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Data Center Engineer
TIME Systems
Jb Andrews, MD
…Lead and assist with all design aspects of the CCC data center support systems, to include AC/DC power, UPS, HVAC, and carrier infrastructures, internal/external cable plant, and overall…
Added 1 min ago
Stress Engineer I
Airbus Americas, Inc.
Wichita, KS
Airbus Commercial Aircraft is looking for a Stress Engineer I to join our Engineering Team based in Wichita, KS.
Added 1 min ago
Freight Conductor - Waycross, GA
CSX
Waycross, GA
…and unloading, and makeup/breakdown trains in a rail yard, customer facility or similar locations. To know more of what a day-in-the-life looks like for a conductor, please click to see a…
Added 2 mins ago
TT
Founding Forward Deployed Engineer
True Talent Solutions Partners
San Francisco, CA
- $180,000 to $230,000 USD / year
Join an early-stage AI customer success software team as a Founding Forward Deployed Engineer. You will work directly with enterprise customers to take AI agents from problem scoping…
Added 2 mins ago
TT
Founding Forward Deployed Engineer
True Talent Solutions Partners
New York, NY
- $180,000 to $250,000 USD / year
…customers. As a founding deployment hire, you will turn complex customer data into dependable systems that support measurable business…
Added 2 mins ago
Senior Ground Software Engineer, Top Secret Clearance
K2 Space
Los Angeles, CA
As a Senior Software Engineer on our Ground Software team, you are responsible for creating the software that is used to build, test, and fly our satellites and customer payloads. You will…
Added 2 mins ago
Ground Software Engineer, Top Secret Clearance
K2 Space
Los Angeles, CA
As a Software Engineer on our Ground Software team, you are responsible for creating the software that is used to build, test, and fly our satellites and customer payloads. You will build…
Added 4 mins ago
Production Process Engineer - Specialty Chemical Manufacturing
The businesses of Merck KGaA, Darmstadt, Germany
Branchburg, NJ
EMD Electronics in Branchburg, NJ is seeking a Production Process Engineer. In this role, you will support safe, compliant, and reliable execution of blending and chemical manufacturing…
Added 5 mins ago
Software Engineer
Booz Allen Hamilton_United States
Rome, NY
This role is more than just coding. We need a Software Engineer who will use their passion to learn new tools and techniques and identify needed system improvements. Using a variety of…
Added 5 mins ago
Data Engineer
Booz Allen Hamilton_United States
Fort Knox, KY
We are seeking a highly skilled Data Engineer to join our Data team and enable reliable, governed, and high-performing data products on the Army enterprise data platforms. This role plays a…
Added 5 mins ago
Senior Systems Engineer
WRA, Inc.
Remote, United States
We’re hiring a Senior Systems Engineer as WRA builds its new internal IT & Cybersecurity functions. We are actively transitioning from an MSP model to a fully in-house model, and this role…
Added 9 mins ago
Homologation Engineer
Freedom Motors USA
Battle Creek, MI
We’re hiring a Homologation Engineer to make sure every vehicle we build is certified and compliant before it reaches a customer. You’ll interpret the regulations that apply to our…
Added 10 mins ago
C3
Field Service Engineer (Field Based) Frederick, MD
CareFusion 303, Inc.
MD
- $25.5 to $40.8 USD / hour
BD Parata is seeking a Field Support Engineer based in the Frederick, MD regional area. In this highly visible, customer-facing role, you will provide technical service and support for BD…
Added 11 mins ago
Site Reliability Engineer III
LexisNexis Risk Solutions Inc. Company
Alpharetta, GA · Boca Raton, FL
The Site Reliability Engineer III is responsible for improving the reliability, scalability, security and operational maturity of cloud-hosted platforms and services. The role combines…
Added 18 mins ago
Principal Engineer, Identity & Access Management (IAM) - Microsoft Entra ID
Boston Scientific
Arden Hills
Boston Scientific is seeking a Principal Engineer, Identity & Access Management (IAM), specializing in Microsoft Entra ID and cloud identity to provide enterprise-level technical leadership…
Added 18 mins ago
Sr. Principal Project Engineer; Turbo Jet (Onsite)
RTX
United States
The Sr. Principal Engineer, Lead Project Engineering will be responsible for overseeing and improving designs, manufacturing, and engine test processes for legacy and new production…
Added 18 mins ago
Mechanical Engineer I (Onsite)
RTX
United States
The Raytheon Radar, Airborne, and Space Systems Department is seeking a Mechanical Design Engineer I - Structural Analyst. The qualified candidate will be responsible for detailed…
Added 18 mins ago
Systems Engineering Methods Engineer (Onsite)
RTX
United States
Pratt & Whitney is seeking a highly skilled and forward‑thinking Performance and Operability Methods Engineer to help transform the company’s digital modeling ecosystem and drive enterprise…
Added 18 mins ago
Manufacturing Lab Technician - 2nd Shift (Onsite)
RTX
United States
…manufacturing engineers, production personnel, management, and support organizations. Located onsite in Cedar Rapids, IA, you'll play a crucial role in shaping our operational excellence…
Added 18 mins ago
Field Service Engineer I - IC/LC/GCMS
Thermo Fisher Scientific
MD
Join us at Thermo Fisher Scientific as a Field Service Engineer, where you'll contribute by ensuring our sophisticated scientific instruments operate at peak performance. In this role,…
Added 19 mins ago
Field Service Supervisor (Semiconductor) Austin, TX
Thermo Fisher Scientific
TX
Champion customer satisfaction: Build trusted relationships with customer stakeholders, understand their operational priorities, and ensure responsive, effective service support.
Added 19 mins ago
Project Engineer
Thermo Fisher Scientific
Meriden, CT
The Project Engineer is a member of the site Facilities team responsible for leading Capital and Operational investment projects that support the manufacturing operations and strategic…
Added 19 mins ago
On-Site Field Service Engineer III - Electron Microscopy - OMS - Boise, Idaho
Thermo Fisher Scientific
ID
The Field Service Engineer III for the Materials and Structural Analysis Division (MSD) of Thermo Fisher Scientific is responsible for performing the on-site installation, servicing and…
Added 19 mins ago
Partner Solutions Engineer US, Splunk
Cisco
San Francisco, CA
…based on technical and business requirements identified by the customer or partner, Manages virtual support team of sales resources, Leverages relevant tools and resources to support a…
Added 19 mins ago
2027 PhD College Graduate - Product Engineer 3
Lam Research
Fremont
At Lam, as a Product Engineer, you thrive in high-stakes, dynamic environment, driving product development at the forefront of the semiconductor equipment industry. Collaborating closely…

Closed listing

Spirax-Sarco Ltd.

Lead, Material Return Authorization (MRA)

Ogden, UT, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Nov 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

Lead, Material Return Authorization (MRA) Composed of Chromalox, Durex Industries, Vulcanic, and Thermocoax businesses, Electrical Thermal Solutions (ETS), part of Spirax Group, creates electrical process heating and temperature management solutions, including industrial heaters and systems, heat tracing, and a range of component technologies. At Chromalox, we build advanced thermal technologies for the world’s most challenging industrial heating applications. Headquartered in Pittsburgh, Pennsylvania, we got our start with an innovative solution 100 years ago when a self-taught engineer invented the first metal-sheathed resistance heating element. It was this then-advanced thermal technology that launched an entire industry. We excel in industries that have high expectations. We are acknowledged as experts at delivering solutions that exceed specifications, limit risk, and reduce operating costs. Join us as we continue to provide solutions to our customers and the world!

The Role:

Under the supervision of the Quality Supervisor, the Lead, Material Return Authorization (MRA) is responsible for coordinating and overseeing all MRA activities within the facility. This position leads as the coordinator for customers, sales representatives, customer service, application/design engineering, planning, purchasing, quality, shipping, and service technicians regarding returned product evaluations, repairs, replacements, and warranty determinations.

This position is located in Ogden, Utah.

Your Responsibilities:

Coordinate all MRA activities from receipt through final disposition.
Serve as the primary customer contact for repair status, warranty determinations, quotations, lead times, and return material inquiries.
Provide regular updates to customers and internal stakeholders.
Assist with employee training, work assignments, and performance feedback. Provide day-to-day leadership, direction, and coordination for MRA Technicians.
Create and manage MRA work orders and ensure documentation is complete and accurate.
Coordinate repair evaluations and activities performed by MRA Technicians and Service personnel.
Prioritize workload and direct daily activities of MRA department personnel.
Collaborate with cross-functional departments to support efficient processing of returned material.
Track MRA records, repair status, customer commitments, and departmental metrics.
Prepare quotations and lead-time estimates for billable repairs and non-warranty returns.
Identify and implement process improvements.
Escalate customer complaints and product safety concerns through the Quality Management System.
All other job-related duties as assigned.

Requirements:

Associate degree preferred or minimum three years of relevant experience.
Experience with customer returns, warranty claims, repair coordination, or service operations preferred.
Strong communication, organization, and customer service skills.
Working knowledge of manufacturing processes, ERP systems, and Microsoft Office.
Ability to coordinate activities across multiple departments and priorities.
Regular interaction with Customer Service, Sales, Application Engineering, Planning, Purchasing, Production, Shipping, Quality, Product Safety, customers, distributors, and service providers.
Exercise sound judgment and decision-making authority to ensure actions and priorities support the effectiveness of the MRA process, departmental objectives, customer commitments, and the overall best interests of the company.

At Chromalox, we are not just an employer but a champion of equal opportunities and inclusivity. We are dedicated to fostering a workplace that adheres to the highest hiring standards and is free from discrimination and harassment.

Chromalox is an equal opportunity employer; our commitment extends to all aspects of employment, ensuring that no individual is mistreated or discriminated against based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as defined by federal, state, or local laws.

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