Regional Maintenance Supervisor

The Regional Maintenance Supervisor provides leadership, strategic oversight, and operational direction for maintenance operations across SRM’s property portfolio. This role establishes departmental goals, policies, and procedures, ensures compliance with OSHA and other regulatory standards, and oversees the performance of maintenance teams. The Regional Maintenance Supervisor manages staffing, training, and scheduling of maintenance employees, while ensuring all building systems, equipment, and facilities are properly maintained, safe, and efficient.

Essential Job Functions

Leadership & Strategy

• Establish goals, strategies, and objectives for the regional maintenance department and individual team members.
• Create, develop, and enforce policies and procedures for maintenance operations, ensuring compliance with OSHA and other applicable agency requirements.
• Provide hands-on operational support at properties as needed, stepping in to assist teams and resolve critical maintenance challenges.
• Ensure maintenance operations consistently meet company timelines, inspection deadlines, and regulatory compliance requirements across the entire property portfolio.
• Collaborate with internal teams and external partners to align maintenance practices with SRM’s operational standards.

Team Management & Training

• Supervise maintenance staff, including scheduling, workload assignments, and performance management.
• Hire, train, and mentor new maintenance employees to ensure technical proficiency and service excellence.
• Lead by example through active field engagement, coaching employees on best practices and supporting teams during high-demand situations.
• Conduct ongoing training and development for maintenance staff to ensure consistency in workmanship, safety practices, customer service, and adherence to company standards.
• Foster a culture of accountability, safety, and professional development within maintenance teams.

Maintenance Operations

• Assign and oversee maintenance and repair tasks, ensuring timely and high-quality completion.
• Conduct inspections of plumbing, fire/alarm, heating, HVAC, and other building systems to verify safe, efficient, and proper operation.
• Monitor preventative maintenance schedules and ensure compliance with company standards.
• Coordinate and prioritize maintenance activities across the portfolio to ensure efficient response times and high-quality service delivery.
• Maintain a visible presence at properties, proactively identifying operational issues and providing additional leadership, operational support, or technical guidance as needed.
• Assist in completion of property inspections, corrective actions, and work orders to ensure deadlines are met and deficiencies are resolved promptly.
• Oversee vendor and contractor performance, maintaining positive working relationships.
• Respond to and coordinate resolution of emergency maintenance situations affecting resident safety, property operations, or regulatory compliance

Budgeting & Recordkeeping

• Develop and manage capital improvement and maintenance budgets, tracking expenditures to meet financial goals.
• Obtain and evaluate vendor proposals and bid comparisons to ensure pricing, materials, timelines, and services are aligned with the required scope of work and evaluated consistently for quality, cost-effectiveness, and service delivery.
• Maintain accurate records of repairs, preventative maintenance, warranties, and inspections.
• Provide reporting and analysis to leadership regarding maintenance performance and budget adherence.

Required Skills & Experience

• Leadership: Proven ability to lead, motivate, and manage maintenance teams across multiple properties.
• Technical Knowledge: Strong understanding of building systems, including HVAC, plumbing, electrical, pool systems, and safety protocols.
• Compliance Expertise: Knowledge of OSHA and other regulatory requirements related to property and equipment safety.
• Organizational Skills: Ability to manage schedules, budgets, and multiple priorities effectively.
• Communication: Clear written and verbal communication skills for working with staff, contractors, and leadership.
• Problem-Solving: Strong troubleshooting and critical-thinking skills with the ability to anticipate challenges, implement solutions, and improve operational processes.
• Technology Proficiency: Familiarity with maintenance management software, Microsoft Office Suite, and digital recordkeeping.
• Team Development: Track record of mentoring, coaching, and developing high-performing teams.

Qualifications & Experience

• High school diploma or equivalent required; technical degree or certifications in facilities management or related field preferred.
• 5–7 years of progressively responsible maintenance experience, including at least 3 years in a supervisory role.
• Demonstrated expertise in HVAC, plumbing, electrical systems, and building operations.
• Experience developing and managing maintenance budgets.
• OSHA certification and/or other relevant safety certifications strongly preferred.

Work Environment

• Primarily field-based role with regular on-site responsibilities across multiple properties.
• Fast-paced, hands-on environment requiring collaboration with property management and construction teams.
• Flexibility required to respond to urgent maintenance issues outside of standard hours.

Physical Requirements

• Frequent walking, standing, bending, and lifting.
• Ability to climb ladders, operate tools, and inspect building systems.
• Occasional lifting of equipment and materials up to 50 pounds.

Travel Requirements

Regular travel to properties across the assigned region for inspections, training, and oversight.