Branch Security Scheduler

Job Summary:

Responsible for establishing, maintaining and reviewing schedules for hourly Security Officers. Communicates with Branch Manager, supervisors, recruiters, rovers and post commanders; maintaining accurate availability lists.

Responsibilities:

• Schedules security officers, rovers and supervisors at client sites; manages the scheduling process to optimize operating results and to keep overtime to a minimum.
• Maintains site coverage at all times; tracks requests for time off including vacation and personal leave requests to ensure site coverage; responds to emergency situations, call-offs, no-call no-shows, and absences to make sure client sites have coverage; acts as call in center.
• Ensures that accurate timekeeping and payroll data is posted in the automated resource system; verifies billing and payroll reports and corrects discrepancies; interfaces with payroll department to make corrections.
• Maintains current knowledge of site requirements, security officer training, availability and time worked, and client exclusion list.
• Ensures that an adequate on call security force is available to cover vacancies created by absences and call-offs. Communicates ahead of time, with HR recruiters and identifies staffing needs in a proactive manner.
• Briefs and provides documentation to all supervisors on changes to posted schedules and new security officer schedules.
• Verify each Monday morning that on-call response logs received. Must reconcile with Track Tik time records. Logs to be provided to Branch Manager for review and sign-off. May on occasion review and approve logs in absence of the Branch Manager.
• Scheduler should review the various Track Tik repots to ensure the appropriate DL percentages are being followed. Schedulers are responsible for keeping OT to a minimum and identifying any irregularities in schedules/hours, etc…
• Scheduler understands that the hourly wage of the officers is determined by the customer’s bill rate. The scheduler is responsible for ensuring that all guards, at the same site, are paid the same rate.
• Assist with payroll audits
• Availability logs to be sent to dispatch on a daily basis.
• Interface between operations, HR, and sales in developing and executing a weekly forecast based on input from the sales force and human resources.

Education/Experience:

• High school diploma or G.E.D.
• At least 2 years of scheduling experience, or an equivalent combination of education and experience.

Qualification Criterion:

• Must read, write and speak English; multi-lingual/bilingual is a plus.
• A highly organized and detail-oriented professional who can work independently.
• Computer literate; Highly proficient at Vision, Track Tik, MSWord, Excel.

St. Moritz Security Services, Inc. is an Equal Opportunity Employer.