Customer Service Representative
- Knoxville, TN, United States
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Job details
- Posting language
- English
- Posted
Original job description
Level 4
Answer incoming calls regarding the customer's loans, insurance claims, lien releases and more. This position will also respond to customer and third party requests and process insurance claims, lien releases and more.
Must have demonstrated ability to communicate effectively both in oral and written communications especially over email, manage time effectively, work with a team, and follow up with customers to resolve issues. Candidates should have a positive attitude and willingness to provide great service to customers and fellow 21st Team Members.
Business Unit -
21st Mortgage
21st Mortgage Privacy Policy
More about this job
Skills
- Customer service
- Classify insurance claims
- Manage time