Field Supervisor-Non Exempt

Job Summary:

Manages a shift and/or segment of guarding operations at multiple sites at the direction of regional operations management. Performs inspections and ensures that post orders are being followed. Carries out administrative procedures in support of Branch Office operations including time sheet collection and employment documents for regional processing.

Responsibilities:

• Manages a shift and/or segment of guarding operations at multiple sites, including supervision of subordinate officers; ensures that personnel deliver high quality service.
• Covers open posts when a suitable security officer cannot be scheduled.
• Ensures that service expectations are being met through regular contact with clients.
• Evaluates service quality, inspects posts and initiates corrective action in a timely manner, as necessary.
• Meets with operations management and/or client representatives for status updates and to address any actual or potential problems.
• Provides support during client start-ups; provides input to security planning, assessments and surveys.
• Reviews post orders and communicates requirements and changes to affected personnel.
• Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; ensure that staff members understand and comply with applicable laws, regulations, policies and procedures.
• Conduct drug screens as needed.

Education/Experience:

• Associate’s Degree and 1 year of experience in security operations, or an equivalent combination of education and experience sufficient to perform the essential functions of the job.
• Supervisor/Customer Service experience preferred.

Qualification Criterion:

• Understanding of security operations.
• Oral and written communications skills.
• Strong interpersonal skills, with the ability to interact effectively at various social levels and across diverse cultures.
• Ability to work a flexible schedule

St. Moritz Security Services, Inc. is an Equal Opportunity Employer.