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Added 2 hours ago
C
Program Manager B-52 (WBD) - (Part-Time) - 01.3.11
Credence
Tinker Air Force Base, OK
- Part-time
Credence has an immediate need for a part-time Program Manager B-52 (WBD) at the senior level who will be primarily responsible for supporting the B-52 Stratofortress Division (AFLCMC WBD)…
Added 2 hours ago
Program Manager - Program Integration WAX 01.4.04
Credence
Wright-Patterson Air Force Base, OH
Credence has an immediate opening for a Program Manager- Program Integration at the senior level supporting AFLCMC/WAX at Wright Patterson AFB, OH.
Added 2 hours ago
FMS Program Manager, Senior F-16 WAM (Secret) - 205
Credence
WPAFB, OH
Credence has an immediate need for a FMS Program Manager who will be primarily responsible for supporting the Air Force Life Cycle Management Center WAM (AFLCMC/WAM) directorate, F-16…
Added 2 hours ago
Senior Program Manager F-16 WAM (Top Secret)- 211
Credence
WPAFB, OH
Credence has an upcoming need for a Senior Program Manager who will be primarily responsible for supporting the Air Force Life Cycle Management Center WAM (AFLCMC/WAM) directorate, F-16…
Added 6 hours ago
Food Service - Food Service Runner
SSA Group
Venice, FL
Reports to: Food Service Operations Manager(s)
Added 9 hours ago
TS
Recovery Case Manager
The Salvation Army Intermountain Division
Denver, CO
- $40,123 USD / year
FLSA Status: Full Time - non-exempt Reports to: Program Manager
Added 10 hours ago
Manager Program Analyst
SAIC
El Segundo, CA
SAIC's Horizon program is seeking you, our latest Manager, Program Analyst to support the U.S. Space Forces mission of delivering warfighter capability via the Space Systems Command's Space…
Added 10 hours ago
Guest Experience - Associate
SSA Group
Jacksonville, FL
Reports to: Guest Services Manager and Assistant Guest Services Manager.
Added 10 hours ago
In Room Dining Server
E11EVEN Club Hotel & Residences
Miami, FL
Give guests an approximate delivery time according to the time evaluation system established by the F&B Manager and Kitchen Leadership; if an order has not been sent by that time, call the…
Added 10 hours ago
Retail - Associate
SSA Group
Jacksonville, FL
Reports to: Retail Supervisor(s), Assistant Retail Operations Manager, and Retail Operations Manager
Added 10 hours ago
Food Service - Dishwasher
SSA Group
Jacksonville, FL
…conditions associated with this job description. The General Manager reserves the right to revise the job description or to require that other or different tasks are performed when…
Added 17 hours ago
Aeronautical Systems Integration & Test (ASIT); Test Capability Integrator (Associate or Mid-Level)
The Boeing Company
Berkeley, MO
+ Assist the BT&E Test Program Manager in executing cost, technical and schedule management
Added 17 hours ago
Senior Project Management Specialist - F-15 PIO
The Boeing Company
Berkeley, MO
The successful candidate will directly support the Program Integration Office (PIO) Senior Manager for the F-15 organization and execute a wide variety of projects including but not limited…
Added 19 hours ago
Activities Coordinator, Corrections Recreation Specialist 2 (Salem)
Department of Corrections
United States
…special interest groups, fostering constructive engagement and program participation. The Activities Coordinator promotes safe and secure recreational and leisure activities through…
Added 19 hours ago
Medical Support Assistant (Advanced)
Veterans Affairs, Veterans Health Administration
Austin, TX
Added 22 hours ago
Food Service - Bartender
SSA Group
San Antonio, TX
Reports to: Food Operations Supervisor(s) and Food Operations Manager(s)
Added 1 day ago
Manager Manufacturing, Purification - Nights
Amgen
West Greenwich, RI
Manager Manufacturing Purification – D Shift (Nights )
Added 1 day ago
Mechanical Engineering Intern
Canyon Aeroconnect
Prescott, AZ
…accredited industry trade certification, college, or university program. This position requires that the candidate work onsite at our facility in Prescott, AZ and is not eligible for remote…
Added 1 day ago
Senior Software Engineer
Bread Financial Payments, Inc
Columbus, OH
Added 1 day ago
Senior - Retirement and Benefits Analyst
Bread Financial Payments, Inc
Columbus, OH · Chadds Ford, PA · Frisco, TX · Draper, UT · NY · Wilmington, DE
…their time away from work through the Flexible Time Off (FTO) program and may need to notify and receive approval from their manager prior to taking the time off. Associates (except those…
Added 1 day ago
Program Manager
Torch Technologies, Inc.
Nellis AFB, NV
Manage, track and report multiple organizations’ budget execution, identify budget execution issues and work with the Program Manager to resolve them. Coordinate with multiple organizations…
Added 1 day ago
FF
Maintenance Shift Lead
Furmano Foods Inc
Northumberland, PA
- $28.92 to $32.43 USD / hour
…be brought to the immediate attention of area supervisor or manager. 2. Responsible for Maintenance related Plant uptime performance 3. Responsible for shifting labor as needed to address…
Added 1 day ago
Luau Line Captain
Royal Lahaina Resort
Lahaina, HI
The Luau Show Line Captain will work in conjunction and assist the Luau Show Stage Manager and Luau Show Dancers with all the daily operations of the Luau Show. An integral part of their…
Added 1 day ago
Sous Chef
TradeWinds Island Resort
St Pete Beach, FL
…Work closely with the Chef de Cuisine and Restaurant General Manager to maintain Resort/ Restaurant standard in food quality, staffing, safety and budgeting. Provide coaching and…
Added 1 day ago
PROGRAM ADMINISTRATOR - SES - 64001606
State of Florida
TALLAHASSEE, FL
Working Title: PROGRAM ADMINISTRATOR - SES - 64001606

SSA Group

Guest Experience - Associate

Jacksonville, FL, United States

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Job details

Posting language: English
Posted: Nov 8, 2026

Original job description

Who are we:

At SSA, we believe our work matters because the people do. For more than 50 years, we've helped create experiences that leave people feeling connected, inspired, and reminded that fun still matters.

Whether you're looking for your first job, building your career, or bringing years of experience to a new role, you'll be part of a team that values your ideas, supports your growth, and encourages you to make an impact. More than 54% of our leaders are promoted from within, reflecting our commitment to investing in people and creating opportunities to succeed.

Position Title: Guest Experience Associate

Reports to: Guest Services Manager and Assistant Guest Services Manager.

Who are we:

For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused.

We bring together admissions, culinary, and retail with innovation and human connection to shape a seamless guest journey.

Our focus is on people, innovation, and operational intelligence as a means to create special moments with lasting impact. We call it 452 Hospitality, the foundation of how we serve our partners and their communities.

Responsibilities

• Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client.

• Day-to-day functions of admissions and membership windows.

• Drive ticket packages and membership growth through daily goals.

• Maintain compliance with cash-handling procedures.

• Perform their duties to the best of their abilities and promote an overall best guest experience.

• Perform other tasks deemed necessary.

• Maintain a clean, safe, and organized work environment.

• Uphold and demonstrate a complete understanding of company policies and procedures.

Requirements

• Goal-oriented and flexible to meet the needs of the operation. Demonstrates desire to help the team succeed.

• Driven by cultural attractions and the environment they support.

• People-person that is guest service-oriented.

• Comfortable in a sales role, meeting goals and supporting a driven & informed experience.

• An individual who brings excitement and opportunity to engage with the team and guests.

• Cashier and cash handling experience is a plus.

• Responsibly geared towards presenting a clean and welcome experience for guests through upholding sanitation requirements.

IDEA + Belonging

• Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units

• Focuses on removing barriers and empowering growth and opportunity for team members at all levels

• Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary

• Engages with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving back

Previous Experience

• None Required

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. The General Manager reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments)

Compensation and Benefits

Eligible for overtime pay.
On-Demand Pay Program: Get access to a portion of earned wages before payday.
Meal Plan & Employee Discounts at applicable locations.
Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods).
Tuition Discount through Partnership College.
Up to 8 hours of Bereavement Leave.
Holiday pay of 1.5× the regular rate is provided for hours worked on Christmas Day and Thanksgiving Day.
Paid sick leave is provided in accordance with applicable state and local laws. Accrual rates, caps, and usage rules vary by location.

Locations include: Arizona, California, Chicago, Pittsburgh, Connecticut, Illinois, Massachusetts, Michigan, Minnesota, Missouri, New Mexico, New York, Rhode Island, Washington, D.C.. Colorado: Employees accrue 1 hour of paid sick leave for every 30 hours worked, up to 48 hours per year, under the Healthy Families and Workplaces Act (HFWA). Maryland: Employees accrue at least 1 hour of paid sick and safe leave for every 30 hours worked, up to 40 hours per year, as required under the Maryland Healthy Working Families Act. Washington: Employees accrue 1 hour of paid sick leave for every 40 hours worked, in accordance with the Seattle Paid Sick and Safe Time.

SSA Holdings and its affiliated companies, including SSA Group, A&F Souvenir, Cinchio Solutions, and Behavioral Essentials, are equal opportunity employers. We are committed to diversity and inclusion in our hiring practices and welcome applicants from all backgrounds. A diverse team strengthens our collective impact.

All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice").

San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.

We accept applications for this position on a rolling basis. Apply anytime at thessagroup.com. Applications are reviewed as received, and the position remains open until filled.

All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice").

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