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SSM Health Physical Therapy

Centralized Scheduler

St. Louis, MO, United States

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Job details

Apply by: Sep 28, 2027
Posting language: English
Posted: Sep 28, 2026

Original job description

Overview

SSM Health Physical Therapy - Outpatient Division

Centralized Scheduler - ON-SITE - Hazelwood, MO

Full Time - Monday Through Friday

Monday-Friday 7:30 AM-6:30 PM

Responsibilities

We are looking for a dynamic Central Scheduler to join our team! Our Central Schedulers work with referral sources to ensure that each patient gets scheduled at the appropriate clinic and can receive the best quality care. Our Central Schedulers make and take calls to patients to get them scheduled at one of our clinics. We are looking for someone with exceptional customer service, multitasking skills, computer skills, and adaptability.

*Must have great phone personality!*

SSM Health Physical Thearpy offers a wide array of outpatient services at multiple locations throughout the St. Louis Metro area. Our outpatient services range from specific, single therapy services, such as physical therapy for back pain or a sports injury, to comprehensive day-long therapy programs as part of our Day Institute Program. SSM Health Physical Therapy also offers home health services through SSM Home Care, which allow patients to receive therapy services at home. The goal of rehabilitation for each patient is to achieve a better quality of life, independence, comfort, and maximum mobility.

High volume calls - making and taking - to schedule patients for physical therapy
Supports 84+ outpatient physical therapy clinics
Obtain and track authorizations
Exceptional communication and customer service skills
Multitasking
Working with dual monitors
Use of EPIC system
Working with clinic staff and referral sources
Ability to explain processes to patients

Qualifications

High School Diploma or equivalent required
One year in medical office setting that required multi-tasking
Knowledge of health insurance preferred
Strong computer and customer service skills a must

Additional Data

*Robust benefits package including:

Excellent Orientation Program
Paid Time Off (PTO)
Extended Illness Days (EID)
Health, Dental, and Vision Insurance
Coverage
Life Insurance
Short- and Long-Term Disability
401(k) Retirement Plan with employer matching
Personal and Family Medical Leave

Apply on jobs-selectmedicalcorp.icims.com About employer

More about this job

Skills

Physiotherapy
Multitasking
Computer skills
Adaptability
Communication skills
Customer service
EPIC

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