Jobs in the United States

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Added 9 mins ago
Manager, Care Management - Humana Care Support
Humana
Columbia, SC
…improving quality of care, access to resources, member experience, associate engagement, and operational performance. The manager is expected to develop talent, reinforce accountability,…
Added 18 mins ago
Associate Technical Service Specialist (Cranial and Spinal Technologies)
Medtronic
Lafayette, CO
The Associate Technical Service Specialist provides in-house technical support for Medtronic’s Cranial and Spinal Technologies portfolio, serving as a key resource for customers and field…
Added 18 mins ago
Associate PACE Specialist - CST Medical Education
Medtronic
Lafayette, CO
…technologies help restore function, improve quality of life, and support better outcomes for patients around the…
Added 18 mins ago
Regional Office Manager
Centro De La Familia
Grand Junction, CO
Description Regional Office Manager Location: Multiple Head Start Centers (Travel Required) Position Type: Full-Time Are you passionate about ensuring high-quality services for children and…
Added 18 mins ago
AD
Marketing Product Manager, Laboratory Diagnostics
Antech Diagnostics
Loveland, CO
- $99,330 to $124,000 USD / year
Antech is seeking a highly driven Marketing Product Manager to focus on executing the short- and long-term vision for Laboratory Diagnostics. This role requires a blend of strategic…
Added 18 mins ago
Senior Marketing Product Manager, Laboratory Diagnostics
Antech Diagnostics
Loveland, CO
Antech is seeking a highly driven and experienced Sr. Marketing Product Manager to focus on executing the short- and long-term vision for Laboratory Diagnostics. This role requires a blend…
Added 18 mins ago
Architecture Concepts Associate Director
The Aerospace Corpor
Colorado Springs, CO
…Concepts Department, serving as the responsible day-to-day manager for Department staff working at diverse locations on disparate problems; conducting staff performance reviews and…
Added 19 mins ago
Agentic AI Engineer, Senior
Deloitte
Denver, CO
…design, flow mapping), prototyping, testing, training, defining support procedures. Your background in technology will provide the foundation to manage these streams but also understand the…
Added 32 mins ago
GH
Registered Nurse – RN
Genesis Healthcare
Charles Town, WV
- $40 to $43 USD / hour
Embody Excellence in direct patient care and customer service.
Added 32 mins ago
GH
Registered Nurse – RN
Genesis Healthcare
Huntington, WV
- $37 to $39 USD / hour
Embody Excellence in direct patient care and customer service.
Added 35 mins ago
P
Industrial Quality Assurance Assistant Regional Manager
PrideStaff
Riverside, CA
- $22 to $27 USD / hour
Assistant Regional Manager supports the Western Regional Manager in overseeing inspection, testing, and office operations within the Western Region (e.g., California and other assigned…
Added 40 mins ago
BV
Sample Management Coordinator I
Bureau Vertias North America
IN
- $20 to $22 USD / hour
The Sample Management Coordinator I is responsible for customer order support, such as weighing, solubilizing, and plating compounds that may be highly potent and controlled substances,…
Added 41 mins ago
BM
Senior Operator Production
Bristol Myers Squibb
Indianapolis, IN
- $31.07 to $37.64 USD / hour
· Support and execute validation activities for clinical and commercial manufacturing.
Added 41 mins ago
Supervisor, Transportation (Commercial Drivers License) - SYGMA - US
Sysco
INDIANAPOLIS, IN
This position provides support to the transportation manager/director in supervising the activities related to delivery and backhauls. This includes, training and supervising transportation…
Added 41 mins ago
BM
Operator - Isotope Production
Bristol Myers Squibb
Indianapolis, IN
- $31.07 to $37.64 USD / hour
Support the investigation of quality events, including the implementation of corrective actions.
Added 53 mins ago
Senior Category Manager, Biotech/Pharma - Early Research & Development, Sourcing
Intermedia Group, Inc.
San Rafael, CA
The Early Research & Development Senior Category Manager is an individual contributor role. This role reports to the Associate Director of R&D Services, in Global Sourcing and Procurement.…
Added 56 mins ago
Patient Access Rep - PRN - CGH
Ochsner Health
Butler, AL
Preferred - Certification in Healthcare Access Manager (CHAM), Certification in Healthcare Access Associate (CHAA), Certification as a Medical Assistant (or other medical specialty-based…
Added 56 mins ago
Grandbridge Loan Administration Analyst / Associate
Truist
Birmingham, AL
…general enforcement of loan documents on behalf of the lender. Support the functions of Document Administration, New Loan Set-up, Tax and Insurance Administration and Customer…
Added 1 hour ago
PG
Associate Director, Audience Data & Platforms
Publicis Groupe Holdings B.V
Chicago, IL
- $112,290 to $161,280 USD / year
Accountable for manager and associate level deliverables
Added 1 hour ago
Program Coordinator
Roush Enterprises
Livonia, MI
…the transportation industry, Roush also provides significant support to the aerospace, defense and theme park industries. With over 2,400 employees in facilities throughout the United…
Added 1 hour ago
HH
RN Quality Coordinator
HCA Healthcare
Caldwell, ID
- $79,872 to $119,808 USD / year
…–whether through open, collaborative relationships with your direct manager or more formal opportunities through hospital councils and national nursing initiatives. You'll help shape…
Added 1 hour ago
Sr. Clinical Sales Specialist, Sports Medicine (Boise, ID) – Johnson & Johnson MedTech
J&J Family of Companies
Boise, ID
Advance DPS sales by serving as sole Company representative to provide direct customer support by attending surgeries and assuring that the proper equipment is available and functioning.
Added 2 hours ago
Manager, Cloud Security Engineering
Jobgether
Remote, United States
…all applications and next steps. Our partner is looking for a Manager, Cloud Security Engineering based in the United…
Added 2 hours ago
Corporate Project Manager, Quality and Professional Governance
Jobgether
Remote, United States
…next steps. Our partner is looking for a Corporate Project Manager, Quality and Professional Governance based in the United…
Added 2 hours ago
Associate Director Aftermarket Materials Manager 787 (Onsite)
RTX
United States
Develop and execute material support plans for managed retrofit programs, including rotable asset acceleration and procurement of direct/indirect aftermarket materials aligned with customer…

Spring Leaf Solutions

Office Manager

Washington, DC, United States

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Job details

Experience: At least 2 years of administrative, receptionist, customer service, or medical office experience
Posting language: English
Posted: Oct 30, 2026

Original job description

The Office Manager/Receptionist manages daily front-desk and administrative operations for the outpatient behavioral health clinic. This role primarily supports cases after intake is completed and while the case is active by coordinating scheduling and registration support, ongoing insurance maintenance and authorization, office systems, workflow coordination, and escalation of barriers affecting access, service quality, or compliance. The Office Manager/Receptionist also supports accurate records, front-end billing tasks, a clean and welcoming environment, confidentiality, and a positive experience for patients, families, staff, and visitors. Essential Duties and Responsibilities

Manage daily front-desk and administrative operations for active cases after intake, including phone coverage, reception, scheduling, registration support, records, and office coordination.
Greet patients, visitors, vendors, and callers professionally and courteously.
Answer, screen, and route calls; take accurate messages and direct inquiries appropriately.
Schedule, confirm, reschedule, and cancel appointments according to clinic procedures.
Update patient demographic and contact information in the electronic health record or practice management system.
Provide routine information about office hours, location, forms, and administrative procedures.
Collect copayments or other payments, issue receipts, and follow cash-handling procedures, as applicable.
Maintain ongoing insurance verification, authorization tracking, and related administrative workflows for active cases; escalate barriers affecting access, service quality, or compliance.
Prepare, scan, file, route, and maintain documents, forms, logs, and records in accordance with clinic procedures and confidentiality standards.
Support compliance with HIPAA, privacy, documentation, and administrative requirements.
Coordinate communication among clinicians, patients, administrative staff, and outside parties.
Monitor office supplies, place orders, coordinate vendors, and report facility or equipment issues.
Keep the reception area and office clean, organized, safe, and welcoming.
Track routine administrative issues, scheduling patterns, and office needs; report concerns and recommendations to the Clinical Director.
Support audits, inspections, and quality improvement activities related to administrative operations.
Respond to patient concerns professionally and help resolve routine administrative issues.
Perform other administrative and operational duties as assigned.

Qualifications

High school diploma or equivalent required; associate’s or bachelor’s degree or related coursework preferred.
At least 2 years of administrative, receptionist, customer service, or medical office experience preferred; healthcare or behavioral health experience strongly preferred.
Knowledge of outpatient clinic workflows, scheduling, registration, check-in/check-out, and front-desk customer service.
Familiarity with HIPAA, confidentiality, and healthcare administrative standards.
Experience with electronic health records, scheduling or practice management systems, multi- line phones, Microsoft Office, and standard office technology.
Experience with insurance verification, authorization tracking, payment collection, or front-end revenue cycle tasks preferred.
Bilingual skills preferred based on clinic needs.

Knowledge, Skills, and Abilities

Excellent customer service, interpersonal, telephone, and written communication skills.
Strong organization, attention to detail, and accuracy in data entry and recordkeeping.
Ability to manage multiple priorities in a fast-paced clinical environment.
Professional judgment, discretion, and respect for confidential information.
Sound problem-solving skills and ability to escalate non-routine issues appropriately.
Ability to work collaboratively with clinical and administrative staff.
Commitment to culturally responsive, respectful, patient-centered service.

Work Environment and Physical Requirements This position works primarily in an outpatient clinic environment and routinely uses standard office equipment. The role may require prolonged periods of sitting, standing, walking, talking, hearing, and working at a computer. Occasional lifting of office supplies or files may be required. This job description is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, or qualifications. Duties may be changed or assigned at any time based on organizational needs. We are an equal opportunity employer and value a diverse, inclusive, and respectful workplace.

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