Jobs in the United States

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Added 1 min ago
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SQL Data Engineer
OpenDataJobs
Washington, DC
- $120,000 to $140,000 USD / year
4+ years of data engineering, database development, database engineering, software development, or comparable practical experience
Added 1 min ago
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Senior SQL Data Engineer
OpenDataJobs
Washington, DC
- $150,000 to $170,000 USD / year
7+ years of hands-on data engineering, database development, database engineering, software development, or comparable practical experience in support of enterprise applications
Added 1 min ago
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CI/CD and Infrastructure Engineer
OpenDataJobs
Washington, DC
- $120,000 to $140,000 USD / year
Experience generating code, reviewing it, and validating it with AI-assisted development tools, for example GitHub Copilot
Added 1 min ago
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Associate DevSecOps Engineer (Python, CI/CD)
OpenDataJobs
Washington, DC
- $80,000 to $95,000 USD / year
1+ years of experience in software development, platform engineering, or operations engineering
Added 2 mins ago
Staff Engineer - Turbine Airfoil Design
General Electric Company
United States
This Staff Engineer role is for Turbine Airfoil design in support of a Military NPI program within Edison Works. The position reports to an Engineering manager in Evendale, OH with…
Added 2 mins ago
Advanced Lead Engineer - Turbine Airfoil Design
General Electric Company
United States
This Advanced Lead Engineer role is for Turbine Airfoil design in support of a Military NPI program within Edison Works. The position reports to an Engineering manager in Evendale, OH with…
Added 2 mins ago
Staff Engineer - Turbine Rotor Design
General Electric Company
United States
This Staff Engineer role is for Turbine Rotor design in support of a Military NPI program within Edison Works. The position reports to an Engineering manager in Evendale, OH with…
Added 2 mins ago
GE9X HPT Metal Airfoils - Lead Engineer
General Electric Company
United States
Added 3 mins ago
Electrical Engineering Manager
HTP Solutions
Cincinnati, OH
…developing the Electrical Engineering staff that supports product development and production support. The manager will be responsible for leading and overseeing engineers during…
Added 5 mins ago
Sr. Field Service Engineer (Los Angeles/Orange County)
Illumina, Inc.
Remote, United States
Must have good technical writing abilities · Candidate must live in Los Angeles or Orange County
Added 6 mins ago
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Bridge Project Manager | Richmond, VA | $65–$90/hour
Purple Cow Recruiting
Richmond
- $65 to $90 USD / hour
Lead client communication, proposals, multidisciplinary coordination and staff development.
Added 6 mins ago
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Customer Success Engineer
Sprig
San Francisco, CA
- $120,000 to $135,000 USD / year
As a Customer Success Engineer at Sprig, you will help customers successfully deploy, integrate, troubleshoot, and scale Sprig across their organizations. You’ll partner directly with…
Added 11 mins ago
Automation Engineer Manager
Manpower Engineering
Boulder, CO
Oversee the design, development, testing, and deployment of automation systems, ensuring reliability, maintainability, and alignment with engineering standards.
Added 13 mins ago
Senior Staff Hardware Integration Engineer
San Diego Stealth Startup
San Diego, CA
We are seeking a Senior Staff Hardware Integration Engineer to lead the integration and development of complex prototype and production systems. You will work closely with chemists, systems…
Added 15 mins ago
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Technical Solution Engineer
Kentro
McLean, VA
- $145,000 to $165,000 USD / year
Kentro is hiring for a Technical Solution Engineer to support Solution Services of the CTO office in the full solution lifecycle by partnering with Business Development, customers, and…
Added 15 mins ago
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Customer Service Engineer (VA ESOM)
Kentro
Albany, NY
- $28 to $32 USD / hour
Must have experience conducting routine system administration tasks and logging data in system admin logs
Added 20 mins ago
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Sr. Transportation Highway/Roadway Engineer - 8+ Years of Experience
AECOM
Ontario, CA
- $130,000 to $240,000 USD / year
We will encourage you to grow and develop your career with us through our technical and professional development programs and diverse career opportunities. We believe in leadership at all…
Added 22 mins ago
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Drainage Engineer
CRC ENTERPRISES INC
Santa Clarita, CA
- $30 to $45 USD / hour
CRC Enterprises Inc is seeking a experienced Drainage Engineer to join our team in Santa Clarita, CA. In this role, you will be designing projects from the planning phase to final design,…
Added 23 mins ago
Chief Building Engineer | New Luxury Condominium Opening
WRMC, Inc.
Austin, TX
The Chief Engineer will work closely with the General Manager, development and construction teams, vendors, consultants, residents, and association leadership. This role combines strong…
Added 24 mins ago
Senior Java Engineer
Wowza Media Systems
Remote, United States
We’re hiring a senior Java engineer to work on the core of Wowza Streaming Engine - a large, performance-critical Java media server that delivers live and on-demand video for customers in…
Added 26 mins ago
Product Engineer - Japanese/Mandarin and English Bilingual
ONEPOWER Consulting
Morrow · Morrow, GA
The Product Engineer facilitates the development and modification of plumbing products from conceptual design through the product life cycle. The Product Engineer monitors vendors and…
Added 27 mins ago
Software Engineer Sys 5
Lam Research
Tualatin
‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time
Added 27 mins ago
Mechanical Engineer 2
Lam Research
Fremont
‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time
Added 28 mins ago
Software Engineer I, Data Platforms
Abnormal
Remote, United States
We’re looking for a Software Engineer I who is eager to learn and ready to take on meaningful technical challenges. You’ll work alongside experienced engineers, contribute to ambitious…
Added 28 mins ago
IT, AI Engineer
Castle Biosciences
Scottsdale, AZ
Typically, Monday through Friday in office 8-hour workday, exempt position, working from the Scottsdale, AZ office location

Sprig

Customer Success Engineer

San Francisco, CA, United States

$120,000 to $135,000 USD / year

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Job details

Pay: $120,000 to $135,000 USD / year
Experience: 2-4+ years of experience as customer support engineer
Posting language: English
Posted: Nov 12, 2026

Original job description

ABOUT SPRIG

Sprig is the customer survey platform, rebuilt around AI agents.

For two decades, teams have relied on Qualtrics, Medallia, and SurveyMonkey to understand their customers. These platforms were built for a slower era, with manual setup, fragmented workflows, and insights that arrive too late to shape decisions. The gap between how fast products move and how fast research can keep up has never been wider.

We're building something different. With Sprig, AI agents design studies, adapt surveys in real time, and turn responses into clear, actionable insight. Teams move from question to evidence in hours instead of weeks, without sacrificing rigor. Product teams no longer guess. They know.

Our mission is to make deep customer understanding effortless and always on, so the best teams in the world can build products their customers love.

Companies like Microsoft, DoorDash, Notion, Figma, Coinbase, and TripAdvisor use Sprig to stay close to their users. Backed by $85M from Andreessen Horowitz, Accel, and First Round Capital, we're growing quickly across the world's leading product organizations.

The category is being rebuilt, with AI at the core. If you're excited by hard problems and the chance to define how modern teams understand their customers, we'd love to meet you.

ABOUT THE ROLE

As a Customer Success Engineer at Sprig, you will help customers successfully deploy, integrate, troubleshoot, and scale Sprig across their organizations. You’ll partner directly with product teams, researchers, and technical stakeholders to solve complex challenges and ensure customers maximize the value of our platform.

This role sits at the intersection of Customer Success and Solutions Engineering. You’ll serve as a trusted technical advisor to customers, own complex technical engagements, and act as a strong internal advocate for customer needs and product improvements.

This is an ideal role for someone who enjoys technical problem solving, customer interaction, and cross-functional collaboration, and who is comfortable independently navigating complex customer environments in a fast-moving environment.

This is a hybrid role based in our San Francisco office 4x per week.

Your Impact

Diagnose and troubleshoot integration issues, conduct technical demos, and align with business and product goals.
Partner directly with customers to troubleshoot technical issues related to integrations, SDK implementations, APIs, survey deployments, and platform configuration
Lead technical onboarding and implementation for a portfolio of mid-market customers, driving fast time-to-value so teams can roll out Sprig across their workflows
Act as liaison with our product & engineering teams on escalations. Detailed discovery to allow product teams to efficiently address any issues.
Collaborate closely with Product and Engineering teams to identify common customer requests, test workarounds and new feature releases, and improve technical documentation to ensure customer success
Partner closely with Sales and Customer Success teams to support technical evaluations, renewals, expansions, and customer growth opportunities

Your Strengths

2-4+ years of experience as customer support engineer
Strong troubleshooting and problem-solving skills with a genuine curiosity for understanding how systems work and the ability to independently navigate ambiguous technical problems
Problem solver mindset - Hunger for understanding why something is happening and enjoy digging into the source code to troubleshoot issues
Ability to communicate complex technical concepts clearly and confidently to both technical and non-technical audiences
Highly collaborative and energized by working cross-functionally with Sales, Product, Engineering, and Customer Success teams
Experience supporting mid-market customers at a SaaS company is preferred

BENEFITS & PERKS

Competitive Salary
Competitive Employee Equity
401K Program
Medical, Dental, and Vision Benefits
FSA/HSA Benefit
$175/month Commuter Benefit
Additional Wellbeing Benefits
Flexible Paid Time Off
Paid Parental Leave
Professional Development Stipend
Lunch and dinner provided daily
Company Sponsored Social Events

At Sprig, we pride ourselves on being a people-first company, where your contributions truly matter and are valued. We were recently awarded by Fortune as top 50 best places to work in the US, and top 50 Places to Work in the Bay Area by Built In. Come join our mission of building products users love and have a real impact on Sprig’s future.

OUR COMMITMENT TO DIVERSITY AND INCLUSION

We prioritize diversity within our team and value different perspectives, educational backgrounds, and life experiences. We encourage people from underrepresented backgrounds to apply.

EMPLOYEE PAY DISCLOSURE

The base salary range for this full-time position is $120,000 - $135,000 + Equity + Benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all locations (San Francisco, CA; New York, NY). Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in postings reflect the base salary only, and do not include equity or benefits.

Sprig Technologies Inc. requires that candidates on F-1 student visas have at least two years of remaining Optional Practical Training (OPT) at the time of hire.

***Please beware of scammers who are posing as Sprig and Sprig team members. Our recruiters use @sprig.com http://sprig.com email addresses exclusively. We do not conduct interviews via text or instant message, and we do not ask candidates to purchase equipment through us or solicit money from you. If you have been contacted by someone claiming to be from a different domain about a job offer, please report it as potential job fraud to law enforcement and contact us here.***

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Jobs in the United States