Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added just now
Manager Information Security
DXC Technology
Washington, DC
Build automation workflows and integrations across scanners, cloud control planes, CI/CD pipelines, ticketing systems such as Azure DevOps, and SIEM and SOAR platforms.
Added just now
Manager Information Security
DXC Technology
Washington, DC
Build automation workflows and integrations across scanners, cloud control planes, CI/CD pipelines, ticketing systems such as Azure DevOps, and SIEM and SOAR platforms.
Added just now
EG
Automated Test Engineer
Eliassen Group
Washington, DC
- $40 to $50 USD / hour
Our client seeks an Automated Test Engineer to support Hivemind by monitoring and maintaining large volumes of automated tests, troubleshooting failures, and driving bug resolution across…
Added 2 mins ago
O
SQL Data Engineer
OpenDataJobs
Washington, DC
- $120,000 to $140,000 USD / year
…all Exceptional CPARS ratings, SEC Chair’s Awards, the SEC Vision Award, and recognition from FDA…
Added 2 mins ago
O
Senior SQL Data Engineer
OpenDataJobs
Washington, DC
- $150,000 to $170,000 USD / year
…all Exceptional CPARS ratings, SEC Chair’s Awards, the SEC Vision Award, and recognition from FDA…
Added 2 mins ago
O
CI/CD and Infrastructure Engineer
OpenDataJobs
Washington, DC
- $120,000 to $140,000 USD / year
…all Exceptional CPARS ratings, SEC Chair’s Awards, the SEC Vision Award, and recognition from FDA…
Added 2 mins ago
O
Associate DevSecOps Engineer (Python, CI/CD)
OpenDataJobs
Washington, DC
- $80,000 to $95,000 USD / year
…all Exceptional CPARS ratings, SEC Chair’s Awards, the SEC Vision Award, and recognition from FDA…
Added 3 mins ago
Staff Engineer - Turbine Airfoil Design
General Electric Company
United States
This Staff Engineer role is for Turbine Airfoil design in support of a Military NPI program within Edison Works. The position reports to an Engineering manager in Evendale, OH with…
Added 3 mins ago
Advanced Lead Engineer - Turbine Airfoil Design
General Electric Company
United States
This Advanced Lead Engineer role is for Turbine Airfoil design in support of a Military NPI program within Edison Works. The position reports to an Engineering manager in Evendale, OH with…
Added 3 mins ago
Staff Engineer - Turbine Rotor Design
General Electric Company
United States
This Staff Engineer role is for Turbine Rotor design in support of a Military NPI program within Edison Works. The position reports to an Engineering manager in Evendale, OH with…
Added 5 mins ago
Marine Mechanic I - Yakutat
Allen Marine Inc
Yakutat, AK
…and gas engines, generators, marine jets, standard propulsion systems, outboard systems, and related electronics systems on vessels ranging from 19-200+ feet. Marine Mechanic I effectively…
Added 5 mins ago
Marine Mechanic I - Ketchikan
Allen Marine Inc
Ketchikan, AK
…and gas engines, generators, marine jets, standard propulsion systems, outboard systems, and related electronics systems on vessels ranging from 19-200+ feet. Marine Mechanic I effectively…
Added 5 mins ago
Sr. Field Service Engineer (Los Angeles/Orange County)
Illumina, Inc.
Remote, United States
Must have good technical writing abilities · Candidate must live in Los Angeles or Orange County
Added 7 mins ago
S
Customer Success Engineer
Sprig
San Francisco, CA
- $120,000 to $135,000 USD / year
As a Customer Success Engineer at Sprig, you will help customers successfully deploy, integrate, troubleshoot, and scale Sprig across their organizations. You’ll partner directly with…
Added 23 mins ago
Chief Building Engineer | New Luxury Condominium Opening
WRMC, Inc.
Austin, TX
We’re seeking an experienced, hands-on Chief Engineer to lead the technical opening, turnover, and ongoing operation of a new luxury residential building. This is an opportunity to build…
Added 25 mins ago
Senior Java Engineer
Wowza Media Systems
Remote, United States
We’re hiring a senior Java engineer to work on the core of Wowza Streaming Engine - a large, performance-critical Java media server that delivers live and on-demand video for customers in…
Added 27 mins ago
Software Engineer Sys 5
Lam Research
Tualatin
‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time
Added 31 mins ago
Manufacturing & Capital Engineer 2
ARA Brand
Madison, AL
Seeking a Manufacturing & Capital Engineer 2 to support, build, optimize, and sustain the production capability and operational mindset within the Prototype, Manufacturing and Integration…
Added 35 mins ago
Staff Automation Engineer
Dexcom
Remote, United States
You are an expert in Cognex vision systems, including In-Sight, VisionPro, and DataMan technologies.
Added 37 mins ago
Staff EMC Engineer, High Voltage
Rivian
Irvine, CA
Added 37 mins ago
Senior Software Engineer, AV Frameworks
General Motors LLC
Sunnyvale, CA · Seattle, WA
…(IPC), middleware, and developer experience that make complex systems reliable, observable, and fast. As a Senior Software Engineer, you will design and deliver the core communication and…
Added 37 mins ago
Manufacturing Engineer I
ManpowerGroup
Chetek, WI
Our client is seeking a Manufacturing Engineer I to join their team in the Quick Coupling Division, supporting the design, implementation, and continuous improvement of manufacturing…
Added 38 mins ago
NPI Manufacturing Engineer
Stored Energy Systems
Longmont, CO
Stored Energy Systems (SENS) is developing exciting new products, expanding our manufacturing capabilities, and introducing new technologies to support our continued growth. We're looking…
Added 38 mins ago
Manufacturing Engineer II
ManpowerGroup
Chetek, WI
Our client is seeking a Manufacturing Engineer II to join their team in the Quick Coupling division. As someone who enjoys turning ideas into reliable, high-quality production, you’ll help…
Added 38 mins ago
Developmental Test Engineer
Zone 5 Technologies
San Luis Obispo, CA
…developmental testing. We are seeking a Developmental Test Engineer to plan and execute ground-based developmental tests that mature our designs, identify design deficiencies early, and…

Sprig

Customer Success Engineer

San Francisco, CA, United States

$120,000 to $135,000 USD / year

Apply on jobs.ashbyhq.com About employer

Applications open in a new tab.

Job details

Pay: $120,000 to $135,000 USD / year
Experience: 2-4+ years of experience as customer support engineer
Posting language: English
Posted: Nov 12, 2026

Original job description

ABOUT SPRIG

Sprig is the customer survey platform, rebuilt around AI agents.

For two decades, teams have relied on Qualtrics, Medallia, and SurveyMonkey to understand their customers. These platforms were built for a slower era, with manual setup, fragmented workflows, and insights that arrive too late to shape decisions. The gap between how fast products move and how fast research can keep up has never been wider.

We're building something different. With Sprig, AI agents design studies, adapt surveys in real time, and turn responses into clear, actionable insight. Teams move from question to evidence in hours instead of weeks, without sacrificing rigor. Product teams no longer guess. They know.

Our mission is to make deep customer understanding effortless and always on, so the best teams in the world can build products their customers love.

Companies like Microsoft, DoorDash, Notion, Figma, Coinbase, and TripAdvisor use Sprig to stay close to their users. Backed by $85M from Andreessen Horowitz, Accel, and First Round Capital, we're growing quickly across the world's leading product organizations.

The category is being rebuilt, with AI at the core. If you're excited by hard problems and the chance to define how modern teams understand their customers, we'd love to meet you.

ABOUT THE ROLE

As a Customer Success Engineer at Sprig, you will help customers successfully deploy, integrate, troubleshoot, and scale Sprig across their organizations. You’ll partner directly with product teams, researchers, and technical stakeholders to solve complex challenges and ensure customers maximize the value of our platform.

This role sits at the intersection of Customer Success and Solutions Engineering. You’ll serve as a trusted technical advisor to customers, own complex technical engagements, and act as a strong internal advocate for customer needs and product improvements.

This is an ideal role for someone who enjoys technical problem solving, customer interaction, and cross-functional collaboration, and who is comfortable independently navigating complex customer environments in a fast-moving environment.

This is a hybrid role based in our San Francisco office 4x per week.

Your Impact

Diagnose and troubleshoot integration issues, conduct technical demos, and align with business and product goals.
Partner directly with customers to troubleshoot technical issues related to integrations, SDK implementations, APIs, survey deployments, and platform configuration
Lead technical onboarding and implementation for a portfolio of mid-market customers, driving fast time-to-value so teams can roll out Sprig across their workflows
Act as liaison with our product & engineering teams on escalations. Detailed discovery to allow product teams to efficiently address any issues.
Collaborate closely with Product and Engineering teams to identify common customer requests, test workarounds and new feature releases, and improve technical documentation to ensure customer success
Partner closely with Sales and Customer Success teams to support technical evaluations, renewals, expansions, and customer growth opportunities

Your Strengths

2-4+ years of experience as customer support engineer
Strong troubleshooting and problem-solving skills with a genuine curiosity for understanding how systems work and the ability to independently navigate ambiguous technical problems
Problem solver mindset - Hunger for understanding why something is happening and enjoy digging into the source code to troubleshoot issues
Ability to communicate complex technical concepts clearly and confidently to both technical and non-technical audiences
Highly collaborative and energized by working cross-functionally with Sales, Product, Engineering, and Customer Success teams
Experience supporting mid-market customers at a SaaS company is preferred

BENEFITS & PERKS

Competitive Salary
Competitive Employee Equity
401K Program
Medical, Dental, and Vision Benefits
FSA/HSA Benefit
$175/month Commuter Benefit
Additional Wellbeing Benefits
Flexible Paid Time Off
Paid Parental Leave
Professional Development Stipend
Lunch and dinner provided daily
Company Sponsored Social Events

At Sprig, we pride ourselves on being a people-first company, where your contributions truly matter and are valued. We were recently awarded by Fortune as top 50 best places to work in the US, and top 50 Places to Work in the Bay Area by Built In. Come join our mission of building products users love and have a real impact on Sprig’s future.

OUR COMMITMENT TO DIVERSITY AND INCLUSION

We prioritize diversity within our team and value different perspectives, educational backgrounds, and life experiences. We encourage people from underrepresented backgrounds to apply.

EMPLOYEE PAY DISCLOSURE

The base salary range for this full-time position is $120,000 - $135,000 + Equity + Benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all locations (San Francisco, CA; New York, NY). Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in postings reflect the base salary only, and do not include equity or benefits.

Sprig Technologies Inc. requires that candidates on F-1 student visas have at least two years of remaining Optional Practical Training (OPT) at the time of hire.

***Please beware of scammers who are posing as Sprig and Sprig team members. Our recruiters use @sprig.com http://sprig.com email addresses exclusively. We do not conduct interviews via text or instant message, and we do not ask candidates to purchase equipment through us or solicit money from you. If you have been contacted by someone claiming to be from a different domain about a job offer, please report it as potential job fraud to law enforcement and contact us here.***

Apply on jobs.ashbyhq.com About employer

Report this job

Work requirements

Jobs in the United States