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CNC Machinist
Staff Management | SMX
Mesa, AZ
…by fostering a positive work environment while ensuring safe operations, efficient production processes, minimal downtime, and a clean, organized…
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Production Control Planner
Staff Management | SMX
Lafayette, IN
Create and manage purchase orders using inventory data to maintain optimal stock levels.
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Candidate Experience and Operations Supervisor
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People are at the heart of everything we do. The Talent Experience & Operations Supervisor is responsible for leading a team of Candidate Experience Coordinators and Customer Service Heros…
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Airport Warehouse Controller
Staff Management | SMX
Windsor Locks, CT
We are hiring Airport Warehouse Controllers. The controllers function as the central clearing house for all data and information for the local operation and the customer. In this role, the…
Added 1 min ago
Clerical Support
Staff Management | SMX
Meadville, PA
As a Clerical Assistant, you'll play a vital role in our day-to-day operations; handling data entry, managing office tasks, and supporting the team to stay organized and on track. Your work…
Added 2 mins ago
Production Associate
Staff Management | SMX
Gallatin, TN
The Production Associate is responsible for supporting the safe, efficient, and quality-focused production of food products. As a member of the production team, this role contributes to…
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Maintenance Technician Supervisor
Staff Management | SMX
Hopkinsville, KY
Assist with data tracking of daily downtime and shift communication
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Shelter Services Assistant
Staff Management | SMX
Chicago, IL
Maintain updated animal and client records through immediate and accurate data entry.
Added 2 mins ago
Quality Assurance Technician
Staff Management | SMX
Arlington, TN
Demonstrated knowledge of efficient and safe manufacturing operations to include GMPs, HACCP, product and associate safety, product quality, and cost control (minimizing downtime and waste,…
Added 2 mins ago
Pilot Plant Technician
Staff Management | SMX
Westlake, OH
…manufacturability, collaborative environment across R&D, engineering, and operations and a safety-first culture with focus on continuous improvement and…
Added 3 mins ago
Receiving Clerk
Staff Management | SMX
Pharr, TX
Added 3 mins ago
Production Team Leader
Staff Management | SMX
Effingham, IL
…The Production Team Leader is responsible for overseeing line operations to ensure production is operating in a safe, efficient, and timely manner. Responsible for production schedules and…
Added 3 mins ago
Process Control Coordinator
Staff Management | SMX
Greencastle, IN
…Coordinator to support production control and material planning operations at our Greencastle, IN facility. This position will assist with maintaining accurate records, tracking material…
Added 3 mins ago
Process Technician (Headliners)
Staff Management | SMX
Greencastle, IN
…Greencastle, IN. This position supports daily manufacturing operations within the automotive headliner production department, ensuring equipment operates safely and efficiently while…
Added 3 mins ago
Lead Operator
Staff Management | SMX
Lafayette, IN
…Operators to support Heartland Automotive' s manufacturing operations. This position supervises and coordinates production workers who operate various equipment in a factory environment. As…
Added 4 mins ago
Warehouse Production Coordinator
Staff Management | SMX
Pittsburgh, PA
Ability to work cross-functionally with operations, procurement, and customer service teams.
Added 4 mins ago
Administrative Operations Coordinator
Staff Management | SMX
Windsor Locks, CT
We are seeking an Administrative Operations Coordinator to support workforce administration and lead the facility administration team. This role works closely with Operations, HR, Payroll,…
Added 4 mins ago
Seasonal Recruiter/Admin
Staff Management | SMX
Henrico, VA
We are seeking a dynamic, organized Recruiting & Administrative Specialist to drive hiring and onboarding operations. In this role, you will manage the full-cycle candidate funnel; from…
Added 5 mins ago
Floor Assistant - Fine Apparel
Saks
New York, NY
The Selling Assistant provides essential support to the Personal Shopper/Sales Associate, ensuring smooth operations for sales appointments and maintaining an organized, professional client…
Added 11 mins ago
Payroll Supervisor
Benchmark Utility Services
Dulles, VA
…act as a critical link between payroll, HR, accounting, and operations, ensuring smooth payroll operations that support our field and office…
Added 16 mins ago
Warehouse Supervisor
Crowley Maritime Corporation
Albany, GA
…providing overall supervision of company employees and warehouse operations. Receives direction from the Project/Warehouse Manager and acts as the company's on-site supervisor and point of…
Added 26 mins ago
Temporary Sales Associate
Tapestry, Inc.
Syracuse, NY
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 26 mins ago
Temporary Sales Associate
Tapestry, Inc.
Mebane, NC
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 26 mins ago
Sales Associate III
Tapestry, Inc.
Syracuse, NY
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 32 mins ago
Site Manager
Spotless Brands
Ashburn, VA
Lead day-to-day operations to ensure consistent delivery of safe, efficient, and high-quality car wash experience

Spotless Brands

Site Manager

Ashburn, VA, United States

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Job details

Posting language: English
Posted: Nov 7, 2026

Original job description

Position Overview

The Site Manager (SM) is responsible for overseeing the daily performance and long-term success of a Spotless Brands location. This leader ensures operational excellence, delivers exceptional customer experience, and drives site-level financial results. The Site Manager is accountable for leading and developing team members, maintaining a clean and safe environment, and executing all company policies and procedures.

This role serves as the on-site business owner, responsible for staff performance, site profitability, service execution, and customer satisfaction. Site Managers report directly to the District Manager and are responsible for leading a team that may include Assistant Managers and frontline team members.

This position may be classified as exempt (salaried) or non-exempt (hourly) based on applicable state and federal wage and hour laws. In some states, such as Colorado, the Site Manager role may be non-exempt due to minimum salary threshold requirements. Regardless of classification, the duties and expectations of the role remain consistent.

Essential Functions (Other Duties as Assigned)

Operational Leadership

Lead day-to-day operations to ensure consistent delivery of safe, efficient, and high-quality car wash experience
Ensure team compliance with all standard operating procedures (SOPs), safety protocols, operational audits, and service standards
Maintain a professional, clean, and customer-ready site at all times
Collaborate with facilities and/ or corporate support center teams to report and resolve equipment issues; perform only basic troubleshooting where appropriate
Monitor equipment performance and proactively escalate significant concerns to appropriate support partners
Perform other duties as assigned to support the team and the needs of the business

Team Development & Performance

Ensure all hiring practices are executed in accordance with company policies and applicable employment laws, including accurate entry of new hire data and employment changes in all systems
Maintain data integrity to support compliance accurate payroll, reporting, and workforce planning – understanding that inaccurate or incomplete information may result in compliance risk or operational disruptions
Ensure accurate and timely completion of scheduling, payroll, and timekeeping responsibilities, including monitoring hours worked, approving timecards, and submitting payroll data in accordance with company policies and applicable labor laws
Set clear performance expectations and deliver timely feedback, recognition, and corrective action when necessary
Create a positive and inclusive team culture that reflects Spotless Brands’ values
Drive a “One Team” Spotless Brand culture by leading daily operations with consistency, promoting collaboration, and guiding the team through change initiatives
Partner with human resources (HR), Loss Prevention, and district leadership on employee relations matters

Customer Experience & Community Engagement

Model and reinforce exceptional customer service behaviors
Resolve customer complaints and concerns promptly, ensuring a positive brand experience
Engage with local community to build brand loyalty and awareness

Sales & Financial Management

Drive achievement of site-level goals including revenue, profit, membership sales, and customer retention
Oversee site-level inventory management (e.g., chemicals, supplies, uniforms) and ensure timely reordering within budget
Maintain accurate financial records including labor scheduling, daily reconciliation, invoicing, cash tip logs, and bank deposits
Accurately manage timekeeping and payroll responsibilities in accordance with company policies and applicable wage and hour laws, ensuring timely submission and compliance with reporting requirements
Ensure full compliance with company cash handling and loss prevention policies

Safety & Compliance

Create a culture of safety by ensuring all team members follow safety guidelines and respond appropriately to incidents
Conduct regular safety audits and partner with Asset Protection/ Loss Prevention, HR, and Facilities
Ensure compliance with all company policies, as well as applicable federal, state, and local laws and regulations related to employment practices and workplace standards

Communication & Collaboration

Serve as the liaison between the site and the District Manager escalating site-level concerns as appropriate
Provide timely updates and reporting to leadership on site performance, staffing, and operational opportunities
Partner with support functions (e.g., Facilities, HR, Marketing, IT, etc... )

Site Type Variations

The core responsibilities of the Site Manager remain consistent across all locations and while core duties do not change, the operational emphasis may vary slightly depending on the site type:
Express Sites: Prioritize high-throughput exterior wash operations with a strong focus on speed, automation, and membership These sites typically operate with smaller, leaner teams where direct leadership is essential.
Full-Service Sites: Include both exterior and interior vehicle cleaning, requiring greater labor coordination and a higher-touch customer experience.
Flex Sites: Combine full-service and express wash models and may include additional profit centers such as convenience store and/or lube center, requiring cross-functional coordination, broader staffing needs, and inventory management.

Education and Experience

High School Diploma or equivalent required; associate or bachelor’s degree in business, management, or related field preferred
Minimum of 1 year of progressive leadership experience in a customer-focused retail, service, or automotive environment is strongly preferred but not required
Minimum of 18 years of age required due to equipment and/ or fuel handling responsibilities (where applicable)
Must meet all required certification and regulatory compliance standards applicable to the role, as defined by federal, state, and local laws (e.g., fuel handling, food safety, alcohol/ tobacco sales, environmental safety, OSHA requirements), where applicable
Demonstrated experience managing teams, staffing schedules, and daily operational workflows
Proven ability to drive results in a fast-paced, hands-on environment
Previous experience in the car wash, oil change, convenience store, or quick service industry is strongly preferred but not required
Must be able to successfully pass a background check in accordance with company policies and applicable laws

Knowledge, Skills, and Abilities

Knowledge

Operational practices in high-volume customer-facing environments
Basic financial and inventory management
Team member supervision, development, and scheduling
Safety and compliance standards for service-based environments

Skills

Strong leadership and team-building skills
Effective problem solving and conflict resolution
Time management and multitasking skills in a fast-paced environment
Excellent written and verbal communication
Basic mechanical aptitude to identify equipment issues
Basic computer skills, including the ability to use email, navigate spreadsheets (e.g., MS Excel) and perform standard data entry tasks

Abilities

Ability to work in a fast-paced, outdoor environment
Ability to work flexible hours, including evenings, weekends, and holidays
Ability to learn quickly and apply new procedures and/ or operational tools

Physical Requirements

Ability to walk, stand, and move, often uneven, moving and/ or wet surfaces through site
Ability to stoop, crouch, bend frequently, and constantly using fingers, hands, and arms including occasional ascending and descending a ladder
Ability to twist, carry, reach, push, and pull frequently
Ability to lift and carry 50 pounds without assistance for work-related materials
Ability to work outdoors and be efficient in all weather conditions
Ability to work on your feet in a fast-paced, physically active environment
Must be able to work in an environment with varying noise levels, including loud sounds from machinery, tools, or high-traffic areas
Ability to operate point-of-sale systems, tablets, and computers to record metrics, process transactions, and complete required documentation
Ability to communicate clearly and professionally with customers, peers, and leaders using verbal and written communication
Flexibility to work non-traditional hours, including evenings and weekends, as business needs or emergencies arise

This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities.

Spotless Brands and its subsidiaries comply with federal and state disability laws and make reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or recruitment process, please contact the Human Resources department and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Human Resources team will respond to your email promptly.

Spotless Brands and its affiliate brands are Equal Employment Opportunity (EEO) employers. Spotless Brands invites all qualified interested applicants to apply for career opportunities. It is the policy of the company to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status or any other protected group status as defined by and subject to applicable federal, state and local laws. We use E- Verify to check employment eligibility: https://www.everify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf and https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf

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