Assistant Restaurant Manager

Bring Exceptional Dining and Hospitality to Life at Splendido

At Splendido, great dining is about more than what’s on the menu, it’s about the service, teamwork, and personal touches that make every experience memorable. As our Assistant Restaurant Manager, you’ll work closely with the Restaurant Manager to oversee daily operations, support and develop team members, and ensure residents and guests enjoy a welcoming and enjoyable dining experience.

From managing reservations and coordinating service flow to responding to resident feedback and supporting special events, you’ll play an important role in keeping restaurant operations running smoothly.

This is a full-time, hourly position where you’ll have the opportunity to lead by example, support a strong team, and help deliver the high standards of dining and hospitality that make Splendido special.

ESSENTIAL FUNCTIONS

• Collaborates with Restaurant Manager in the timely selection, orientation, scheduling and on-going training and performance management of restaurant team members.
• Manages reservation system, assigns server sections at all meal periods that require reservations.
• Ensures the even flow of guests into the restaurant, to provide a positive resident and guest experience and a quality food product.
• Supervises the flow of service to ensure that residents, guests, family members, and staff receive quality dining service.
• Inspects workstations for completion of assigned side work.
• Responds to resident feedback addressing concerns in a timely, professional manner.
• Maintains timely and professional communication with the Restaurant Manager, Director of Food & Beverage and the Executive Chef and shares all food comments and suggestions with the Executive Chef.
• Works with restaurant management to help ensure budgetary compliance.
• Responsible, along with the other members of the restaurant supervisory team, to manage and maintain the equipment necessary to successfully operate the restaurants at or above Mather service standards.
• Coordinates and executes theme meals and/or functions and related billing processes and provides accurate and timely information to the Restaurant Manager so that billing for events/functions can occur and resident satisfaction is ensured.
• Identifies areas for improvement, proposes possible solutions, and participates in data collection and process changes as part of the Quality Assurance Process Improvement process.

QUALIFICATIONS AND SKILLS

Required:

• High school diploma or equivalent.
• Progressive experience in an upscale restaurant and/or Life Plan community.
• Able to multi-task in a fast-paced environment and make independent decisions.
• Proficient in Windows applications including Excel, Word and Outlook.
• Knowledgeable in Point-of-Sale systems.
• Knowledgeable in job related federal, state, and local regulations to ensure safe and clean dining environment.
• Certification in food safety/sanitation and BASSET.
• English language proficiency.

Preferred:

• College degree in culinary or hospitality management.
• Knowledgeable in Online ordering, Online Reservations.

Benefits

Mather offers a competitive benefits package.*

Team members are eligible for:

• A generous paid time off (PTO) program including vacation days/personal days, sick days, and holidays. This is an “earn-as-you-go” plan that rolls over year to year, offering long- and short-term flexibility.
• A 401(k) program with per pay-period employer match and annual employer contribution (available to those age 21 or better)
• Convenient, subsidized parking (or public transportation for certain locations)
• Wellness Spending Account: up to $300 available annually for Wellness related expenses such as gym memberships, financial planning, etc.

Benefits-eligible team members can take advantage of:

• Medical, dental, and vision plans
• Paid Parental Leave
• Adoption Assistance Reimbursement
• Tuition reimbursement for continuing education
• Extended illness benefits
• Employee wellness programs
• Short- and long-term disability insurance
• Life insurance is available to benefit eligible team members.

*Benefits are subject to change without notice. Benefits details dependent on employment status.

About Splendido

Splendido is a Life Plan Community for those age 55 and better. Thanks to our creative and dedicated team members, we offer residents new possibilities each day - along with resort amenities, numerous options for healthy lifestyles, and a breathtaking location in Oro Valley, Arizona. Splendido includes 293 Terrace and Villa Homes, as well as assisted living, memory care, long-term care, and rehabilitation services, along with multiple restaurants, a fitness center, an art studio, a putting green, and more.

Splendido is located at 13500 Rancho Vistoso Boulevard in Tucson.

About Mather

Mather is one of two parent organizations of Splendido. Based in Evanston, Illinois, Mather is a unique, non-denominational, not-for-profit organization founded in 1941. Dedicated to developing and implementing Ways to Age WellSM, we create programs, places, and residences for today’s young-at-heart older adults. Mather has received a national certification as a Great Place to Work®, and has been selected as a Nation’s Best and Brightest in Wellness Award recipient four years in a row.

Mather is an equal opportunity/affirmative action employer committed to an inclusive workforce. Candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.