Jobs in the United States

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Added 7 mins ago
A
Accenture Construct – Senior Project Manager - Cycle Generation Projects , ANS
Accenture
St. Louis, MO
- $155,000 to $195,000 USD / year
You’ll ensure project controls are implemented for scope, schedule, cost, cash flow, risk, contracts, quality, and communications, working directly with the Project Controls Manager and…
Added 8 mins ago
Sr Project Controls Professional (Data Center)
Jacobs
Kansas City, MO
We are seeking an experienced Sr Project Controls Professional to support an ongoing site-based assignment in Spartanburg, SC, Baton Rogue, LA, or Corpus Christi, TX, with future projects…
Added 8 mins ago
SAP MDG Manager / General SAP Data Governance-Manager
PwC
Kansas City, MO · St. Louis, MO
What You Must Have
Added 8 mins ago
HP
Territory Manager, Communications and Software - Northeast 1
Hubbell Power Systems
St. Louis, MO
- $150,000 to $190,000 USD / year
Candidate must reside within one of the following states (ME, VT, NH, MA, NY, NJ, CT, RI)
Added 8 mins ago
HP
Territory Manager, Communications and Software - 4 Corners
Hubbell Power Systems
St. Louis, MO
- $150,000 to $190,000 USD / year
This position is remote, and the candidate must reside in one of the following states (UT, CO, AZ, NM) · Must reside in one of the following states (UT, CO, AZ, NM)
Added 8 mins ago
HP
Territory Manager, Gas AMI - East
Hubbell Power Systems
St. Louis, MO
- $150,000 to $190,000 USD / year
The Territory Manager, Gas AMI - East, is responsible for achieving overall sales goals and growing the installed base of Aclara Gas AMI products and services within the assigned territory.…
Added 8 mins ago
HP
Territory Manager, Communications and Software - CA/NV
Hubbell Power Systems
St. Louis, MO
- $150,000 to $190,000 USD / year
This is a remote position supporting California and Nevada, candidate must reside within one of those states · Must reside in the following states (CA, NV)
Added 11 mins ago
Program Manager of Project Controls Administration
Jobgether
Remote, United States
…applications and next steps. Our partner is looking for a Program Manager of Project Controls Administration based in the United…
Added 32 mins ago
K
Project Manager - Kiewit Power Delivery Engineering
Kiewit
Lone Tree, CO
- $152,000 to $160,000 USD / year
We are seeking an experienced Engineering Project Manager to support our expanding Power Delivery team, which provides engineering and design services to major utilities and transmission &…
Added 35 mins ago
M
Lease Construction Manager
Microsoft
TX · Dallas, TX · Dallas
- $97,600 to $206,400 USD / year
…disciplines across engineering, construction, sourcing, and project controls. This work requires strong cross-functional collaboration to drive alignment, manage risk, and execute with…
Added 43 mins ago
J
Senior Manager, Engineering - Martech
Jobgether
Remote, United States
- $173,000 to $205,000 USD / year
…applications and next steps. Our partner is looking for a Senior Manager, Engineering – Martech based in the United…
Added 1 hour ago
J
Director, PBM Compliance and Regulatory Affairs
Jobgether
Remote, United States
- $185,000 to $220,000 USD / year
…development and execution of comprehensive Pharmacy Benefit Manager (PBM) compliance programs, ensuring regulatory obligations are embedded across operational, contractual, technological,…
Added 1 hour ago
KC
Accounting Manager (Finance and Administrative Services Manager)
King County
Seattle, WA
- $138,964.18 to $176,145.84 USD / year
DCHS is recruiting for an Accounting Manager, this role includes managing accounting staff that support the entire Department, maintaining accurate financial records, ensuring compliance…
Added 1 hour ago
Project Manager - Kiewit Power Delivery Engineering
Kiewit
Westlake, TX
We are seeking an experienced Engineering Project Manager to support our expanding Power Delivery team, which provides engineering and design services to major utilities and transmission &…
Added 1 hour ago
Senior Digital Product Owner Equity Compensation Platform
Charles Schwab
Westlake, TX
…supportable, and aligned to client needs and Schwab operational…
Added 1 hour ago
Manager, Internal Audit- Broker Dealer/Asset Management
Charles Schwab
Westlake, TX
…objective assessments that strengthen risk management, internal controls, governance, and regulatory compliance. As an Internal Audit Manager on the Broker-Dealer/Asset Management team, you…
Added 1 hour ago
Manufacturing Engineer
Chart Industries
Beasley, TX
Assist the Operations Manager with developing annual budgets, cost savings, documenting lean initiatives
Added 1 hour ago
WD
Senior Manager of Scheduling & Estimating
Walt Disney Parks and Resorts U.S., Inc.
Lake Buena Vista, FL
- $148,100 to $198,600 USD / year
The Senior Manager of Scheduling and Estimating is a key leader within Disney Experiences – Facilities Asset Management (FAM), responsible for overseeing integrated project controls that…
Added 1 hour ago
Project Controls Specialist
Entergy
The Woodlands, TX
Individual shall have demonstrated skill in project controls obtained through working on Utility Infrastructure projects.
Added 1 hour ago
Storeroom Implementation Specialist – APR specific
Consolidated Electrical Distributors
Pasadena, TX
…responsible for tracking, organizing, and optimizing inventory and project materials, including electrical products, cables, and related assets. Daily tasks include maintaining accurate…
Added 1 hour ago
Research Lab Manager - IGCAST Phytotron
Texas Tech University
Lubbock, TX
…conditions meet the specific requirements of each research…
Added 1 hour ago
Cybersecurity Project Manager
Citigroup
Irving, TX
The Cybersecurity Project Manager is responsible for planning, coordinating, and delivering cybersecurity, infrastructure, resilience, and technology initiatives. This role partners with…
Added 1 hour ago
Senior Property Manager
CBRE
Dallas, TX
Develops and controls annual budgets for operating and capital expenditures. Forecasts management plans and prepares monthly performance, explaining any variances if needed.
Added 1 hour ago
GA
Director, Architecture and Data
GE Aerospace
Houston, TX
- $152,000 to $202,000 USD / year
…coordinating with the Data Fabric Sr Principal Technical Product Manager and the Principal Architects for Enterprise, Data, Infrastructure, and…
Added 1 hour ago
Project Controls – Business Manager (LSNA-TX)
Jacobs
Houston, TX
The Project Controls-Business Manager is responsible for managing and maintaining staffing plans, invoicing, and financial reporting for Construction Management (CM) Services and Pass…

SPS North America

Onsite Tech Support Manager

TX, United States

Apply on job-boards.greenhouse.io About employer

Applications open in a new tab.

Job details

Working hours: 30 hours/week
Posting language: English
Posted: Nov 5, 2026

Original job description

Onsite Tech Support - Manager

JOB SUMMARY

Onsite Tech Support - Manager is responsible for managing and overseeing a multi-regionally based Onsite Tech Support services team that can consist of Team Leads, Associates, Sr. Associates, interns, and consultants. The regions can consist of one office or multiple offices and be geographically dispersed.

The Manager establishes technical priorities, standards and procedures, understands enterprise processes and ensures adherence to policy. The manager must be driven to deliver technology solutions to improve the operational environment and provide comprehensive recommendations to senior management.

The manager will often meet with key agency stakeholders to recommend solutions and resolve critical situations. There will be active engagement in multiple projects across the enterprise and at local sites. The delivery and execution of the department’s objectives and goals are also key deliverables.

JOB FUNCTIONS

Issues Management and Resolution

Identify, document, analyze and respond to critical events
Manage crises requiring analysts from multiple teams to resolve
Serve as an escalation point for IT and business issues
Manage monitoring and resolution of AV issues for on-site equipment, such as boardroom AV equipment and meeting/event support

Resource and Performance Management

Responsible for hiring and terminations
Recommend promotions and organizational changes
Develop and track capacity planning for team
Responsible for coaching, mentoring and obtaining appropriate training
Identify training and development opportunities to strengthen and/or grow skill sets
Write performance evaluations and conduct reviews
Prepare regular analysis of key metrics to track team performance
Engage with third party vendors such as sourcing companies to fill positions

Project Management

Ensure team project deliverables are on time and within the established budget
Identify issues and raise concerns to the Project Management Office
Attend project meetings as necessary

Technical Consultation

Assist in developing long range strategy plans for technology and systems
Assist in determining impact of new solutions and implementation
Make recommendations to the business

Communications

Communicate the overall status for the team, including projects, issue and operational status to audiences that include business area staff and IT management
Effectively manage customer expectations
Assist in developing and writing policies and procedures
Develop and maintain close relationships with business contacts
Approval of change controls via Service Now ticketing system
Comfortable training small and large groups of people on new IT solutions

Continuous Improvement

Gather knowledge of technology changes through training, conferences, books, journals, case studies, and product evaluations
Identify areas of process improvement for the team, on projects, or for the business

Work Schedule

Must maintain a flexible schedule and be available to work non-standard business hours upon request or as needed
Must be available via cell phone for issue resolution and assistance after hours

Travel

Local travel between sites is required
Occasional travel to sites outside the local area may be required

PERFORMANCE STANDARDS & EXPECTATIONS

Education

Bachelor's Degree from an accredited university, preferably in Computer Science, Information Systems or equivalent program, or a proven track record of IT experience required.

Experience

Minimum 6 years of IT experience
Minimum 3 years IT management experience
Experience managing an IT operations team
Experience managing a portion of an IT budget
Experience implementing ITIL best practices
Experience managing projects that require interaction with business sponsors and key stakeholders

Job description only reflects management’s assignment of essential functions. Management reserves the right to assign or reassign duties and responsibilities to this job at any time. This job description in no way states or implies that these are the only duties to be performed by the employee(s) currently in this position. Employee(s) will be required to follow any other job related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

WHAT WE OFFER

Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.
Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do.
We Recognize Talent: We offer a variety of recognition programs for all levels of employees.
Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason.
Bonuses: Are available for employee and client referrals for current employees.
Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts.
Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

About SPS

SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings.

Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies.

At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.

Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.

To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse Applicant Tracking System to facilitate application management and recruiting workflows. Human recruiters and hiring managers review applications and exercise independent judgment throughout the hiring process.

SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.

To view our privacy policy, click on the link below: Data Privacy Statement

Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Apply on job-boards.greenhouse.io About employer

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Jobs in the United States