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Principal Enterprise Systems Engineer - AIX
NMC USA National Medical Care Inc
Waltham, MA
- $117,000 to $196,000 USD / year
The ideal candidate is an experienced infrastructure engineer who serves as the architectural owner, technical authority, and highest-level escalation point for the AIX platform running on…
Added just now
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Analytics Engineer
Bright Vision Technologies
Frisco / North Dallas, TX
- $115,000 to $165,000 USD / year
Bright Vision Technologies is seeking a Analytics Engineer to design, develop, test, and support enterprise software applications and services using the technology stack relevant to the…
Added 1 min ago
Mechanical Engineer (Machine Design)
Daedalus Industrial
Powdersville, SC
Position Summary The Mechanical Engineer (Machine Design) owns the development of custom mechanical systems for automation projects, including machine frames, actuators, guarding, and…
Added 1 min ago
Instrument and Control Technician - RICE
Career finder
Union Grove, WI
…Technology, Utilities Engineering Technology or Electrical Engineer Technology.…
Added 1 min ago
Release Engineer
Infosys
United States
⦁ Participate in coding and integrate new features or updates into existing applications, with a focus on maintaining system stability
Added 2 mins ago
Software Integration and Test Engineer / Principal Software Integration and Test Engineer (Top Secret Clearance)
Northrop Grumman
Manhattan Beach, CA
Northrop Grumman Defense Systems (NGDS) is seeking an Integration and Test Engineer/ Principal Integration and Test Engineer based out of Manhattan Beach, CA.
Added 2 mins ago
Cyber Systems Engineer 3/4
Northrop Grumman
Edwards AFB, CA
Lead and oversee desktop virtualization and host system administration.
Added 2 mins ago
Specialist Supplier Quality Engineer 1
L3Harris
Canoga Park, CA
Job Title: Specialist Supplier Quality Engineer
Added 2 mins ago
Reliability Systems Engineer - Level 2 (AHT)
Northrop Grumman
Redondo Beach, CA
Northrop Grumman’s Space Systems Sector is seeking a Reliability Systems Engineer – Level 2 to join our team in Redondo Beach, CA.
Added 2 mins ago
Administrateur(trice) cloud/DevOps
CGI Technologies and Solutions, Inc.
Toronto, CA
…infrastructure as code, CI/CD pipeline integration, monitoring, and system reliability, you will work with client and internal teams to build and support efficient cloud ecosystems. This…
Added 2 mins ago
AI Architect
CGI Technologies and Solutions, Inc.
Montreal, CA
Helping data engineer and prompt engineer the LLM solutions end-to-end to enhance end user experience
Added 3 mins ago
DevOps Consultant – Application Release & Platform Operations
CGI Technologies and Solutions, Inc.
Halifax, CA
Added 3 mins ago
Full Stack Developer (Java + Angular)
CGI Technologies and Solutions, Inc.
Stratford, CA
CGI is seeking a highly skilled and experienced Senior Full Stack Engineer to join our growing team. In this role, you will leverage your expertise in Java, Spring Boot, Microservices,…
Added 3 mins ago
Quality Engineer II - Customer
Safran
Carson, CA
Join our first-class team to reinvent in-flight experience. In the role of Quality Engineer II – Customer you'll play a pivotal part on our quality team. The Quality Engineer will design,…
Added 3 mins ago
Mechanical Engineering Manager
Empirical Systems Aerospace, Inc.
San Luis Obispo, CA
Manages the design and development of new Unmanned Aircraft System products as well as product changes and enhancements
Added 3 mins ago
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Radar Systems Engineer
Actalent
Brea, CA
- $70 to $92 USD / hour
The Radar Systems Engineer will define, analyze, integrate, and verify complex radar systems within a multidisciplinary engineering environment. This role directly influences system…
Added 3 mins ago
CWA Journeyman
Allied Universal
Livermore, CA
…Whether you’re an installation technician, service technician, engineer, or project manager, you’ll discover rewarding opportunities to grow your career as part of a valued…
Added 3 mins ago
Senior/Principal R&D Systems Mechanical Engineer - Nuclear Deterrence Systems, NM/CA, Onsite
Sandia National Laboratories
Livermore, CA
…integration, testing, qualification, production realization, fielded-system support, and system-level assessment. Your work may support actively fielded systems, systems in development,…
Added 3 mins ago
Early Career R&D Systems Mechanical Engineer - Nuclear Deterrence Systems, NM/CA Onsite
Sandia National Laboratories
Livermore, CA
…integration, testing, qualification, production realization, fielded-system support, and system-level assessment. Your work may support actively fielded systems, systems in development,…
Added 3 mins ago
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Overnight Engineer III
Marriott
CHULA VISTA, CA
- $32.35 USD / hour
…switches and outlets, and program TV's. Use the Lockout/Tagout system before performing any maintenance work. Display advanced knowledge of all engineering computer programs related to…
Added 3 mins ago
Rotational Field Application Engineer
Advanced Energy
Milpitas, CA
Advanced Energy is looking for an Electrical Engineer new college graduate to go through a one year long rotation program to develop a broad set of skills before you are deployed as a Field…
Added 4 mins ago
Engineer I
General Atomics
Poway, CA
We have an exciting opportunity for an early-career aerospace/software engineer to develop analysis tools & methodologies for flight-controls, guidance, and navigation systems. We’re…
Added 4 mins ago
Software Engineer, IT Infrastructure
Google
Fremont, CA
…including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and…
Added 4 mins ago
Systems Test E/M Engineer or Principal Systems Test E/M Engineer
Northrop Grumman
Palmdale, CA
Northrop Grumman Aeronautics Systems has an opening for Systems Test Electromechanical Engineer or Principal Systems Test Electromechanical Engineer to join our team of qualified, diverse…
Added 4 mins ago
Software Engineer - Network Switching
Meta
Menlo Park, CA
…responsible for developing, deploying, and operating this complex system, covering the entire network lifecycle from hardware development to operation. We're seeking software engineers to…

Closed listing

Spirax-Sarco Ltd.

Lead, Material Return Authorization (MRA)

Ogden, UT, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Nov 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

Lead, Material Return Authorization (MRA) Composed of Chromalox, Durex Industries, Vulcanic, and Thermocoax businesses, Electrical Thermal Solutions (ETS), part of Spirax Group, creates electrical process heating and temperature management solutions, including industrial heaters and systems, heat tracing, and a range of component technologies. At Chromalox, we build advanced thermal technologies for the world’s most challenging industrial heating applications. Headquartered in Pittsburgh, Pennsylvania, we got our start with an innovative solution 100 years ago when a self-taught engineer invented the first metal-sheathed resistance heating element. It was this then-advanced thermal technology that launched an entire industry. We excel in industries that have high expectations. We are acknowledged as experts at delivering solutions that exceed specifications, limit risk, and reduce operating costs. Join us as we continue to provide solutions to our customers and the world!

The Role:

Under the supervision of the Quality Supervisor, the Lead, Material Return Authorization (MRA) is responsible for coordinating and overseeing all MRA activities within the facility. This position leads as the coordinator for customers, sales representatives, customer service, application/design engineering, planning, purchasing, quality, shipping, and service technicians regarding returned product evaluations, repairs, replacements, and warranty determinations.

This position is located in Ogden, Utah.

Your Responsibilities:

Coordinate all MRA activities from receipt through final disposition.
Serve as the primary customer contact for repair status, warranty determinations, quotations, lead times, and return material inquiries.
Provide regular updates to customers and internal stakeholders.
Assist with employee training, work assignments, and performance feedback. Provide day-to-day leadership, direction, and coordination for MRA Technicians.
Create and manage MRA work orders and ensure documentation is complete and accurate.
Coordinate repair evaluations and activities performed by MRA Technicians and Service personnel.
Prioritize workload and direct daily activities of MRA department personnel.
Collaborate with cross-functional departments to support efficient processing of returned material.
Track MRA records, repair status, customer commitments, and departmental metrics.
Prepare quotations and lead-time estimates for billable repairs and non-warranty returns.
Identify and implement process improvements.
Escalate customer complaints and product safety concerns through the Quality Management System.
All other job-related duties as assigned.

Requirements:

Associate degree preferred or minimum three years of relevant experience.
Experience with customer returns, warranty claims, repair coordination, or service operations preferred.
Strong communication, organization, and customer service skills.
Working knowledge of manufacturing processes, ERP systems, and Microsoft Office.
Ability to coordinate activities across multiple departments and priorities.
Regular interaction with Customer Service, Sales, Application Engineering, Planning, Purchasing, Production, Shipping, Quality, Product Safety, customers, distributors, and service providers.
Exercise sound judgment and decision-making authority to ensure actions and priorities support the effectiveness of the MRA process, departmental objectives, customer commitments, and the overall best interests of the company.

At Chromalox, we are not just an employer but a champion of equal opportunities and inclusivity. We are dedicated to fostering a workplace that adheres to the highest hiring standards and is free from discrimination and harassment.

Chromalox is an equal opportunity employer; our commitment extends to all aspects of employment, ensuring that no individual is mistreated or discriminated against based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as defined by federal, state, or local laws.

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