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Control Systems Engineer (Instrumentation & Controls)
HDR
Folsom, CA · Walnut Creek, CA
…to dynamic commercial environments, your work will directly support technological advancement, sustainability, and human experience. We bring together mechanical, electrical, structural,…
Added 1 min ago
Software Engineer - Mainframe/COBOL
Regions Bank
Birmingham, AL · Charlotte, NC · Atlanta, GA
At Regions, the Software Engineer oversees application development, modification, and maintenance of applications. This position monitors system applications, ensures systems run smoothly,…
Added 2 mins ago
SC
Clinical Systems Analyst
Seattle Children's Hospital
Remote, United States
- $82,736 to $124,104 USD / year
Responsible for successful completion of assigned tasks for clinical application implementations, including one or more of the following: process evaluation and documentation; participation…
Added 2 mins ago
SC
Clinical Systems Analyst Automation and Devices
Seattle Children's Hospital
Remote, United States
- $82,736 to $124,104 USD / year
Responsible for successful completion of assigned tasks for clinical application implementations, including one or more of the following: process evaluation and documentation; participation…
Added 3 mins ago
Productivity Platform Engineer
Department of Administrative Services
United States
DAS IT is the service delivery organization charged with providing application and desktop support to all DAS divisions and many client agencies of DAS including the Governor’s Office. This…
Added 4 mins ago
Principal/Senior Plant Maintenance Engineer
Portland General Electric Company
Clatskanie, OR
Senior / Principal Plant Maintenance Engineer
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UG
Senior Java Backend Engineer
UnitedHealth Group
Eden Prairie, MN
- $91,700 to $163,700 USD / year
As a Senior Software Engineer, you will play a key role in designing, developing, and maintaining high-performing Java/Spring Boot enterprise applications and microservices. Our team is…
Added 9 mins ago
Sr. Staff Identity & Access Management Engineer
Early Warning Services, LLC
United States
The Sr. Staff Identity & Access Management (IAM) Engineer serves as a technical expert responsible for advancing the architecture, engineering, integration, and reliability of enterprise…
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Mechanical Engineer
Actalent
Aurora, CO
- $40 to $60 USD / hour
Job Title: Mechanical EngineerJob DescriptionThis Mechanical Engineer role focuses on designing, developing, and improving automation equipment and systems using SolidWorks and AutoCAD. You…
Added 9 mins ago
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Systems Engineer
Actalent
Costa Mesa, CA
- $90 to $96 USD / hour
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Added 9 mins ago
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Firmware Engineer
Actalent
Brookfield, WI
- $65 to $80 USD / hour
Job Title: Firmware EngineerJob DescriptionWe are seeking an Embedded Firmware Engineer to support new product development and next-generation connected product platforms. In this hands-on…
Added 9 mins ago
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Software Support Engineer
Actalent
Waukesha, WI
- $33 to $40 USD / hour
We are seeking a Software Implementation Engineer to support the installation, configuration, testing, and ongoing support of proprietary software and integrated systems. This is a…
Added 9 mins ago
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Senior PCB Layout Engineer
Actalent
Waukesha, WI
- $50 to $75 USD / hour
…files, drill files, assembly drawings, fabrication notes, and support DFM, DFA, and DFT reviews with fabricators and contract…
Added 9 mins ago
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Cyber Systems Engineer 3
Actalent
San Antonio, TX
- $10 USD / hour
Job Title: Cyber Systems Engineer 3Job DescriptionJoin our dynamic engineering team as a Cyber Systems Engineer 3, specializing in Model-Based Systems Engineering (MBSE) for a new solution…
Added 9 mins ago
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Software Engineer
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Owatonna, MN
- $55 to $75 USD / hour
Support application updates and interactions with Linux-based systems.
Added 10 mins ago
Systems & Network Engineer
Suntec Concrete, Inc.
Phoenix, AZ
Serve as Tier 3 escalation point for issues the Senior IT Support Specialist cannot resolve
Added 11 mins ago
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Computational Physics Algorithm Engineer
KLA Corporation
Milpitas, CA
- $136,300 to $231,700 USD / year
…responsible for developing high-performance software platforms that support semiconductor manufacturing. MACH delivers cutting-edge technologies in patterning analytics, modeling, and data…
Added 11 mins ago
Software Engineering Intern
KLA Corporation
Austin, TX
…responsible for developing high-performance software platforms that support semiconductor manufacturing. MACH delivers cutting-edge technologies in patterning analytics, modeling, and data…
Added 11 mins ago
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Software Engineer
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Milpitas, CA
- $114,800 to $195,200 USD / year
…delivers high-throughput patterned wafer inspection systems that support advanced semiconductor manufacturing. Its mission is to provide industry-leading defect detection with optimal cost…
Added 11 mins ago
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Data Analyst (AI)
Reef Capital Partners
Lehi, UT
- $80,000 to $110,000 USD / year
…analysis yourself in Reef Analytics, our internal analytics…
Added 11 mins ago
Sr Engineer Piping
Zachry Group
Downers Grove, IL
The Senior Piping Engineer will play a critical role in the engineering design, analysis, and development of complex piping systems for onshore oil & gas, chemical, LNG, and renewable…
Added 12 mins ago
Design Verification Engineer Intern (Summer 2027)
MIPS Holding Inc
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MIPS – A GlobalFoundries company is seeking a Design Verification Engineer Intern to join the CPU verification team in Plano, Texas. The intern will gain hands-on experience verifying…
Added 13 mins ago
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Outside Machinist
Aerotek
Raleigh, NC
- $35 USD / hour
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications,…
Added 13 mins ago
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Boiler Operator/ Stationary Engineer
Aerotek
Bedford, TX
- $29 to $35 USD / hour
Job Title: Boiler Operator / Stationary EngineerJob DescriptionThe Boiler Operator / Stationary Engineer is responsible for the safe, reliable operation and maintenance of boilers and…
Added 13 mins ago
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Test Equipment Design Engineer
Aerotek
Berkeley, CA
- $69.44 to $104.17 USD / hour
Job Title: Test Equipment Design EngineerJob DescriptionWe are seeking a hands-on Test Equipment Design Engineer to design and develop custom electrical test infrastructure supporting…

Spirax-Sarco Ltd.

Lead, Material Return Authorization (MRA)

Ogden, UT, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Lead, Material Return Authorization (MRA) Composed of Chromalox, Durex Industries, Vulcanic, and Thermocoax businesses, Electrical Thermal Solutions (ETS), part of Spirax Group, creates electrical process heating and temperature management solutions, including industrial heaters and systems, heat tracing, and a range of component technologies. At Chromalox, we build advanced thermal technologies for the world’s most challenging industrial heating applications. Headquartered in Pittsburgh, Pennsylvania, we got our start with an innovative solution 100 years ago when a self-taught engineer invented the first metal-sheathed resistance heating element. It was this then-advanced thermal technology that launched an entire industry. We excel in industries that have high expectations. We are acknowledged as experts at delivering solutions that exceed specifications, limit risk, and reduce operating costs. Join us as we continue to provide solutions to our customers and the world!

The Role:

Under the supervision of the Quality Supervisor, the Lead, Material Return Authorization (MRA) is responsible for coordinating and overseeing all MRA activities within the facility. This position leads as the coordinator for customers, sales representatives, customer service, application/design engineering, planning, purchasing, quality, shipping, and service technicians regarding returned product evaluations, repairs, replacements, and warranty determinations.

This position is located in Ogden, Utah.

Your Responsibilities:

Coordinate all MRA activities from receipt through final disposition.
Serve as the primary customer contact for repair status, warranty determinations, quotations, lead times, and return material inquiries.
Provide regular updates to customers and internal stakeholders.
Assist with employee training, work assignments, and performance feedback. Provide day-to-day leadership, direction, and coordination for MRA Technicians.
Create and manage MRA work orders and ensure documentation is complete and accurate.
Coordinate repair evaluations and activities performed by MRA Technicians and Service personnel.
Prioritize workload and direct daily activities of MRA department personnel.
Collaborate with cross-functional departments to support efficient processing of returned material.
Track MRA records, repair status, customer commitments, and departmental metrics.
Prepare quotations and lead-time estimates for billable repairs and non-warranty returns.
Identify and implement process improvements.
Escalate customer complaints and product safety concerns through the Quality Management System.
All other job-related duties as assigned.

Requirements:

Associate degree preferred or minimum three years of relevant experience.
Experience with customer returns, warranty claims, repair coordination, or service operations preferred.
Strong communication, organization, and customer service skills.
Working knowledge of manufacturing processes, ERP systems, and Microsoft Office.
Ability to coordinate activities across multiple departments and priorities.
Regular interaction with Customer Service, Sales, Application Engineering, Planning, Purchasing, Production, Shipping, Quality, Product Safety, customers, distributors, and service providers.
Exercise sound judgment and decision-making authority to ensure actions and priorities support the effectiveness of the MRA process, departmental objectives, customer commitments, and the overall best interests of the company.

At Chromalox, we are not just an employer but a champion of equal opportunities and inclusivity. We are dedicated to fostering a workplace that adheres to the highest hiring standards and is free from discrimination and harassment.

Chromalox is an equal opportunity employer; our commitment extends to all aspects of employment, ensuring that no individual is mistreated or discriminated against based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as defined by federal, state, or local laws.

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Skills

Sales
Customer service
Procurement
Staff training
Leadership
Documentation
Quality assurance procedures
Communication skills
Manufacturing processes
ERP
Microsoft Office
Decision making

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