Quality Supervisor

Quality Supervisor Position Summary The Quality Supervisor is responsible for maintaining Spur Industrial’s quality program and ensuring fabricated and erected work meets applicable customer requirements, project specifications, AISC requirements, AWS requirements, approved drawings, and company procedures. This position leads the Quality Control Inspectors, oversees shop and subcontractor inspection activities, manages nonconformance and corrective action processes, maintains required quality records, and supports continuous improvement throughout fabrication and field operations. The Quality Supervisor is expected to identify actual quality and compliance issues, determine their significance, and work with Operations, Production, Project Management, Drafting, and other departments to resolve them. The role is responsible for ensuring compliance with established requirements. It is not responsible for creating requirements beyond the contract, code, customer specification, approved drawing, or Spur's documented Quality Management System.

Reports To:

Director of Operations

Direct Reports:

Quality Control Inspectors

Primary Responsibilities

1. Shop Fabrication Quality

• Plan and coordinate Quality Control Inspector coverage across shop operations and shifts.

• Supervise, train, and develop Quality Control Inspectors.

• Ensure required inspections are completed at the appropriate stages of fabrication.

• Verify that inspections are properly documented.

• Ensure nonconforming work is identified, documented, and controlled.

• Review NCRs submitted by inspectors for completeness and accuracy.

• Coordinate disposition of nonconforming work with the appropriate Production, Project Management, Drafting, Engineering, or customer representative.

• Monitor fabrication activities for compliance with applicable drawings, specifications, codes, welding procedures, and company requirements.

• Track recurring quality issues and recommend corrective actions.

• Verify corrective actions have been implemented and are effective.

• Provide quality information needed to support production planning and daily operations.

2. Nonconformance and Corrective Action

• Maintain the company NCR process.

• Review and classify reported nonconformances.

• Coordinate investigation of significant or recurring quality issues.

• Identify trends involving workmanship, processes, materials, vendors, subcontractors, or documentation.

• Assist responsible departments in determining root causes and corrective actions.

• Track corrective actions through completion.

• Verify effectiveness before corrective actions are closed.

• Track known material, labor, rework, or other measurable costs associated with nonconformances.

• Provide regular reporting on NCR trends, corrective actions, and quality performance.

3. Quality Management System

• Maintain Spur Industrial's Quality Management System in accordance with AISC requirements and company operations.

• Recommend revisions when processes, standards, responsibilities, or certification requirements change.

• Maintain controlled quality procedures, forms, records, and templates.

• Ensure obsolete documents are removed from active use.

• Perform internal audits of the Quality Management System.

• Document audit findings and track corrective actions.

• Prepare the organization for AISC audits and assist during external audits.

• Maintain required quality records and supporting documentation.

• Develop practical training materials that help employees understand the portions of the QMS applicable to their jobs.

4. Welding Quality and Qualification Records

• Maintain welder qualification and continuity records for shop and field personnel.

• Record formal weld testing results.

• Maintain qualification records in the required AWS or company format.

• Issue welder identification stamps after qualification requirements have been satisfied.

• Monitor welder-related NCR trends and provide performance information when needed.

• Maintain current approved Welding Procedure Specifications.

• Coordinate required revisions or development of WPSs with appropriately qualified personnel.

• Ensure applicable WPSs are available to production personnel performing welding operations.

5. Calibration and Inspection Equipment

• Maintain the calibration program for inspection, welding, and testing equipment requiring calibration.

• Track calibration expiration dates.

• Schedule calibration before equipment becomes overdue.

• Maintain calibration certificates and records required by the QMS.

• Identify equipment that is damaged, overdue, or otherwise unsuitable for use and ensure it is removed from service when necessary.

• Maintain records related to inspection equipment condition and maintenance where required by the Quality Management System.

6. Drawing and Fabrication Document Review

• Review drawings and fabrication documents for quality-related issues before fabrication when required by the established review process.

• Verify that required information such as dimensions, materials, weld requirements, and fabrication details is present and reasonably consistent.

• Identify apparent conflicts, omissions, or fabrication concerns and return them to Drafting or Project Management for resolution.

• Document redlines or quality comments as necessary.

7. Field Quality

• Maintain field welder qualification and continuity records.

• Track field and erection NCRs.

• Assist field leadership in investigating significant or recurring quality issues.

• Coordinate quality documentation required for field activities.

• Visit project sites when needed to evaluate workmanship, compliance concerns, or recurring quality problems.

• Coordinate with Project Management, Field Superintendents, customers, and third-party inspectors regarding quality issues.

8. Training and Employee Qualification

• Maintain quality-related employee training and qualification records.

• Register employees for required AISC or company quality training.

• Track completion of required quality training.

• Assist supervisors in identifying employees who are overdue for required training.

• Develop and maintain quality and fabrication-process training materials within the Quality Supervisor's area of responsibility.

• Support onboarding of new inspectors and employees requiring quality-related qualifications.

9. Quality Reporting

• Prepare the weekly Operations quality report.

• Report NCR trends, recurring issues, corrective-action status, and other meaningful quality measures.

• Maintain historical quality performance information.

• Provide quality performance data used by management incentive or recognition programs.

• Track customer quality feedback and significant quality concerns.

• Support Gemba activities by documenting quality-related actions and following assigned quality actions through completion.

• Provide management with timely notice of significant quality risks.

Qualifications and Skills

• Working knowledge of structural steel fabrication and welding practices.

• Working knowledge of applicable AISC and AWS requirements.

• Ability to read fabrication drawings, weld symbols, specifications, and project documents.

• Ability to identify and clearly document nonconforming work.

• Strong written documentation and recordkeeping skills.

• Ability to investigate problems and distinguish isolated errors from systemic issues.

• Ability to train and supervise Quality Control Inspectors.

• Ability to communicate quality concerns clearly with shop employees, supervisors, Project Managers, subcontractors, customers, and third-party inspectors.

• Ability to use company quality, production tracking, document management, and reporting systems.

• Ability to balance quality requirements with practical fabrication and project execution needs.

Performance Expectations

Success in this position is measured by:

• Required inspections being completed correctly and on time.

• Accurate and timely NCR documentation.

• Reduction of recurring quality problems.

• Corrective actions being completed and verified.

• Accurate welder qualification and continuity records.

• Calibration records remaining current.

• Successful AISC audits and continued certification compliance.

• Effective management and development of Quality Control Inspectors.

• Timely identification of significant quality risk.

• Reduction of avoidable rework and quality-related cost.

• Quality requirements being enforced consistently without adding unnecessary requirements beyond the governing specification, code, drawing, customer requirement, or Quality Management System.