Jobs in the United States

25+ jobs

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Added 2 mins ago
UA
Civil Engineer
U.S. Army Corps of Engineers
Baltimore, MD
- $102,415 to $133,142 USD / year
About the Position: As a Civil Engineer, you will serve as a Design Coordinator for a variety of civil works projects, including flood damage reduction, environmental restoration, and levee…
Added 2 mins ago
FA
Aerospace Engineer (Direct Hire)
Federal Aviation Administration
Houston, TX · Patrick AFB, FL · Wallops Island, VA · Los Angeles County, CA · Vandenberg AFB, CA · Cape Canaveral AFS, FL · Washington, DC
- $53,528 to $99,683 USD / year
…that you have this type of experience later in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the…
Added 2 mins ago
FA
Aerospace Engineer (Direct Hire)
Federal Aviation Administration
Wallops Island, VA · Patrick AFB, FL · Cape Canaveral AFS, FL · Los Angeles County, CA · Vandenberg AFB, CA · Washington, DC · Houston, TX
- $77,351 to $148,073 USD / year
…that you have this type of experience later in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the…
Added 2 mins ago
VH
Healthcare Engineer
Veterans Health Administration
Birmingham, AL
- $70,039 to $161,512 USD / year
The Birmingham VA Healthcare Service is recruiting for a Healthcare Engineer. The Healthcare Engineer will function under the Facilities Management Service.
Added 4 mins ago
Senior Transmission Line Engineer - Remote
ICF
Kansas City, MO
We are seeking a Senior Transmission Line Engineer to support and advance our growing transmission engineering practice. In this role, you will provide senior‑level technical expertise,…
Added 5 mins ago
US
ELECTRICAL ENGINEERING
United States Space Force
Buckley AFB, CO
- $99,800 to $154,280 USD / year
The primary purpose of this position is to serve as a senior professional electrical engineer, performing operations and maintenance (O&M) duties in support of a military installation.…
Added 7 mins ago
UA
Interdisciplinary
U.S. Army Corps of Engineers
Fort Sam Houston, TX · Lackland AFB, TX
- $108,001 to $140,403 USD / year
Senior Project Engineer, involved in field engineering and inspection, office engineering, materials testing and control, and administrative functions. | Ensure that all phases of the…
Added 7 mins ago
UA
Interdisciplinary
U.S. Army Corps of Engineers
Lackland AFB, TX · Fort Sam Houston, TX
- $108,001 to $140,403 USD / year
Senior Project Engineer, involved in field engineering and inspection, office engineering, materials testing and control, and administrative functions. | Ensure that all phases of the…
Added 7 mins ago
US
Civil Engineer
United States Army Installation Management Command
Fort Belvoir, VA
- $102,415 to $133,142 USD / year
About the Position: Serves as a Civil Engineer on an interrelated team of engineers/architects engaged in construction, design and review for the Directorate of Public Works.Duties
Added 8 mins ago
XE
Mobile Facilities Maintenance Technician I - Sioux Falls, SD
Xcel Energy
Sioux Falls, SD
- $47.77 USD / hour
Xcel Energy is a place where you’ll have opportunities to grow, expand your skills, and help lead the clean energy transition. We offer meaningful rewards, recognition, and support to help…
Added 8 mins ago
Director - Customer Response Engineering
Trellix
Pierre, SD
Deep technical skill with an AI-first mindset. You can read a crash dump, a process trace, or a packet capture and argue root cause with senior engineers. Your first move on a hard problem…
Added 8 mins ago
Senior Telecom Engineer
Maximus
Pierre, SD
Maximus is seeking an experienced Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale…
Added 8 mins ago
Mechanical Engineer, Data Center Operations Engineering
Meta
Pierre, SD
Meta is seeking a Mechanical Engineer to join our Data Center Operations Engineering team. Our data centers are the foundation upon which our rapidly growing infrastructure efficiently…
Added 11 mins ago
Staff Software Engineer - Virtualization
General Motors
Jefferson City, MO
+ Identify opportunities, strategies, process improvements, and lead the change.
Added 11 mins ago
GI
Senior Software Engineer
GitHub, Inc.
United States
- $127,800 to $339,000 USD / year
As a software engineer at GitHub, you will enhance the collaboration experience at GitHub by working closely with a community of engineers and designers with a distributed, diverse and…
Added 13 mins ago
LR
Research Materials Engineer, AST, Aerospace Materials
Langley Research Center
Egg Harbor Township, NJ
- $117,284 to $152,471 USD / year
As a Research Material Engineer, AST, Aerospace Materials in the Durability, Damage Tolerance, and Reliability Branch, you will lead computational and experimental studies on…
Added 17 mins ago
NF
ENVIRONMENTAL ENGINEER/PHYSICAL SCIENTIST
Naval Facilities Engineering Systems Command
Bangor, WA
- $119,630 to $155,521 USD / year
You will serve as a ENVIRONMENTAL ENGINEER/PHYSICAL SCIENTIST in the ENVIRONMENTAL DIVISION of NAVFAC NORTHWEST.
Added 17 mins ago
NA
SUPERVISORY ELECTRONICS ENGINEER
Naval Air Systems Command
Jacksonville, FL
- $125,776 to $163,514 USD / year
Successful completion of a professional engineering degree. To be acceptable, the program must: (1) lead to a bachelor's degree (or higher) in a school of engineering with at least one…
Added 17 mins ago
NA
General Engineer
Naval Air Systems Command
Jacksonville, FL
- $106,437 to $138,370 USD / year
You will serve as a Systems Engineer (Airframe L&S) in the F-35 Airframe Integrated Product Team of FLTREADCEN SOUTHEAST.
Added 17 mins ago
NA
AEROSPACE ENGINEER
Naval Air Systems Command
Tinker AFB, OK · Fort Worth, TX · Jacksonville, FL
- $125,776 to $163,514 USD / year
You will serve as the F135 Propulsion System Technical Lead for the F-35 Aircraft in the FST ENGINEERING DIV, FST DEPT of FLTREADCEN SOUTHEAST.
Added 17 mins ago
UA
INTERDISCIPLINARY (Technical Manager)
U.S. Army Corps of Engineers
New York, NY
- $105,481 to $137,128 USD / year
…for the technical and administrative management of Architect-Engineer (A-E) and/or in-house designs for the construction, maintenance, alteration, and repair…
Added 17 mins ago
Sr. Teamcenter PLM Solutions Engineer
General Motors LLC
Warren, MI · Austin, TX
Independently lead and facilitate workshops with end-users, asking probing questions to elicit deep business process discussions and map complex process flow diagrams.
Added 24 mins ago
G
Sr. Electrical Engineer/Project Manager
GPAC
Columbus, OH
- $95,000 to $155,000 USD / year
Function as lead electrical engineer for multi-discipline projects, through all phases of process
Added 25 mins ago
G
Sr. Electrical Engineer/Project Manager
GPAC
Dallas, TX
- $95,000 to $155,000 USD / year
Function as lead electrical engineer for multi-discipline projects, through all phases of process
Added 33 mins ago
Civil Engineer 4
CDM Smith
Portland, OR
We are currently seeking an experienced Civil Engineer to support water-related projects for a diverse client base. The ideal candidate will have a strong background in conveyance with…

Spirax-Sarco Ltd.

Customer Experience Representative

Wilmington, MA, United States

$49,686 to $83,360 USD / year

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Job details

Pay: $49,686 to $83,360 USD / year
Experience: 2+ years of experience in B2B customer service, inside sales, or a related customer-facing role.
Posting language: English
Posted: Nov 4, 2026

Original job description

Job Title: Customer Experience Representative (B2B)Location: 37 Upton Drive, Wilmington, MALocation Type: HybridWebsite: https://www.wmfts.com/en/Group: https://www.spiraxgroup.com/ When you join Watson-Marlow Fluid Technology Solutions, a part of the Spirax Group, you will be integrated into a cooperative and encouraging team, participate in challenging yet critical work, and experience ongoing growth opportunities to help you achieve your full potential. Visit our website to learn more. Company Overview At Watson-Marlow Fluid Technology Solutions, part of Spirax Group, we are driven by innovation and are dedicated to creating an inclusive workplace where everyone is empowered to make a difference. As a world leader in manufacturing peristaltic pumps and associated fluid path technologies for the life sciences and process industries, we offer a wide range of products, including tubing, specialised filling systems and products for single-use applications. Our shared Purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare. With customers in 116 countries, we provide the solutions that sit behind the production of many items used in daily life, from baked beans to mobile phones! Our inclusive culture and Values, unites us, guides our decisions and inspires us everywhere that we operate. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet and shareholders by creating a truly equitable working environment where everyone feels included. Why Join Us

Work on high-impact, technically complex solutions across global industries
Be part of a collaborative, people-first culture with strong internal mobility
Access career growth and development opportunities, including leadership pathways
Contribute to a company committed to inclusion, innovation, and sustainability

This role will focus on:We are looking for a motivated and detail-oriented individual to join our newly formed Customer Experience (CX) team, where our focus is on enhancing the overall customer experience through dedicated support. As a Customer Experience Representative, you will manage a defined group of customers, building and maintaining strong relationships that support business growth. With a customer-focused mindset, you will own the end-to-end inquiry-to-order process - ensuring a seamless experience from initial quotation through order entry, confirmation, tracking, and post-delivery issue resolution. You will serve as a key liaison between customers and internal teams, ensuring needs are met efficiently, accurately, and in alignment with standard operating procedures. This role is based in Wilmington, MA and operates on a hybrid schedule (3 days in-office).

What you’ll be doing:

Serve as the primary point of contact for customers, addressing inquiries, resolving concerns, and delivering superior service.
Proactively communicate with our customers on a wide array of needs. Communicate changes to product lead times, inventory availability, or other order-related updates to customers and internal teams.
Directly enter customer orders into the ERP system (Microsoft AX/Dynamics), ensuring all data is accurate, complete, and up-to- date.
Process credit card payments and support financial operations for efficient customer account setup and issue resolution.
Collaborate and liase with internal teams to ensure the customer’s needs are prioritized and followed up on.
Monitor and maintain delivery timelines to ensure alignment with customer expectations.
Provide timely and accurate order status updates, including shipment tracking information, as requested by customers.
Assist in the preparation and follow-up of customer quotations, ensuring accuracy and alignment with customer requirements. Follow-up with customers and/or Sales on quoted product with intent to order.
Proactively identify and resolve order discrepancies, working closely with the warehouse and operations teams.
Maintain and update sales agreements, pricing, and customer information in the ERP system and relevant databases.
Participate in continuous improvement initiatives to streamline processes and enhance customer satisfaction.
Provide support for online customer interactions, including WebChat/Teams, ensuring a consistent and professional experience.
Attend team meetings, training sessions, and workshops to enhance professional knowledge and contribute to organizational success.
Ensure customer records, including contacts, addresses, and account information, are accurate and up to date in the CRM/ERP system.
Support data cleanup initiatives to enhance data integrity and prepare for future integration and system improvement projects.
Perform other duties as assigned or directed by the manager.

This is what you’ll need to be successful in this role:

2+ years of experience in B2B customer service, inside sales, or a related customer-facing role.
Strong verbal and written communication skills, with the ability to engage effectively with both internal teams and external customers.
Demonstrated ability to build and maintain customer relationships, including comfort with phone and/or in-person interactions as needed.
Proactive, solutions-oriented mindset with solid analytical and problem-solving skills to resolve issues efficiently.
High level of accuracy and organization, with attention to detail in order entry and customer data management.
Proficiency in Microsoft Office (Word, Excel, Outlook, Teams) and experience using CRM/ERP systems; familiarity with Microsoft Dynamics/AX is a plus.
Proven ability to develop and sustain strong customer relationships with professionalism and credibility.
Ability to prioritize effectively and manage multiple tasks in a fast-paced environment.
Familiarity with standard operating procedures and a commitment to following and improving them where appropriate.
Collaborative and approachable style, with strong interpersonal skills to work across teams and functions.
Detail-oriented with a proactive approach to identifying and resolving challenges.

Physical Demands:

Mobility: Must be able to sit at a desk for extended periods, and occasionally lift or carry office supplies and equipment up to 10 pounds.
Vision and Hearing: Ability to use a computer and read documents. Effective communication skills to interact with colleagues and clients.
Work Environment: Typical office setting with moderate noise levels and standard office equipment. Reasonable accommodations will be provided to enable individuals with disabilities to perform essential job functions. We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

This position offers a salary range of USD 49,686.00 - 83,360.00 per year. Final salary offers are determined by multiple factors, including education, experience, internal equity, geographic location, and the candidate’s expertise, and therefore may vary from the range listed. For roles based outside Massachusetts, the applicable salary range may be lower. At Watson-Marlow, we believe in taking care of our colleagues. We offer a generous benefits package, including:

Robust Retirement Plan: Benefit from a 5% employer 401K contribution, plus a 50% match on up to 3% of your contributions for added financial security, empowering your financial security.
Comprehensive and Supportive Parental Leave: Experience our inclusive, gender-neutral parental leave policy, offering 16 weeks at 100% pay. Upon your return, enjoy a gradual transition with a unique 80% work schedule while still receiving 100% of your pay for the first 6 months, ensuring a balanced reintegration into the workplace.
Fertility Assistant Program: Fertility Benefits to support you on your journey to building a family. It may include IVF, genetic testing, and other fertility-related services.
Generous Time Off: Enjoy ample time off to recharge and attend to life's circumstances with generous vacation and well-being day, 9 observed holidays, 1 floating holiday day, up to 15 caregiver days, and 80 hours of annual sick leave.
Community Engagement Opportunities: Make a difference with 3 paid volunteer days each year, encouraging you to give back to the community and causes you care about.
And Many More Benefits: Such as an offering of 3 healthcare plans with HSA contributions along with other benefits designed to support your well-being and professional growth. We invite you to explore all the ways we strive to create a fulfilling and rewarding work environment.

Everyone is Included at Spirax Group We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone’s contribution is valued across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique. We know that everyone needs some extra help from time to time, so we have introduced a range of additional benefits through our Group Inclusion Commitments. Learn more at Our Inclusion Commitments. Equal Opportunity Employer Watson-Marlow Fluid Technology Solutions is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or other protected characteristics as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Watson-Marlow Fluid Technology Solutions makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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Skills

Customer experience
Customer service
Sales
Customer relations
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
ERP
Microsoft Dynamics AX
Use a computer

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