an Inside Sales Appointment Setter to help us bring our lead generation in-house. You'll be calling local business decision-makers, introducing STACK Cybersecurity, qualifying prospects, and setting first-time appointments for our Outside Sales Rep.

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What You'll Do:

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• Make 80--100 outbound calls per day to targeted businesses in Metro Detroit
• Use our proven scripts to introduce our cybersecurity services
• Qualify prospects using our checklist (industry, size, pain points)
• Book 2--3 first-time appointments per week for our Outside Sales Rep
• Maintain clean, accurate records in our CRM
• Follow up with warm leads and nurture them to appointment
• Collaborate with the OSR for feedback and continual improvement

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What We're Looking For:

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• 1+ year in an outbound calling or inside sales role (B2B preferred)
• Clear, confident communication skills
• Comfortable handling objections and keeping a positive tone
• Highly organized and disciplined in following a process
• Tech-savvy enough to learn CRM, dialer, and prospecting tools quickly
• Self-motivated and goal-driven --- you like seeing your numbers improve

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Compensation & Benefits:

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• Base salary + commission
• Paid training & onboarding
• Tools provided (CRM, dialer, data sources)
• Professional development opportunities

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How to Apply:

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::: {ogsc="rgb(0, 0, 0)"} Send your resume and a brief note telling us why you'd be great for this role to careers@stackcyber.com{target="_blank" rel="noopener"}.

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Summary:

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::: {ogsc="rgb(0, 0, 0)"} The Inside Sales Appointment Setter is responsible for generating qualified first-time appointments for STACK Cyber's sales team by executing high-volume outbound calling, prospect qualification, and CRM record management.

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Key Responsibilities:

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Execute daily outbound calling strategy to target verticals