Jobs in the United States

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Added 1 min ago
AU
Coop - Mechatronics Engineer (Internship)
ASML US, LP. (US30)
Wilton, CT
- $18 to $48 USD / hour
Able to take loosely documented requirements and turn them into a structured engineering solution.
Added 2 mins ago
Senior Director, Forward Deployed Engineer - Operational AI
Aerospike, Inc.
Remote, United States
As a Senior Director, Forward Deployed Engineer at Aerospike, you will work directly with Global 2000 engineering teams to build that fabric. You will own the technical solution from…
Added 4 mins ago
Controller and Finance Lead
Success Matcher Recruitment
St. Petersburg · St. Petersburg, FL
…cost, resilience and access to orbit, but no one has designed a solution around today's rockets. This team is changing…
Added 10 mins ago
Technical Proposal Writer
BizFirst
McLean, VA
Our client is looking for a writer who can work with engineering subject matter experts, account executives, OEM and partner teams, contracting, and the Services PMO to produce clear,…
Added 10 mins ago
Senior Solutions Architect Networking
BizFirst
McLean, VA
…internal teams, OEM partners, and sales professionals to shape solution strategies, support presales engagements, and enable deployment of modern IT architectures from initial concept…
Added 12 mins ago
Industrial Control System (ICS) Automation Consultant
RED Group
Metairie, LA
…succeed and improve. As a result, they give their utmost to our engineering projects and get better every…
Added 13 mins ago
Principal Engineer Software
Northrop Grumman
Orlando, FL · Orlando
…portfolio. CHORD is a Foreign Military Sales (FMS) Cross Domain Solution (CDS). The CHORD portfolio comprises multiple contract awards and with various customers. The successful candidate…
Added 16 mins ago
Final Test Technician 5
Mattson
Fremont, CA
…worldwide. Innovations from Mattson Technology in Atomic Surface Engineering address the most critical logic and memory manufacturing…
Added 16 mins ago
CO
Assistant Director of Public Works
City of Fresno
Fresno, CA
- $58.69 to $101.34 USD / hour
…activities. Operating divisions within the Department include Engineering, Traffic Operations & Planning, Street Maintenance and Landscape…
Added 17 mins ago
QA Specialist, Drug Substance Manufacturing Operations
Fujifilm
Holly Springs, NC
Batch Record and Solution Lot Record review, including exception-based oversight using Quality Review Management tool.
Added 17 mins ago
QA Specialist, Drug Substance Manufacturing
Fujifilm
Holly Springs, NC
Batch Record and Solution Lot Record review, including exception-based oversight using Quality Review Management tool
Added 18 mins ago
Principal Mechanical Engineer/Sr. Principal Mechanical Engineer - 19671*
Northrop Grumman
Roy, UT · Roy
…to operate in and capture inputs from a multi-disciplinary engineering environment consisting of Systems, Software, Design, Compliance, and Hardware engineers. This position can be tailored…
Added 20 mins ago
Campus Fabric PLM, Cloud Assurance and Field Enablement
Hewlett Packard Enterprise
Cupertino, CA
Designs, plans, develops and manages a product or portfolio of products throughout the solution portfolio lifecycle: from new product definition or enhancements to existing products;…
Added 20 mins ago
Systems/Software Engineer III
Hewlett Packard Enterprise
Sunnyvale, CA
Requires M.S. in Computer Engineering or a BS in CS/EE with 6+ years of experience.
Added 20 mins ago
G
Lab Robotics Manager
GSK
Cambridge, MA
- $119,625 to $199,375 USD / year
…stakeholder groups such as Quality, Computer System Validation, Engineering, Tech, EHS, Procurement and the R&D scientific platforms to proactively define technology standards, identify…
Added 23 mins ago
T
Powerplatform/Sharepoint Developer
TEKsystems
Charlotte, NC
- $55 to $70 USD / hour
…infrastructure, with a focus on workflow platforms and legacy solution modernization. Youll play a key role in migrating InfoPath and SharePoint Designer workflows, ensuring platform…
Added 23 mins ago
T
Powerplatform/Sharepoint Developer
TEKsystems
Jersey City, NJ
- $55 to $70 USD / hour
…infrastructure, with a focus on workflow platforms and legacy solution modernization. Youll play a key role in migrating InfoPath and SharePoint Designer workflows, ensuring platform…
Added 23 mins ago
QA Specialist, Drug Substance Manufacturing Operations
Fujifilm
Holly Springs, NC
Batch Record and Solution Lot Record review, including exception-based oversight using Quality Review Management tool.
Added 25 mins ago
TT
Head of Marketing
True Talent Solutions Partners
New York, NY
- $190,000 to $220,000 USD / year
- Create sales enablement materials such as presentations, solution briefs, competitive battlecards, and demo narratives.
Added 28 mins ago
Operations Research Analyst
Booz Allen Hamilton_United States
Norfolk, VA · Hampton, VA
…analyzing, reporting, and developing recommendations for a creative solution. We need a research analyst like you to help us solve complex problems for our clients. On our delivery team,…
Added 34 mins ago
FM
Guest Services Representative - 2nd Shift - Part Time
Factory Mutual Insurance Company
Norwood, MA
- $17.69 to $22.12 USD / hour
- Part-time
Works collaboratively with Catering, Banquets, Sales, Operations, Housekeeping, and Engineering to coordinate guest needs and support hotel operations, events, and functions.
Added 36 mins ago
Solutions Consultant
Coverbase
Remote, United States
- Kao (CTO): Previously led the Stripe engineering team that launched Banking-as-a-Service.
Added 41 mins ago
BS
Urology Field Sales Internship Summer 2027
Boston Scientific
Marlboro
- $26 USD / hour
Research, develop and present a project solution at conclusion of internship.
Added 43 mins ago
Sales Director Business Development
Ericsson
Remote, United States
Develop trusted relationships across utility executive leadership, IT and OT, network engineering, grid operations, cybersecurity, procurement, and field operations
Added 43 mins ago
VI
AI Technical Lead
VeilSun, Inc.
Remote, United States
- $115,000 to $140,000 USD / year
This role combines hands-on AI engineering depth with the consultative presence to guide enterprise AI roadmaps and AI service package engagements. Their expertise goes well beyond…

Spirax-Sarco Ltd.

Lead, Material Return Authorization (MRA)

Ogden, UT, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Lead, Material Return Authorization (MRA) Composed of Chromalox, Durex Industries, Vulcanic, and Thermocoax businesses, Electrical Thermal Solutions (ETS), part of Spirax Group, creates electrical process heating and temperature management solutions, including industrial heaters and systems, heat tracing, and a range of component technologies. At Chromalox, we build advanced thermal technologies for the world’s most challenging industrial heating applications. Headquartered in Pittsburgh, Pennsylvania, we got our start with an innovative solution 100 years ago when a self-taught engineer invented the first metal-sheathed resistance heating element. It was this then-advanced thermal technology that launched an entire industry. We excel in industries that have high expectations. We are acknowledged as experts at delivering solutions that exceed specifications, limit risk, and reduce operating costs. Join us as we continue to provide solutions to our customers and the world!

The Role:

Under the supervision of the Quality Supervisor, the Lead, Material Return Authorization (MRA) is responsible for coordinating and overseeing all MRA activities within the facility. This position leads as the coordinator for customers, sales representatives, customer service, application/design engineering, planning, purchasing, quality, shipping, and service technicians regarding returned product evaluations, repairs, replacements, and warranty determinations.

This position is located in Ogden, Utah.

Your Responsibilities:

Coordinate all MRA activities from receipt through final disposition.
Serve as the primary customer contact for repair status, warranty determinations, quotations, lead times, and return material inquiries.
Provide regular updates to customers and internal stakeholders.
Assist with employee training, work assignments, and performance feedback. Provide day-to-day leadership, direction, and coordination for MRA Technicians.
Create and manage MRA work orders and ensure documentation is complete and accurate.
Coordinate repair evaluations and activities performed by MRA Technicians and Service personnel.
Prioritize workload and direct daily activities of MRA department personnel.
Collaborate with cross-functional departments to support efficient processing of returned material.
Track MRA records, repair status, customer commitments, and departmental metrics.
Prepare quotations and lead-time estimates for billable repairs and non-warranty returns.
Identify and implement process improvements.
Escalate customer complaints and product safety concerns through the Quality Management System.
All other job-related duties as assigned.

Requirements:

Associate degree preferred or minimum three years of relevant experience.
Experience with customer returns, warranty claims, repair coordination, or service operations preferred.
Strong communication, organization, and customer service skills.
Working knowledge of manufacturing processes, ERP systems, and Microsoft Office.
Ability to coordinate activities across multiple departments and priorities.
Regular interaction with Customer Service, Sales, Application Engineering, Planning, Purchasing, Production, Shipping, Quality, Product Safety, customers, distributors, and service providers.
Exercise sound judgment and decision-making authority to ensure actions and priorities support the effectiveness of the MRA process, departmental objectives, customer commitments, and the overall best interests of the company.

At Chromalox, we are not just an employer but a champion of equal opportunities and inclusivity. We are dedicated to fostering a workplace that adheres to the highest hiring standards and is free from discrimination and harassment.

Chromalox is an equal opportunity employer; our commitment extends to all aspects of employment, ensuring that no individual is mistreated or discriminated against based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as defined by federal, state, or local laws.

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More about this job

Skills

Sales
Customer service
Procurement
Staff training
Leadership
Documentation
Quality assurance procedures
Communication skills
Manufacturing processes
ERP
Microsoft Office
Decision making

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