Jobs in the United States

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Added 16 mins ago
K
Senior Product Marketing Manager - Enterprise & Mid-Market
Kit
Remote, United States
- $166,000 USD / year
…migration, and make sure it fits Kit's broader story. Build the core deal toolkit: first-call and demo narrative, discovery guide, pitch deck, business case template, security and…
Added 16 mins ago
K
Senior Product Marketing Manager - Upmarket
Kit
Remote, United States
- $166,000 USD / year
…migration, and make sure it fits Kit's broader story. Build the core deal toolkit: first-call and demo narrative, discovery guide, pitch deck, business case template, security and…
Added 16 mins ago
K
Senior Product Marketing Manager - Scaling Creators
Kit
Remote, United States
- $166,000 USD / year
…migration, and make sure it fits Kit's broader story. Build the core deal toolkit: first-call and demo narrative, discovery guide, pitch deck, business case template, security and…
Added 31 mins ago
.NET Core Developer (Mid Level) - Contract (Raleigh, NC - Onsite)
Mfinite Consulting
Raleigh · Raleigh, NC
Mfinite Consulting is hiring a mid-level .NET Core Developer for an on-site contract with the North Carolina Department of Health and Human Services, Division of Public Health. You'll build…
Added 36 mins ago
Associate Director, Process Technology
CSL Behring
Kankakee, IL
…production throughput demands. This role manages a small to mid-sized team which may consist of both experienced professionals and managers. S(he) works closely with the Process Technology…
Added 1 hour ago
Senior Counsel, Commercial Transactions
Hub International
Washington, DC
· Engage in and drive projects and initiatives in AI at the departmental and at the corporate enterprise level.
Added 1 hour ago
S
Customer Success Engineer
Sprig
San Francisco, CA
- $120,000 to $135,000 USD / year
The category is being rebuilt, with AI at the core. If you're excited by hard problems and the chance to define how modern teams understand their customers, we'd love to meet you.
Added 1 hour ago
Underwriting Regional Leader - West
At-Bay
Remote, United States
…insurance claims in the past five years coming from small and mid-size businesses with revenue under $2B, providing an integrated solution to help manage risk is more critical than…
Added 1 hour ago
Healthcare Engineer
Veterans Affairs, Veterans Health Administration
Tomah, WI
Selective Service Registration is required for males born after 12/31/1959
Added 1 hour ago
SkillBridge Internship Opportunity - Seeking Enlisted-Active Military Applicants - Engineering Technician – 4
Northrop Grumman
Chandler
…company performing an individual internship in an entry to mid-level career type role. The service member will be on the job training supporting a work schedule equivalent to 40hrs per…
Added 1 hour ago
SkillBridge Internship Program is seeking our exceptional enlisted-military talent to join us as a Systems Engineer - 2
Northrop Grumman
Huntsville
…company performing an individual internship in an entry to mid-level career type role. The service member will be on the job training supporting a work schedule equivalent to 40hrs per…
Added 1 hour ago
(SkillBridge) Business Development Manager 3 (Top Secret clearance)
Northrop Grumman
Linthicum Heights
…with their host company, gaining experience in an entry to mid-level career path. The service member will be on the job training supporting a work schedule equivalent to 40hrs per week.…
Added 1 hour ago
DOD SkillBridge - Principal Logistics Management Analyst
Northrop Grumman
Oklahoma City
…company performing an individual internship in an entry to mid-level career type role. The service member will be on the job training supporting a work schedule equivalent to 40hrs per…
Added 2 hours ago
Information Systems Security Officer (ISSO) - Mid
Peraton
Winchester, VA
Peraton is seeking a Mid-Level ISSO to serve as ISSO for assigned systems. The Mid ISSO applies expertise across multiple complex security assignments, independently executing core ATO…
Added 2 hours ago
Information Systems Security Officer (ISSO) - Mid
Peraton
Washington, DC
Peraton is seeking a Mid-Level ISSO to serve as ISSO for assigned systems in the NCR. The Mid ISSO applies expertise across multiple complex security assignments, independently executing…
Added 2 hours ago
Claims Adjuster - Workers Compensation | Jurisdiction: MI, TX, IN, IL, OH | Licensing: Required - Remote
Sedgwick
Jefferson City, MO
PRIMARY PURPOSE OF THE ROLE: To analyze mid- and higher-level workers compensation claims to determine benefits due; to ensure ongoing adjudication of claims within company standards and…
Added 2 hours ago
Business Development Representative (New York, NY)
Box
NY
No prior experience is required, but you must have the ambition and desire to grow and advance in a sales career · Boxers are expected to work from their assigned office a minimum of 3 days per week
Added 3 hours ago
Managerial Consultant III
Kaiser Permanente
Pleasanton, CA
…formal presentations and providing reports to various senior level…
Added 3 hours ago
Technical Program Manager III, Software Engineering, Payments
Google
Mountain View, CA
Experience in driving large leadership-level meetings or business reviews, drafting presentations and leading discussions in a large group setting.
Added 3 hours ago
Technical Program Manager III, Technical Infrastructure, Cloud Systems
Google
Sunnyvale, CA
Our team leads technical program management for the core compute and capacity orchestration infrastructure powering Search, YouTube, Google Cloud, and Gemini spanning cluster scheduling,…
Added 4 hours ago
Associate Director of Agentic AI and Automation Strategy and Enablement
Vanderbilt University Medical Center
Nashville, TN
…tradition of providing world-class care to the people of the Mid-South, living out our mission of moving medicine forward through preeminent programs in patient care, education and…
Added 4 hours ago
(SkillBridge) Business Development Manager 3 (Top Secret clearance)
CORP-Corporate Office
United States
…with their host company, gaining experience in an entry to mid-level career path. The service member will be on the job training supporting a work schedule equivalent to 40hrs per week.…
Added 4 hours ago
SkillBridge Internship Program is seeking our exceptional enlisted-military talent to join us as a Systems Engineer - 2
SP - Launch Vehicles
United States
…company performing an individual internship in an entry to mid-level career type role. The service member will be on the job training supporting a work schedule equivalent to 40hrs per…
Added 4 hours ago
WH
Part Time Behavioral Health RN-WES Care
WES Health System
Philadelphia, PA
- $46 to $49 USD / hour
- Part-time
Current Commonwealth of Pennsylvania Registered Nurse licensure and CPR Certification required
Added 4 hours ago
WH
Full-Time Behavioral Health Technician-WES Care
WES Health System
Philadelphia, PA
- $21 to $23 USD / hour
- Full-time
Must have 3-5 years’ experience providing care to older adults · Current CPR certification required

Sprig

Customer Success Engineer

San Francisco, CA, United States

$120,000 to $135,000 USD / year

Apply on jobs.ashbyhq.com About employer

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Job details

Pay: $120,000 to $135,000 USD / year
Experience: 2-4+ years of experience as customer support engineer
Posting language: English
Posted: Nov 12, 2026

Original job description

ABOUT SPRIG

Sprig is the customer survey platform, rebuilt around AI agents.

For two decades, teams have relied on Qualtrics, Medallia, and SurveyMonkey to understand their customers. These platforms were built for a slower era, with manual setup, fragmented workflows, and insights that arrive too late to shape decisions. The gap between how fast products move and how fast research can keep up has never been wider.

We're building something different. With Sprig, AI agents design studies, adapt surveys in real time, and turn responses into clear, actionable insight. Teams move from question to evidence in hours instead of weeks, without sacrificing rigor. Product teams no longer guess. They know.

Our mission is to make deep customer understanding effortless and always on, so the best teams in the world can build products their customers love.

Companies like Microsoft, DoorDash, Notion, Figma, Coinbase, and TripAdvisor use Sprig to stay close to their users. Backed by $85M from Andreessen Horowitz, Accel, and First Round Capital, we're growing quickly across the world's leading product organizations.

The category is being rebuilt, with AI at the core. If you're excited by hard problems and the chance to define how modern teams understand their customers, we'd love to meet you.

ABOUT THE ROLE

As a Customer Success Engineer at Sprig, you will help customers successfully deploy, integrate, troubleshoot, and scale Sprig across their organizations. You’ll partner directly with product teams, researchers, and technical stakeholders to solve complex challenges and ensure customers maximize the value of our platform.

This role sits at the intersection of Customer Success and Solutions Engineering. You’ll serve as a trusted technical advisor to customers, own complex technical engagements, and act as a strong internal advocate for customer needs and product improvements.

This is an ideal role for someone who enjoys technical problem solving, customer interaction, and cross-functional collaboration, and who is comfortable independently navigating complex customer environments in a fast-moving environment.

This is a hybrid role based in our San Francisco office 4x per week.

Your Impact

Diagnose and troubleshoot integration issues, conduct technical demos, and align with business and product goals.
Partner directly with customers to troubleshoot technical issues related to integrations, SDK implementations, APIs, survey deployments, and platform configuration
Lead technical onboarding and implementation for a portfolio of mid-market customers, driving fast time-to-value so teams can roll out Sprig across their workflows
Act as liaison with our product & engineering teams on escalations. Detailed discovery to allow product teams to efficiently address any issues.
Collaborate closely with Product and Engineering teams to identify common customer requests, test workarounds and new feature releases, and improve technical documentation to ensure customer success
Partner closely with Sales and Customer Success teams to support technical evaluations, renewals, expansions, and customer growth opportunities

Your Strengths

2-4+ years of experience as customer support engineer
Strong troubleshooting and problem-solving skills with a genuine curiosity for understanding how systems work and the ability to independently navigate ambiguous technical problems
Problem solver mindset - Hunger for understanding why something is happening and enjoy digging into the source code to troubleshoot issues
Ability to communicate complex technical concepts clearly and confidently to both technical and non-technical audiences
Highly collaborative and energized by working cross-functionally with Sales, Product, Engineering, and Customer Success teams
Experience supporting mid-market customers at a SaaS company is preferred

BENEFITS & PERKS

Competitive Salary
Competitive Employee Equity
401K Program
Medical, Dental, and Vision Benefits
FSA/HSA Benefit
$175/month Commuter Benefit
Additional Wellbeing Benefits
Flexible Paid Time Off
Paid Parental Leave
Professional Development Stipend
Lunch and dinner provided daily
Company Sponsored Social Events

At Sprig, we pride ourselves on being a people-first company, where your contributions truly matter and are valued. We were recently awarded by Fortune as top 50 best places to work in the US, and top 50 Places to Work in the Bay Area by Built In. Come join our mission of building products users love and have a real impact on Sprig’s future.

OUR COMMITMENT TO DIVERSITY AND INCLUSION

We prioritize diversity within our team and value different perspectives, educational backgrounds, and life experiences. We encourage people from underrepresented backgrounds to apply.

EMPLOYEE PAY DISCLOSURE

The base salary range for this full-time position is $120,000 - $135,000 + Equity + Benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all locations (San Francisco, CA; New York, NY). Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in postings reflect the base salary only, and do not include equity or benefits.

Sprig Technologies Inc. requires that candidates on F-1 student visas have at least two years of remaining Optional Practical Training (OPT) at the time of hire.

***Please beware of scammers who are posing as Sprig and Sprig team members. Our recruiters use @sprig.com http://sprig.com email addresses exclusively. We do not conduct interviews via text or instant message, and we do not ask candidates to purchase equipment through us or solicit money from you. If you have been contacted by someone claiming to be from a different domain about a job offer, please report it as potential job fraud to law enforcement and contact us here.***

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Jobs in the United States