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Added 2 mins ago
IA
Irrigation Maintenance and Repair Field Manager
IRRIGATION AND LIGHTING MANAGMENT LLC
Charlotte, NC
- $60,000 to $75,000 USD / year
Irrigation and Lighting Management LLC is looking for a driven and organized Field Manager to join our growing team in Charlotte, NC. This is an exciting opportunity to lead impactful…
Added 2 mins ago
FE
Appeals Analyst
Federal Emergency Management Agency
Chicago, IL
- $118,984 to $154,682 USD / year
Researching and analyzing applicable statutes, regulations, and policies related to the Public Assistance program.
Added 2 mins ago
AF
AIR DEFENSE STANDARDS ANALYST
Air Force Elements NORAD
Peterson AFB, CO
- $109,246 to $142,022 USD / year
Performs Program Manager (PM) duties for the Operations Support Aviation Program (OSAP) and Civil Aviation Education and Training (CAE&T) programs.
Added 2 mins ago
AM
FLIGHT SIMULATOR TRAINING MANAGER
Air Mobility Command
Joint Base Lewis-McChord, WA
- $83,935 to $109,122 USD / year
The primary purpose of this position is: This position will serve as the primary Flight Simulator Training Manager and operator for all Air Support Operations Center (ASOC) and Joint…
Added 2 mins ago
OA
Supervisory Accountant
Other Agencies and Independent Organizations
Charleston, SC
- $125,776 to $163,514 USD / year
Maintains accounting processes, financial systems, interfaces, and internal controls to ensure regulatory compliance. Coordinates responses to OIG and independent auditor inquiries,…
Added 2 mins ago
VH
Management & Program Analyst
Veterans Health Administration
Washington, DC
- $121,785 to $158,322 USD / year
Position Description Title/PD#: Management & Program Analyst/ PD01276A
Added 2 mins ago
VH
Advanced Medical Support Assistant
Veterans Health Administration
Prescott, AZ · Cottonwood, AZ · Flagstaff, AZ · Lake Havasu City, AZ · Kingman, AZ · Anthem, AZ
- $50,428 to $65,556 USD / year
…outside agencies, community providers, and other VA Health Care Systems in their assigned…
Added 2 mins ago
UN
IT PROGRAM MANAGER (APPSW/SYSANALYSIS)
U.S. Northern Command
Peterson AFB, CO
- $109,246 to $142,022 USD / year
…experience at the next lower grade GS-12 (or equivalent in other pay systems) which includes application of information technology program management theories, principles, and practices to…
Added 2 mins ago
HA
AIRCRAFT MAINTENANCE MANAGER
Headquarters, Air Force Reserve Command
March AFB, CA
- $124,085 to $161,313 USD / year
…significant problems that arise. Delivers presentations on program status, accomplishments, problems, requirements for support, and promotion of program objectives to senior military…
Added 3 mins ago
Cybersecurity Engineer
Visa U.S.A. Inc.
Austin, TX
used by AI systems, agents and automation, and checks them against Internal AI Governance standards and Corporate IAM requirements.
Added 5 mins ago
OA
Human Resources Specialist (Employee Benefits)
Other Agencies and Independent Organizations
Washington, DC
- $70,623 to $111,087 USD / year
…regulatory compliance, and timely processing. | Evaluates retirement program procedures, identifies deficiencies and inconsistencies, and recommends corrective actions to improve program…
Added 5 mins ago
OO
Auditor (Regional Data Officer)
Office of Inspector General
Atlanta, GA · San Francisco, CA · Jacksonville, FL · Sacramento, CA · San Diego, CA · Miami, FL · Seattle, WA · Tallahassee, FL · Monterey Park, CA · Birmingham, AL · Raleigh, NC · Columbia, SC · Albany, NY · Trenton, NJ · New York, NY
- $125,776 to $197,200 USD / year
…teams' oversight activities, such as assessing and improving program effectiveness and evaluating complex management processes and systems and develops standard tools and reports that make…
Added 5 mins ago
HA
MEDICAL ADMINISTRATIVE ASSISTANT
Headquarters, Air Force Reserve Command
Keesler AFB, MS
- $50,460 to $65,599 USD / year
Provides direct support to the Aerospace Medicine Enterprise Manager for completion of all health standards and force health protection program management
Added 5 mins ago
OO
GLOBAL FORCE MANAGEMENT (GFM) ANALYST (AIR FORCE)
Organization of the Joint Chiefs of Staff
Naval Base, Norfolk, VA
- $90,838 to $118,092 USD / year
…inventory of the required force by accessing information technology systems, and reviews risk statements of the requestor and…
Added 5 mins ago
NP
Maintenance Mechanic Leader
National Park Service
Grand Lake, CO
- $35 to $41 USD / hour
…and installation of electrical, plumbing, HVAC, and utility systems using accepted trade practices, codes, plans, schematics, and technical…
Added 8 mins ago
VH
Health System Specialist
Veterans Health Administration
Fayetteville, NC
- $77,983 to $121,511 USD / year
This position reports to the Ambulatory Care Operations Director (ACOD) I Group Practice Manager (GPM). The primary purpose of the position is to provide assistance and support to the…
Added 8 mins ago
IR
Supervisory Management and Program Analyst
Internal Revenue Service
Atlanta, GA · Washington, DC · Ogden, UT · New Carrollton, MD · Town and Country, MO
- $106,437 to $158,322 USD / year
Evaluates workload, staffing, and resource utilization using available data systems and reporting tools. Provides recommendations to support workload balancing, staffing adjustments, and…
Added 8 mins ago
AA
Office Manager
Animal and Plant Health Inspection Service
West Lafayette, IN · Baton Rouge, LA · Cheyenne, WY · Phoenix, AZ · Sarasota, FL · Fort Collins, CO · Conyers, GA · Bay Minette, AL · Aurora, CO · White River Junction, VT · Wallingford, CT · Bloomington, MN · Reno, NV · North Charleston, SC · Portland, OR · Jefferson City, MO · Carlisle, PA · Murfreesboro, TN
- $45,409 to $69,565 USD / year
You will serve as the Office Manager in a State Plant Health Director's (SPHD) office, and is responsible for the coordination of the overall administrative, organizational, and management…
Added 8 mins ago
OS
Data Scientist
Occupational Safety and Health Administration
Washington, DC
- $143,913 to $187,093 USD / year
…not be used to determine who will be referred to the hiring manager for consideration. All candidates who have provided a complete application, and meet the minimum qualification…
Added 8 mins ago
VH
Medical Records Administrator (Assistant Chief (ACHIM))
Veterans Health Administration
Albuquerque, NM
- $90,479 to $117,625 USD / year
…maintenance of an effective, comprehensive, and integrated HIM Program at this Medical Center. This position assists the CHIM in the planning, directing, policy making, organizing and…
Added 8 mins ago
VH
Supervisory Inventory Management
Veterans Health Administration
Loma Linda, CA
- $87,061 to $113,185 USD / year
…in strategic planning, quality management of the equipment program, equipment replacement planning on a progressive basis, integrated with management budgetary plans and consistent with…
Added 8 mins ago
VH
CLINICAL LABORATORY SCIENTIST (LABORATORY INFORMATION MANAGER)
Veterans Health Administration
Loma Linda, CA
- $135,340 to $175,945 USD / year
…Coordinator, Education Coordinator, Laboratory Information Manager, Quality Manager, Laboratory Manager, Regional Technical Specialist, National Quality and Compliance Agent, Regional…
Added 11 mins ago
CF
Data Scientist
Centers for Disease Control and Prevention
Atlanta, GA
- $112,556 to $146,325 USD / year
Collaborate with Informatics and IT professionals to develop automated systems and tools to process, clean, and verify data integrity.
Added 11 mins ago
NS
LEAD LOGISTICS MANAGEMENT SPECIALIST
Naval Sea Systems Command
Keyport, WA
- $119,630 to $155,521 USD / year
…direction for work assigned to various Project Managers within the program office under PAE Undersea Program Manager oversight. | You will directly support the Project Manager to establish…
Added 11 mins ago
VH
Physical Therapist
Veterans Health Administration
Phoenix, AZ
- $108,386 to $140,905 USD / year
…after the announcement closes and refer applicants for hiring manager…

SPS North America

Lead Mailroom Associate

Chicago, IL, United States

$24 - $24 USD

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Job details

Pay: $24 - $24 USD
Working hours: 30 hours/week
Posting language: English
Posted: Nov 3, 2026

Original job description

Lead Mailroom Associate

📍 Chicago, Illinois, United States On-site

The Lead Mailroom Associate provides oversight of mail and shipping/receiving services, delivering operational functions in the following areas: processing of inbound/outbound mail, distributing/delivering of mail, shipping and receiving product and supplies to support onsite business service center in a timely manner. This position leads (with direction on supervisor) the client services onsite.

Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service.

Reports To: The Lead Mailroom Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership.

Duties and Responsibilities:

Provides 5-star customer service to all employees (in all forms of communication).
Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package.
Operates mail machines including the postage meter, photocopying machine, and mail folding and inserting machine.
Maintains records of receipt, mailing dates, and other required information.
Manages outgoing mail/package transactions.
Performs duties associated with shipping and receiving of materials.
Notifies employees upon receipt of inbound deliveries.
Distributes mail/packages to company personnel.
Acts as point of contact for company personnel on mail/package inquiries.
Submit work orders for certain requests.
Maintains the Business Service Center area in a neat and orderly fashion.
Monitors level of office supplies on the floor and replenishing and orders accordingly.
Proactively seeks out additional work during downtime.
Builds professional relationships with customers and other teams.
Maintains professionalism and composure when interacting with all employees.
Trains back-up and providing guidance on policies and procedures.
Determines what additional support is needed when handling sensitive inquiries.
Provides exceptional customer service to client.
Provides reception or concierge (front of office) or hospitality (back of office) coverage as needed.
Assigns tasks to team members.
Determines the completion timeline and monitor progress to keep the project on track and on schedule.
Communicates clear instructions to team members.
Creates and distribute reports to update the company on the team’s progress.
Works in conjunction of supervisor to determine day-to-day operational needs at site.

Competencies:

Strong verbal and written communication skills.
Excellent customer service skills.
PC skills MS Office Suite experience.
Ability to handle multiple tasks simultaneously.
Good organizational skills.
Working knowledge of MFD equipment.
Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions.
Possesses ability to work independently and capable of completing projects.
Ability to determine correct method and packing material as well as validate packing slips for accuracy of incoming and outgoing materials.

Qualifications and Education Requirements:

High School Diploma (or equivalent) required.
2+ years prior work experience preferred.
1+ year of lead experience preferred, or the equivalent of professional experiences.
Ability to work assigned work hours determined by manager.
Excellent organizational and time management skills.
Analytical abilities and aptitude in problem-solving.
Superb written and verbal communication skills.
Current knowledge or ability to learn computer-based systems required for functions of position.
Required to maintain an overall professional appearance and attitude.
Adhere to all policies and procedures required.

Physical Demands:

Approximately 50% of the time this position requires the below physical demands.
Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs.
Ability to walk, bend, kneel, stand, and/or sit for an extended period of time.
Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.).
Ability to communicate and discern information effectively with onsite staff using vision, hearing, and oral/written comprehension.
Ability to lift or move 40 lbs. or greater frequently.

Travel: None or Negligible

Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Compensation:

The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors.

Vacancy Status:

This posting is for an existing vacancy.

Pay Range

$24 - $24 USD

WHAT WE OFFER

Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.
Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do.
We Recognize Talent: We offer a variety of recognition programs for all levels of employees.
Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason.
Bonuses: Are available for employee and client referrals for current employees.
Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts.
Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

About SPS

SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings.

Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies.

At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.

Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.

To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse Applicant Tracking System to facilitate application management and recruiting workflows. Human recruiters and hiring managers review applications and exercise independent judgment throughout the hiring process.

SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.

To view our privacy policy, click on the link below: Data Privacy Statement

Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

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More about this job

Skills

Shipping and receiving
Leadership
Customer service
Communication skills
Microsoft Office
Organizational skills
Understand instructions
Work independently
Time management
Problem solving
Office equipment

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