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Added 11 mins ago
Quality Assurance Manager (Mgr Quality 3) - 30981
Huntington Ingalls Industries
Pocasset, MA
…customers in more than 30 countries, HII provides design, autonomy, manufacturing, testing, operations and sustainment of unmanned systems, including unmanned underwater vehicles (UUVs) and…
Added 12 mins ago
Senior Electrical Engineer
Bristol Myers Squibb
Devens, MA
The Senior Electrical Engineer, Site Infrastructure serves as a technical owner and subject-matter expert for the site's critical electrical infrastructure. This individual will own and…
Added 12 mins ago
AS
Senior Project Engineer I/II
Agile Space Industries
Durango
- $112,000 to $175,000 USD / year
The Project Engineer works across Program Management, Systems Engineering, Product Leads, Technical Fellows, engineering, manufacturing, test, supply chain, quality, suppliers, and…
Added 12 mins ago
M
Engineering Intern Summer 2027 - Candidates Attending 2026 SHPE National Convention
Medtronic
Boston, MA · Newton, MA
- $26.5 to $45.25 USD / hour
Prior experience in manufacturing, operations, process improvement, industrial engineering, or product support through internships, academic projects, research, laboratory work, or relevant…
Added 12 mins ago
Operations Reliability Engineer
Amazon
Boston, MA
Amazon is seeking an Operations Reliability Engineer to support the Amazon Logistics North America (AMZL NA) Engineering team, part of Amazon's Last Mile organization. The Last Mile team…
Added 33 mins ago
MM
Operations Specialist
MP Materials Corp.
Mountain Pass, CA
- $38.08 USD / hour
…chain - from mining and refining to advanced metal and magnet manufacturing. Our products include both the critical materials used to make permanent magnets and the finished magnets…
Added 44 mins ago
Internship - Mechanical Engineer
ASML US, LP. (US30)
Wilton, CT
Founded in 1984, ASML is the world’s leading provider of lithography systems for the semiconductor industry, manufacturing complex machines that are critical to the production of integrated…
Added 1 hour ago
Space Lasers Engineer, Satellites (Starlink)
SpaceX
Redmond, WA
As a SpaceX optical engineer, you will be responsible for free-space optical system design, validation, and operation. You will shape the future of laser communication systems and directly…
Added 1 hour ago
Optical Engineer, Satellites (Starlink)
SpaceX
Redmond, WA
As a SpaceX optical engineer, you will be responsible for free-space optical system design, validation, and operation. You will shape the future of laser communication systems and directly…
Added 1 hour ago
Program Manager 2 – Antares 330/Eclipse Program
Northrop Grumman
Chandler, AZ
Measure and report program performance, while seeking continuous improvement of program operations.
Added 1 hour ago
Program Quality Engineer II - Onsite Tucson, AZ
RTX Corporation
tucson, AZ
Requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 2 years of prior relevant experience in Quality, Engineering, Manufacturing and/or Operations
Added 1 hour ago
Sr Industrial Engineer III
RTX Corporation
tucson, AZ
Raytheon is seeking a Sr Industrial Engineer to support the Effectors portfolio of factories in Tucson, Arizona to maximize throughput, improve efficiency, and deliver increasing value to…
Added 1 hour ago
Principal Digital Factory Engineer IV
RTX Corporation
tucson, AZ
We are seeking a Principal Digital Factory Engineer to design, develop, integrate, and support advanced digital factory solutions deployed across multiple Raytheon manufacturing sites. This…
Added 1 hour ago
Software Engineer - Factory Intelligence
RTX Corporation
tucson, AZ
As a member of the Factory Analysis Software Tools (FAST) team, you will develop software that turns complex manufacturing and test data into meaningful insights for Engineering,…
Added 1 hour ago
Principal Navigation Engineer
Mach Industries
Huntington Beach, CA
Our vision is to redefine the future of warfare through cutting-edge manufacturing, innovation at speed, and unwavering focus on national security. We are dedicated to solving the next…
Added 1 hour ago
Manager of Welding Technology
Acoustical Sheetmetal Company LLC
Virginia Beach, VA
…processes, certifications, and technical capabilities across ASC's manufacturing operations. This position serves as the company's welding subject matter expert, providing technical…
Added 2 hours ago
Quality and Reliability Engineer
Custom Mechanical Solutions
Remote, United States
This is a hands-on, highly collaborative role. You will work across field operations, project teams, customers, engineering, manufacturing, suppliers, and factory quality leaders. Your work…
Added 2 hours ago
Mechanical Engineer
Sulzer Electro-Mechanical Services (US) Inc.
United States
We are seeking a hands-on Mechanical Engineer for our Pasadena, TX electromechanical service center. This role is primarily based on-site, splitting time between hands-on mechanical work,…
Added 2 hours ago
CMS Engineer
Colgate-Palmolive Company
Piscataway, NJ
Partnering closely with manufacturing plants and E2E partners (Network Operations, Procurement, Technology, Quality,Packaging, EHS) teams to ensure the effective development and…
Added 2 hours ago
VI
System Test Engineer
Viasat, Inc.
Carlsbad, CA · Germantown, MD · Reston, VA
- $149,500 to $224,500 USD / year
We have an exciting new opportunity for a System Test Engineer to join our Government team! You will work with a cross functional team in the development of our latest generation government…
Added 3 hours ago
Product Development Technician
Olin Corporation
Oxford, MS
Added 3 hours ago
GC
Senior Analytics Engineer
Gulf Coast Automation Group
Chicago · Chicago, IL
- $135,000 to $160,000 USD / year
TalentFish is casting a line for a Senior Analytics Engineer. This is a direct hire role, hybrid in Chicago - downtown. This is a tremendous opportunity. This senior individual contributor…
Added 3 hours ago
Mechanical Engineer
CNelson Manufacturing
Oak Harbor, OH
Mechanical Engineer (MBA/Master's Preferred) -- Product Development & Service Department CNelson Manufacturing CNelson is a long-established, industry-leading manufacturer of refrigerated…
Added 3 hours ago
2027 R&D Commercialization & Engineering Co-Op
The Sherwin-Williams Company
Brecksville, OH
…develop knowledge about Process Engineering, Paint and Coatings Manufacturing, LEAN, Six Sigma, and overall Continuous Improvement. - Provide support to engineers, scientists, chemists, and…
Added 3 hours ago
Engineer- Associate Manufacturing Technology Scaling USA
First Solar Inc
Perrysburg, OH
…Basic Job Functions: - Sustains and troubleshoots assigned manufacturing processes and equipment. - Communicates to operations and engineering teams in a timely manner for issues spanning…

Closed listing

Spirax-Sarco Ltd.

Lead, Material Return Authorization (MRA)

Ogden, UT, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Nov 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

Lead, Material Return Authorization (MRA) Composed of Chromalox, Durex Industries, Vulcanic, and Thermocoax businesses, Electrical Thermal Solutions (ETS), part of Spirax Group, creates electrical process heating and temperature management solutions, including industrial heaters and systems, heat tracing, and a range of component technologies. At Chromalox, we build advanced thermal technologies for the world’s most challenging industrial heating applications. Headquartered in Pittsburgh, Pennsylvania, we got our start with an innovative solution 100 years ago when a self-taught engineer invented the first metal-sheathed resistance heating element. It was this then-advanced thermal technology that launched an entire industry. We excel in industries that have high expectations. We are acknowledged as experts at delivering solutions that exceed specifications, limit risk, and reduce operating costs. Join us as we continue to provide solutions to our customers and the world!

The Role:

Under the supervision of the Quality Supervisor, the Lead, Material Return Authorization (MRA) is responsible for coordinating and overseeing all MRA activities within the facility. This position leads as the coordinator for customers, sales representatives, customer service, application/design engineering, planning, purchasing, quality, shipping, and service technicians regarding returned product evaluations, repairs, replacements, and warranty determinations.

This position is located in Ogden, Utah.

Your Responsibilities:

Coordinate all MRA activities from receipt through final disposition.
Serve as the primary customer contact for repair status, warranty determinations, quotations, lead times, and return material inquiries.
Provide regular updates to customers and internal stakeholders.
Assist with employee training, work assignments, and performance feedback. Provide day-to-day leadership, direction, and coordination for MRA Technicians.
Create and manage MRA work orders and ensure documentation is complete and accurate.
Coordinate repair evaluations and activities performed by MRA Technicians and Service personnel.
Prioritize workload and direct daily activities of MRA department personnel.
Collaborate with cross-functional departments to support efficient processing of returned material.
Track MRA records, repair status, customer commitments, and departmental metrics.
Prepare quotations and lead-time estimates for billable repairs and non-warranty returns.
Identify and implement process improvements.
Escalate customer complaints and product safety concerns through the Quality Management System.
All other job-related duties as assigned.

Requirements:

Associate degree preferred or minimum three years of relevant experience.
Experience with customer returns, warranty claims, repair coordination, or service operations preferred.
Strong communication, organization, and customer service skills.
Working knowledge of manufacturing processes, ERP systems, and Microsoft Office.
Ability to coordinate activities across multiple departments and priorities.
Regular interaction with Customer Service, Sales, Application Engineering, Planning, Purchasing, Production, Shipping, Quality, Product Safety, customers, distributors, and service providers.
Exercise sound judgment and decision-making authority to ensure actions and priorities support the effectiveness of the MRA process, departmental objectives, customer commitments, and the overall best interests of the company.

At Chromalox, we are not just an employer but a champion of equal opportunities and inclusivity. We are dedicated to fostering a workplace that adheres to the highest hiring standards and is free from discrimination and harassment.

Chromalox is an equal opportunity employer; our commitment extends to all aspects of employment, ensuring that no individual is mistreated or discriminated against based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as defined by federal, state, or local laws.

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