Jobs in the United States

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Added 2 mins ago
Deputy Node Lead
Panthalassa
Portland, OR
…software or data systems, turbomachinery or generators, or manufacturing and operations for complex…
Added 2 mins ago
Lead Ceramic Engineer – Production Quality
Global Nuclear Fuel-Americas, LLC
United States
The Global Nuclear Fuels (GNF) Fuel Manufacturing Operation (FMO) Ceramic Engineer – Production Quality is responsible for multiple quality activities to support the production of ceramic…
Added 13 mins ago
Principal Engineer/Sr. Principal Engineer Digital-RF Subsystems I&T Lead
Northrop Grumman
Baltimore, MD · Baltimore
Concept of operations development for integration and test activities
Added 14 mins ago
Sr. Principal Mechanical Engineer
Northrop Grumman
Sunnyvale, CA · Sunnyvale
The Project Engineer will support our aftermarket programs for the marine propulsion and power generation systems, working on various engineering and manufacturing processes for high-value…
Added 14 mins ago
Engineer/Principal Engineer (Level 2/3)
Northrop Grumman
Redondo Beach, CA · Redondo Beach
Northrop Grumman, Western Region Manufacturing and Operations, Mechanical & Environmental Test Engineering Dept, Specialty Test Team in Redondo Beach, CA is looking for an experienced,…
Added 15 mins ago
Engineer Process
Northrop Grumman
San Diego, CA · San Diego
Mission Systems San Diego is seeking an Engineer Process. This position will require you to be on-site daily in our San Diego, CA office.
Added 15 mins ago
Principal/Controls Engineer - Level 2 or 3
Northrop Grumman
Corinne, UT · Corinne
Northrop Grumman, Space Systems, is currently seeking a Principal/ Energetics Manufacturing Engineer - Level 2/3 also known as Controls Engineer - 2/3 to support our Tooling and Facilities…
Added 18 mins ago
Manufacturing Systems Engineering Manager 2 (20637 - 20634)
Northrop Grumman
Roy, UT · Roy
The Manufacturing Systems Engineer function develops requirements, performs technical planning, manufacturing system development/integration, verification and validation, and evaluates cost…
Added 18 mins ago
Prin Engineer Quality / Sr Prin Engineer Quality
Northrop Grumman
Clearfield, UT · Clearfield
Northrop Grumman Aeronautics Systems (NGAS) is looking for a Prin Engineer Quality / Sr Prin Engineer Quality to join our dynamic team. This position will be located in Clearfield, Utah.
Added 20 mins ago
Senior Manufacturing Engineer
Lovejoy Curtis LLC
Carson City, NV
CGI by Timken is seeking a Senior Manufacturing Engineer
Added 21 mins ago
MT
Dry System Mechanical Engineer
Micron Technology
Clay, NY · Clay
- $82,000 to $139,000 USD / year
As a Dry System Mechanical Engineer, you will play a key role in delivering critical facility systems that support semiconductor manufacturing operations. You will provide technical…
Added 21 mins ago
SR. INDUSTRIAL ENGINEER - DEG PE
Micron Technology
Boise, ID · Boise
Bachelor’s degree in Industrial Engineering, Operations Management, Supply Chain, or related technical field
Added 21 mins ago
ID1 Bench Engineer
Micron Technology
Boise, ID · Boise
Join us at Micron, where we transform how the world uses information to enrich life for all. As a Bench Equipment Engineer, you'll be a pivotal part of our high-reaching team in Boise, ID,…
Added 21 mins ago
Intern - HVM Area Manufacturing Engineer (AME)
Micron Technology
Boise, ID · Boise
As an intern in the Area Manufacturing Engineering (AME) team, you will focus on strengthening area industrial engineering performance by reducing operational risk and building stable,…
Added 21 mins ago
Engineer, RDA DRAM
Micron Technology
Boise, ID · Boise
…outside Technology Development. As a Technology Development RDA engineer, your ideas will have the ability to impact the team globally. You will be responsible to support experimentation,…
Added 21 mins ago
AI Engineer
Micron Technology
Boise, ID · Boise
We are seeking an early-career Full-Stack AI Engineer to help design, develop, and deploy AI-powered applications that support Micron’s Autonomous Operations initiatives. This role offers…
Added 27 mins ago
Production Process Engineer - Specialty Chemical Manufacturing
The businesses of Merck KGaA, Darmstadt, Germany
Branchburg, NJ
EMD Electronics in Branchburg, NJ is seeking a Production Process Engineer. In this role, you will support safe, compliant, and reliable execution of blending and chemical manufacturing…
Added 29 mins ago
A
Process Engineer
Actalent
Noblesville, IN
- $48.08 to $52.88 USD / hour
Job Title: Process EngineerJob DescriptionThe Process Engineer provides engineering support for manufacturing equipment and processes used to produce plastic medical components. This role…
Added 30 mins ago
Process Engineer 2 - Mechanical Assembly Team
Garmin International, Inc.
Olathe, KS
We are seeking a full-time Process Engineer 2 at Garmin's U.S. headquarters in the Greater Kansas City area. In this role, you will be responsible for utilizing expert CAD software skills…
Added 30 mins ago
Engineering Applications Administrator 2
Garmin International, Inc.
Olathe, KS
…vertical integration business model that keeps all design and manufacturing processes in-house also gives us the incentive to hire top performers from different backgrounds, including…
Added 33 mins ago
C3
Field Service Engineer (Field Based) Frederick, MD
CareFusion 303, Inc.
MD
- $25.5 to $40.8 USD / hour
…and passion of all of us - from design and engineering to the manufacturing and marketing of our billions of MedTech products per year - to look at the impossible and find transformative…
Added 41 mins ago
Principal Engineer, Identity & Access Management (IAM) - Microsoft Entra ID
Boston Scientific
Arden Hills
Boston Scientific is seeking a Principal Engineer, Identity & Access Management (IAM), specializing in Microsoft Entra ID and cloud identity to provide enterprise-level technical leadership…
Added 41 mins ago
Principal Engineer, Identity & Access Management (IAM)
Boston Scientific
Arden Hills
…Microsoft Active Directory services supporting corporate IT, manufacturing operations and business-critical systems worldwide. This role serves as a trusted technical authority, influencing…
Added 41 mins ago
Staff Maintenance / Reliability Engineer
Vulcan Elements
Benson, NC · Durham, NC
Vulcan Elements is manufacturing American rare-earth permanent magnets for a secure, resilient future. With a focus on national security and economic resiliency, we serve critical…
Added 41 mins ago
Sr. Principal Project Engineer; Turbo Jet (Onsite)
RTX
United States
The Sr. Principal Engineer, Lead Project Engineering will be responsible for overseeing and improving designs, manufacturing, and engine test processes for legacy and new production…

Spirax-Sarco Ltd.

Lead, Material Return Authorization (MRA)

Ogden, UT, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Lead, Material Return Authorization (MRA) Composed of Chromalox, Durex Industries, Vulcanic, and Thermocoax businesses, Electrical Thermal Solutions (ETS), part of Spirax Group, creates electrical process heating and temperature management solutions, including industrial heaters and systems, heat tracing, and a range of component technologies. At Chromalox, we build advanced thermal technologies for the world’s most challenging industrial heating applications. Headquartered in Pittsburgh, Pennsylvania, we got our start with an innovative solution 100 years ago when a self-taught engineer invented the first metal-sheathed resistance heating element. It was this then-advanced thermal technology that launched an entire industry. We excel in industries that have high expectations. We are acknowledged as experts at delivering solutions that exceed specifications, limit risk, and reduce operating costs. Join us as we continue to provide solutions to our customers and the world!

The Role:

Under the supervision of the Quality Supervisor, the Lead, Material Return Authorization (MRA) is responsible for coordinating and overseeing all MRA activities within the facility. This position leads as the coordinator for customers, sales representatives, customer service, application/design engineering, planning, purchasing, quality, shipping, and service technicians regarding returned product evaluations, repairs, replacements, and warranty determinations.

This position is located in Ogden, Utah.

Your Responsibilities:

Coordinate all MRA activities from receipt through final disposition.
Serve as the primary customer contact for repair status, warranty determinations, quotations, lead times, and return material inquiries.
Provide regular updates to customers and internal stakeholders.
Assist with employee training, work assignments, and performance feedback. Provide day-to-day leadership, direction, and coordination for MRA Technicians.
Create and manage MRA work orders and ensure documentation is complete and accurate.
Coordinate repair evaluations and activities performed by MRA Technicians and Service personnel.
Prioritize workload and direct daily activities of MRA department personnel.
Collaborate with cross-functional departments to support efficient processing of returned material.
Track MRA records, repair status, customer commitments, and departmental metrics.
Prepare quotations and lead-time estimates for billable repairs and non-warranty returns.
Identify and implement process improvements.
Escalate customer complaints and product safety concerns through the Quality Management System.
All other job-related duties as assigned.

Requirements:

Associate degree preferred or minimum three years of relevant experience.
Experience with customer returns, warranty claims, repair coordination, or service operations preferred.
Strong communication, organization, and customer service skills.
Working knowledge of manufacturing processes, ERP systems, and Microsoft Office.
Ability to coordinate activities across multiple departments and priorities.
Regular interaction with Customer Service, Sales, Application Engineering, Planning, Purchasing, Production, Shipping, Quality, Product Safety, customers, distributors, and service providers.
Exercise sound judgment and decision-making authority to ensure actions and priorities support the effectiveness of the MRA process, departmental objectives, customer commitments, and the overall best interests of the company.

At Chromalox, we are not just an employer but a champion of equal opportunities and inclusivity. We are dedicated to fostering a workplace that adheres to the highest hiring standards and is free from discrimination and harassment.

Chromalox is an equal opportunity employer; our commitment extends to all aspects of employment, ensuring that no individual is mistreated or discriminated against based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as defined by federal, state, or local laws.

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More about this job

Skills

Sales
Customer service
Procurement
Staff training
Leadership
Documentation
Quality assurance procedures
Communication skills
Manufacturing processes
ERP
Microsoft Office
Decision making

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