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Added 8 mins ago
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Public Service - Higher Education Management Consulting Senior Manager – Transformation Lead
Accenture
Chicago, IL
- $132,500 to $338,300 USD / year
…seeking individuals that have demonstrated this through overall program delivery or deep experience in specific functional domains such as Finance, HR, payroll, procurement, or research…
Added 27 mins ago
UO
EHWB Project and Support Services Manager
University of Colorado Denver
Boulder, CO
- $34,986 USD / year
The Employee Health & Well-Being (EHWB) Project and Support Services Manager is a central project and support services liaison, coordinating work across Business Services (procurement and…
Added 27 mins ago
UO
Professional Assistant
University of Colorado Denver
Boulder, CO
- $47,900 to $52,000 USD / year
…all operations throughout the year. Instruct numerous dining unit management teams on schedule and approved…
Added 27 mins ago
UO
Asset Accounting Manager
University of Colorado Denver
Boulder, CO
- $90,000 to $114,000 USD / year
The Campus Controller's Office at CU Boulder welcomes applications for an Asset Accounting Manager! The Asset Management Unit exists to assure proper accounting for capital equipment and…
Added 28 mins ago
Community Manager
Independent Management Services
Duncan, SC
Quarterly unit inspections, monitor work order/maintenance projects, and enforce all community rules.
Added 42 mins ago
Whale's Rib Line Cook
Flanigan's Enterprises
Deerfield Beach, FL
…driven individuals that would make an excellent addition to our unit and we hope that’s…
Added 48 mins ago
Sr Progrm Mgr Spl Returns, Worldwide Returns and Recommerce - Reverse Logistics Services
Amazon
Bellevue, WA
…ambiguous opportunities where you may need to flex and operate as a program manager one day, a product owner the next, and then as project leader to push a project to the finish…
Added 48 mins ago
Assistant Nurse Manager
Veterans Affairs, Veterans Health Administration
Seattle, WA
Added 48 mins ago
Registered Nurse Manager
Veterans Affairs, Veterans Health Administration
Seattle, WA
Added 1 hour ago
SH
Front Desk/Receptionist - Physical Therapy - Via Centre Drive - Day - Full Time
Sharp HealthCare
Vista, CA
- Full-time
…organization. Maintains a safe, clean working environment, including unit based safety and infection control requirements. Manages the flow of patients to ensure that therapists avoid…
Added 1 hour ago
Manager, Ops KPI, Ramp - Austin, TX - (M3)
Applied Materials
Austin, TX · Austin
Ensures that specific project and program objectives are defined for areas of responsibility, and that necessary preliminary activities (e.g., determination of outcomes, milestones,…
Added 1 hour ago
Manager Program Analyst
SAIC
El Segundo, CA
SAIC's Horizon program is seeking you, our latest Manager, Program Analyst to support the U.S. Space Forces mission of delivering warfighter capability via the Space Systems Command's Space…
Added 1 hour ago
Maintenance Unit Turn Technician
CBH Homes
Meridian, ID
…and motivated individual to join our team as a Maintenance Unit Turn Technician to ensure our units are quickly and efficiently prepared for new…
Added 1 hour ago
Case Manager - 2004043
Catholic Charities, Archdiocese of New York
NY · New York, NY
Summary: The case manager provides direct case management services, focusing on eviction prevention, to clients who are subject to or at risk of eviction. Services are provided through…
Added 1 hour ago
UO
Program Manager, Donor Communications and Relations, Arts and Sciences, Graduate
University of Colorado Denver
Boulder, CO
- $65,000 to $78,000 USD / year
Advancement at CU Boulder encourages applications for a Program Manager for Donor Communications and Relations! This role is responsible for contributing to the planning and execution of…
Added 1 hour ago
UO
Associate Director of Marketing & Social Media
University of Colorado Denver
Boulder, CO
- $95,000 to $100,000 USD / year
…regularly with stakeholders at the college, department, and program levels to execute campaigns and report on results. Regular collaboration with the university's Office of Strategic…
Added 1 hour ago
UO
Strategic Communications Manager
University of Colorado Denver
Boulder, CO
- $82,000 to $92,000 USD / year
The Strategic Communications Manager will lead earned media strategy and public relations campaigns for the College of Engineering & Applied Science (CEAS) at the University of Colorado…
Added 1 hour ago
Guest Experience - Associate
SSA Group
Jacksonville, FL
Reports to: Guest Services Manager and Assistant Guest Services Manager.
Added 1 hour ago
Government Relations & Partnership Specialist
Capital Factory
Austin, TX
Serve as a primary relationship manager for assigned government and defense innovation partners.
Added 1 hour ago
Registered Nurse Emergency Department Pathway– St. Peter’s Hospital - FT Nights
St. Peter's Hospital
Albany, NY
If you are an RN and looking for a position in the Observation/Clinical Decision Unit to meet your schedule, this could be your opportunity. The observation unit with expected LOS of 24…
Added 1 hour ago
Mental Health Technician
HCA Healthcare
Columbia, TN
· Maintains unit filing and paperwork system, if assigned by Nurse Manager or Charge Nurse
Added 1 hour ago
Aviation Safety Assistant (Office Automation)
Federal Aviation Administration
Memphis, TN
…semi-technical, clerical related support to the supervisor, or manager, Aviation Safety Inspectors (ASIs), and Administrative Officer. Utilizes tools relevant to the Safety Assurance System…
Added 1 hour ago
Mental Health Technician
HCA Healthcare
Nashville, TN
· Maintains unit filing and paperwork system, if assigned by Nurse Manager or Charge Nurse
Added 1 hour ago
Mental Health Technician
HCA Healthcare
Nashville, TN
· Maintains unit filing and paperwork system, if assigned by Nurse Manager or Charge Nurse
Added 1 hour ago
Retail - Associate
SSA Group
Jacksonville, FL
Reports to: Retail Supervisor(s), Assistant Retail Operations Manager, and Retail Operations Manager

SSA Group

Guest Experience - Associate

Jacksonville, FL, United States

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Job details

Posting language: English
Posted: Nov 8, 2026

Original job description

Who are we:

At SSA, we believe our work matters because the people do. For more than 50 years, we've helped create experiences that leave people feeling connected, inspired, and reminded that fun still matters.

Whether you're looking for your first job, building your career, or bringing years of experience to a new role, you'll be part of a team that values your ideas, supports your growth, and encourages you to make an impact. More than 54% of our leaders are promoted from within, reflecting our commitment to investing in people and creating opportunities to succeed.

Position Title: Guest Experience Associate

Reports to: Guest Services Manager and Assistant Guest Services Manager.

Who are we:

For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused.

We bring together admissions, culinary, and retail with innovation and human connection to shape a seamless guest journey.

Our focus is on people, innovation, and operational intelligence as a means to create special moments with lasting impact. We call it 452 Hospitality, the foundation of how we serve our partners and their communities.

Responsibilities

• Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client.

• Day-to-day functions of admissions and membership windows.

• Drive ticket packages and membership growth through daily goals.

• Maintain compliance with cash-handling procedures.

• Perform their duties to the best of their abilities and promote an overall best guest experience.

• Perform other tasks deemed necessary.

• Maintain a clean, safe, and organized work environment.

• Uphold and demonstrate a complete understanding of company policies and procedures.

Requirements

• Goal-oriented and flexible to meet the needs of the operation. Demonstrates desire to help the team succeed.

• Driven by cultural attractions and the environment they support.

• People-person that is guest service-oriented.

• Comfortable in a sales role, meeting goals and supporting a driven & informed experience.

• An individual who brings excitement and opportunity to engage with the team and guests.

• Cashier and cash handling experience is a plus.

• Responsibly geared towards presenting a clean and welcome experience for guests through upholding sanitation requirements.

IDEA + Belonging

• Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units

• Focuses on removing barriers and empowering growth and opportunity for team members at all levels

• Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary

• Engages with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving back

Previous Experience

• None Required

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. The General Manager reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments)

Compensation and Benefits

Eligible for overtime pay.
On-Demand Pay Program: Get access to a portion of earned wages before payday.
Meal Plan & Employee Discounts at applicable locations.
Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods).
Tuition Discount through Partnership College.
Up to 8 hours of Bereavement Leave.
Holiday pay of 1.5× the regular rate is provided for hours worked on Christmas Day and Thanksgiving Day.
Paid sick leave is provided in accordance with applicable state and local laws. Accrual rates, caps, and usage rules vary by location.

Locations include: Arizona, California, Chicago, Pittsburgh, Connecticut, Illinois, Massachusetts, Michigan, Minnesota, Missouri, New Mexico, New York, Rhode Island, Washington, D.C.. Colorado: Employees accrue 1 hour of paid sick leave for every 30 hours worked, up to 48 hours per year, under the Healthy Families and Workplaces Act (HFWA). Maryland: Employees accrue at least 1 hour of paid sick and safe leave for every 30 hours worked, up to 40 hours per year, as required under the Maryland Healthy Working Families Act. Washington: Employees accrue 1 hour of paid sick leave for every 40 hours worked, in accordance with the Seattle Paid Sick and Safe Time.

SSA Holdings and its affiliated companies, including SSA Group, A&F Souvenir, Cinchio Solutions, and Behavioral Essentials, are equal opportunity employers. We are committed to diversity and inclusion in our hiring practices and welcome applicants from all backgrounds. A diverse team strengthens our collective impact.

All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice").

San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.

We accept applications for this position on a rolling basis. Apply anytime at thessagroup.com. Applications are reviewed as received, and the position remains open until filled.

All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice").

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