Projects & Operations Coordinator

At SSR, we’re more than a leading engineering design, consulting, and planning firm - we’re a team of owners committed to solving complex projects and delivering innovative solutions for facility and infrastructure challenges. With locations across the U.S. and expertise spanning diverse markets and services, our collaborative approach empowers us to build lasting partnerships with each other, our clients, and our communities.

We believe high performance and a people-first culture go hand in hand. As an owner from day one, our colleagues thrive in an environment that values accountability, celebrates achievement, and supports personal and professional growth. As owners, we take pride in our work and in each other - driving results while fostering a workplace where everyone feels seen, supported, and inspired.

Want to hear directly from our team? Visit http://www.ssr-inc.com/life-at-ssr and explore our culture on LinkedIn and Instagram.

Role Summary

The Projects and Operations Coordinator supports SSR’s Digital Services initiatives by organizing cross-functional projects and evaluating emerging technologies, especially artificial intelligence (AI). Reporting to the Sr. Director of Digital Services, this role connects technology research with practical business opportunities while keeping teams, deliverables, and decisions on track.

What You’ll Do

Coordinate technology and operational initiatives from early research through implementation support.

• Manage multiple initiatives, aligning objectives, schedules, budgets, milestones, and deliverables.
• Track progress, maintain accurate documentation, resolve or escalate obstacles, and communicate decisions and next steps.
• Organize project meetings, prepare agendas, facilitate discussions, record action items, and follow up on commitments.
• Research emerging tools and trends, particularly AI, and assess their relevance to SSR’s design, consulting, and business operations.
• Translate technical findings into actionable recommendations that improve workflows, efficiency, service delivery, and innovation.
• Prepare white papers, executive summaries, presentations, and clear business-focused research materials.
• Partner with firm leaders and teams to gather requirements, coordinate initiatives, and support technology adoption.
• Identify opportunities to strengthen communication, project coordination, and operational effectiveness.

Who We’re Looking For:

Minimum Requirements:

• Bachelor's degree in Business, Engineering, Technology, Project Management, or a related field preferred.
• 8-10 years of experience in project coordination, project management, operations, or a related role.
• Experience working within the AEC industry (Architecture, Engineering, and Construction) strongly preferred.
• Demonstrated interest in and enthusiasm for emerging technologies, particularly artificial intelligence (AI), and a desire to stay informed on evolving tools and applications.

Preferred Qualifications:

• Strong organizational skills and ownership of competing priorities, deadlines, and project commitments.
• Clear written and verbal communication, including technical and executive-level presentations.
• Ability to independently research, analyze, and assess technologies against business needs.
• Proficiency with Microsoft Excel, PowerPoint, Word, and SharePoint.
• Collaborative, detail-oriented approach with adaptability, curiosity, and sound business judgment.
• Comfort facilitating stakeholder discussions and supporting organizational change and adoption.

What We Offer

• 100% Employee-Owned – Ownership from day one with immediate ESOP vesting.
• Retirement Savings – 401(k) with immediate vesting and a generous company match.
• Health & Wellness – Medical, dental, and vision coverage, plus company-funded HSA contributions for HDHP plans.
• Company-Paid Protection – Life insurance, AD&D, and short and long term disability at no cost to you.
• Work-Life Balance – Flexible schedules, paid parental leave, generous PTO, and paid company holidays.
• Career Growth – Tuition reimbursement and ongoing professional development support.

SSR is an Equal Opportunity / Affirmative Action Employer

EEO Disabled/Veterans

This job posting will remain open a minimum of 72 hours and on an ongoing basis until filled.

Recruiters or staffing agencies: SSR is not obligated to compensate any external recruiter or search firm who presents a candidate, their resume, or profile to an SSR employee without 1) a current, fully executed agreement on file and 2) being assigned to the open position via HR