Jobs in the United States

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Retail Inventory Coordinator
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- $23 USD / hour
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Added 4 mins ago
SC
TopStitch - Early Career Development Program
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UO
Principal Employee Relations Consultant
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Audit Manager, Manufacturing & Distribution
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Added 13 mins ago
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Added 17 mins ago
Sr. Program Manager - Engineering (Hybrid, US)
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Added 24 mins ago
Regional Sales Manager/ Director - MSSP Northeast
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Remote, United States
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Added 24 mins ago
Regional Sales Manager MSSP- West
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Added 39 mins ago
EOIR Program Manager
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Qualifications You Must Have
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Director of Clinical Education - Physical Therapist Assistant Program
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Director of Clinical Education – Physical Therapist Assistant Program
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Human Resources Business Partner
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Must have reliable transportation 2
Added 49 mins ago
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Pricing Manager
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MALVERN, PA
- $92,000 to $142,000 USD / year
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Added 49 mins ago
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Sr. Manager, Compensation
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- $130,000 to $150,000 USD / year
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Added 50 mins ago
Technical Program Management Lead, Technical Risk Engineering
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New York, NY
…whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish.…
Added 50 mins ago
Technical Program Manager III, Media Security, Google Data Centers
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…whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish.…
Added 50 mins ago
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(USA) Optical Manager, Certified (ABO) – Sam’s Club
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…safety protocols. Manages quality assurance processes, resolves complex optical issues under applicable optometric supervision, and maintains equipment calibration, cleanliness, and…
Added 50 mins ago
Senior Manager, Health Benefits Consulting
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Philadelphia, PA · Pittsburgh, PA
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Added 50 mins ago
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Patient Access Manager (PHILADELPHIA/S NJ/CENTRAL PA)
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Philadelphia, PA
- $152,250 to $253,750 USD / year
Added 50 mins ago
Manager, Industry Solutions, Investment Wealth Management
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Pittsburgh, PA · Philadelphia, PA · Mechanicsburg, PA
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Added 50 mins ago
Financial Data Analyst
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Philadelphia, PA
Added 51 mins ago
CNC Programmer
Align Percision
Bala-Cynwyd, PA
If you are someone who enjoys solving complex machining challenges, takes ownership of your work, and is passionate about precision manufacturing, we want to hear from you.

Senior Lifecycle Marketing Manager

Remote, United States

Reports To: Senior Director, Customer Growth & Engagement Location: US - Remote Type: Full-Time Compensation Range: $145,000 - $165,000

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Job details

Pay: Reports To: Senior Director, Customer Growth & Engagement Location: US - Remote Type: Full-Time Compensation Range: $145,000 - $165,000
Experience: 5–8 years of experience in customer marketing, lifecycle marketing, or retention-focused roles, preferably in a B2B or B2B2C SaaS environment.
Posting language: English
Posted: Nov 6, 2026

Original job description

As SQUIRE’s Senior Customer Lifecycle Marketing Manager, you are a hybrid strategic operator who drives customer lifetime value and product adoption by pairing technical lifecycle orchestration with high-touch advocacy and loyalty programs. Think of this as a "strategist and operator in one seat" role. In addition to running lifecycle automation in Customer.io http://Customer.io, you’ll own the strategy and execution of programs designed to foster long-term customer love - spanning programmatic Referral and Creator initiatives in Ambassador.

This isn't a standard SaaS marketing role; you will be championing the livelihoods, artistry, and culture of barbers who serve as the cornerstones of their communities. It is a rare opportunity to build high-touch programs that directly celebrate these entrepreneurs, turning their passion for their craft into a lifelong partnership with SQUIRE.

Sitting at the intersection of Lifecycle, Community, and Product Marketing, you will have a seat at the table to shape the overarching strategic vision - and then roll up your sleeves to execute it. You will play a critical role in deepening brand affinity, increasing feature adoption, and driving retention across our growing customer base, working closely with Product, CX, and Data to turn our power users into active champions - ensuring our customers always feel like insiders.

Reports To: Senior Director, Customer Growth & Engagement Location: US - Remote Type: Full-Time Compensation Range: $145,000 - $165,000

🧰 YOUR CRAFT (Job Duties & Responsibilities)

Lifecycle Execution (Customer.io http://Customer.io): Translate overarching strategy into technical reality. You will directly build, deploy, test, and optimize automated lifecycle journeys, owning the tactical execution of onboarding, cross-sell/upsell, at-risk intervention, churn reduction, and win-back programs.
GTM & Ad-Hoc Communications: Serve as the execution engine for product and feature releases, as well as one-off campaigns such as incident responses, operational updates, and event communications.
Referral & Creator Programs: Own the programmatic strategy and execution of SQUIRE's Ambassador tracks. You will drive the structure, incentives, promotion, and performance reporting of our Referral and Creator programs.
Milestones, Gifting & Recognition: Run programmatic customer milestone campaigns (e.g., booking volume milestones, tenure celebrations, and awards) to surprise and delight our users.
Reviews & Testimonials: Systematize the capture of promoters, creators, and other customer stories to generate a steady stream of customer proof points for GTM campaigns and the newsletter.
Cross-Functional Collaboration: Partner with Revenue Operations, Product Design & Engineering (PDE), and Customer Success to align communications, ensure seamless data syncing for targeted segments, and drive measurable impacts on LTV.

The duties and responsibilities outlined above are not a comprehensive list, and additional tasks may be assigned from time to time based on business needs.

⚙️ YOUR FOUNDATION (Experience & Skills)

5–8 years of experience in customer marketing, lifecycle marketing, or retention-focused roles, preferably in a B2B or B2B2C SaaS environment.
Deep, hands-on Customer.io http://Customer.io expertise: You don't just strategize; you can build complex workflows, utilize Liquid syntax, manage event-triggered data, and run your own QA.
AI Fluency: Familiarity with AI tools and best practices for leveraging AI in lifecycle marketing to scale personalization, content generation, and operational efficiency.
Advocacy & Program Management: Proven experience developing and managing programmatic advocacy channels like referral engines, creator tracks, or ambassador networks at scale.
Data-Driven Mindset: Hands-on experience using CRM systems (Salesforce), analytics tools, and behavioral insights to segment audiences and personalize touchpoints.
Exceptional Communication: Excellent written and verbal communication skills, with a knack for translating value into customer-centric narratives.
Strategic Execution: The ability to balance high-level strategy with tactical execution - you can present to leadership one hour and build an email branch the next.

✂️ EXTRA CUT (Nice to Haves)

Ambassador software (or similar) expertise.
Understanding of the barbershop or service-based small business space.
A creative thinker who can balance structural lifecycle metrics with surprise-and-delight cultural moments.

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A few things to know about our hiring process:

We are committed to making hiring at SQUIRE fair, thoughtful, and accessible for every candidate. Below are a few important details about our hiring practices and policies.

⚖️ Equal Employment Opportunity (EEO) SQUIRE is an equal opportunity employer committed to providing equal employment opportunities to all applicants without discrimination or harassment based on any characteristic protected by applicable law.

🤝 Interview Accommodations SQUIRE is committed to providing reasonable accommodations to individuals with disabilities throughout the hiring process. If you need an accommodation, please contact recruiting@getsquire.com.

🤖 AI in the Hiring Process SQUIRE may use AI tools to support application reviews, resume analysis, and other parts of the hiring process. These tools assist our recruiting team, but all final hiring decisions are made by humans. If you would like more information about how your data is processed, please contact recruiting@getsquire.com.

🛡️ E-Verify & Pre-Employment Screening SQUIRE participates in E-Verify. Employment offers may be contingent upon successful completion of applicable pre-employment screening, including background checks, in accordance with applicable law.

📋 Additional Resources & Legal Notices

Know Your Rights: Workplace Discrimination is Illegal (EEOC) https://www.eeoc.gov/poster
California Applicant Privacy Notice https://handbooks.getsquire.com/ccpa-cpra-applicant-notice
Pay Transparency Nondiscrimination Provision
E-Verify Participation & Right to Work Posters https://cdn.prod.website-files.com/66701fdef1cc6ad18191543c/671baf92cfc9b720641da8f8_E-Verify-posters-combined.pdf
Pre-Employment Screening Information

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Jobs in the United States