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Manager, Portfolio Program Planning
AbbVie
North Chicago, IL
- $109,500 to $208,500 USD / year
…multiple complex (e.g. late stage, requiring a device) drug development projects. Drives team accountability to meet project deliverables. Develops multiple project planning scenarios;…
Added just now
Principal TPM, Stores BST, StoresSec
Amazon.com Services LLC
Seattle, WA · Herndon, VA
…Amazon's Stores business. We're looking for a Principal Technical Program Manager to own our Observability program. The program gives Amazon a clear, current picture of the systems we run…
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Sr. Program Manager, Change Management, Amazon Customs & Trade
Amazon.com Services LLC
Tempe, AZ · Nashville, TN · Arlington, VA
- Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including…
Added 1 min ago
Manager, GTM Consulting (Professional Services)
ZoomInfo Technologies LLC
Waltham, MA
As a Manager, GTM Consulting within the Professional Services arm of ZoomInfo, you will lead a high-performing pod of senior GTM engineering and consulting talent, and own the capacity,…
Added 1 min ago
Patient Care Tech (PCT)
Tenet Healthcare Corporation
Turlock, CA
…comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs…
Added 2 mins ago
Shift Manager (RN) - ER
Tenet Healthcare Corporation
Manteca, CA
The Shift Manager assists the Clinical Manager and/or Department Director in providing direction in the development and evaluation of nursing personnel, and in maintaining operations of the…
Added 2 mins ago
Project Manager
LIPAPRD
Bethpage, NY
…well-being: medical, dental, vision, paternal leave and family leave programs, behavioral health programs, 401(k), life insurance, tuition reimbursement, and generous paid time…
Added 2 mins ago
Manager, Electrical Systems
University of Arkansas for Medical Sciences
Remote, United States
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We…
Added 2 mins ago
Intermediate Program Manager
University of Arkansas for Medical Sciences
Remote, United States
The Program Manager serves as a key operational and administrative leader within the College of Medicine Office of Research, supporting the full lifecycle of proposal initiatives and…
Added 2 mins ago
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Strategic Partnerships Manager
Shippo
Remote, United States
- $153,000 to $175,900 USD / year
We are looking for a Strategic Partnerships Manager to join our dynamic and entrepreneurial team. You will own and lead some of our most strategic partnerships, in which you will lead all…
Added 2 mins ago
Contract Portfolio Manager (Gas Power)
GE Vernova
Unspecified, TX
…individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs…
Added 3 mins ago
Associate Director, Graduate Programs for Experienced Professionals
Bentley University
Waltham, MA
Act as the administrative program manager for all co-curricular needs for working professional programs.
Added 5 mins ago
Regional Office Manager
United Energy Workers Healthcare
Waverly, OH
…under the Energy Employees Occupational Illness Compensation Program Act (EEOICPA), ensuring they receive the care, resources, and support they…
Added 5 mins ago
ELEMENTARY 6TH GRADE TEACHER (Marion Mix Elementary School)
Elk Grove Unified School District
Elk Grove, CA
Participate in curricular and extra-curricular school programs, assessment and development activities, student supervision and control, and staff, parent, department and District meetings.
Added 5 mins ago
Sr. Manager of Engineering (Device Assembly, Labeling & Packaging)
Amgen Inc.
OH
Let’s do this. Let’s change the world. In this role the Senior Manager of Engineering is responsible for providing technical and engineering leadership for the design, development,…
Added 5 mins ago
Contracts & Pricing Strategy Senior Manager – IMDELLTRA & BLINCYTO
Amgen USA Inc.
Remote, United States
…and be part of the US Value & Access Organization. The Senior Manager will be responsible for helping shape the development and execution of the access and contracting strategy for…
Added 5 mins ago
Benefits Assistant
State of Nebraska
Lincoln, NE
Under general supervision, position will provide varied advanced technical/administrative support to manager in the processing, coordinating, tracking, and monitoring of…
Added 5 mins ago
CO
Human Resources Analyst (Recruitment)
City of Pleasanton
Pleasanton, CA
- $82.04 to $123.06 USD / hour
This is an opportunity for an HR professional who enjoys bringing structure to complexity, thinking creatively about how to attract talent, and managing projects from start to finish.…
Added 6 mins ago
Utilities Specialist, AMER
Waymo
Remote, United States
This role follows a hybrid work schedule and reports to the Strategic Partner Development Manager.
Added 6 mins ago
SM
Manager, THRIVE Institute
Samuel Merritt University
United States
- $124,000 to $128,000 USD / year
The Manager of the THRIVE Institute provides programmatic and operational leadership for the Trauma-Informed Health Education, Research and Innovation on Violence and Exploitation (THRIVE)…
Added 6 mins ago
SM
Executive Director of Facilities Operations and Engineering
Samuel Merritt University
United States
- $170,000 to $185,000 USD / year
Direct organizational planning, workforce development, and succession planning for the Facilities Management enterprise.
Added 7 mins ago
EHS Home -Based Supervisor
CLACKAMAS COUNTY CHILDRENS COMMISSION
United States
· In consultation with the HBSM, develop and implement training and professional development plans for the home-based services component.
Added 7 mins ago
Associate Marketing Brand Manager - Intern Summer 2027
Russell Stover
Kansas City, MO
As an Associate Marketing Manager, you will play a key role within the Marketing team by supporting a wide range of brand-building initiatives. Projects will include: performing business…
Added 7 mins ago
RD
Senior Manager, Safety
Rowan Digital Infrastructure
Temple, TX
- $130,000 to $150,000 USD / year
…Tier 1 markets across the United States at various stages of development, and we’re looking for incredible and passionate people to help us advance our company and our commitment to…
Added 7 mins ago
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On-Call Program Monitor
SWORDS TO PLOWSHARES VETERANS RIGHTS ORGANIZATION
San Francisco, CA
- From $24.34 USD / hour
…advance or for immediate coverage. This position reports to the Program Manager for On Call Staffing…

Spinnaker Resorts

Guest Services Agent

Hilton Head, SC, United States

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Job details

Posting language: English

Original job description

WHO WE ARE

Spinnaker Resorts develops, markets and provides property management for 12 resorts that offer different experiences, as each location has unique topography and local flavor. From the low-key coastal paradise of Hilton Head Island, South Carolina, to the sunny shores of Ormond Beach, Florida, to the neon and natural draw of the Ozarks in Branson, Missouri, or to the historical charm of Williamsburg, Virginia – Spinnaker Resorts has developed resorts that our owners and guests love to return to after previously experiencing vacation days filled with leisure and exploration. An award-winning vacation ownership company, Spinnaker Resorts offers a variety of opportunities for talented individuals who seek a rewarding career in helping make vacation ownership dreams come true. What makes us memorable, in addition to our excellent quality accommodations, amenities and property management, is our company’s exceptional customer service and dedication to our owners and guests. As we continue to expand our operations, consider starting a career with a company made up of over 600 industry professionals dedicated to one common goal: providing our owners and guests with the most extraordinary vacation experience possible. Click here to meet the Spinnaker Family! Testimonials from team members from various locations and roles. Could you see yourself joining our team?

JOB DESCRIPTION SUMMARY

The Guest Services Agent will deliver outstanding customer service to our owners and guests and is responsible for upholding SDC Property’s standards and practices. The Guest Services Agent will provide meaningful and positive interactions with guests from the phone, during check-in, throughout the duration of the stay and finally to the conclusion during the check-out process.

DUTIES AND RESPONSIBILITIES

Participate in daily operations of the Front Desk, including but not limited to the front desk check list, answering phone calls, checking guests in and out, and creating positive and helpful interactions with our owners and guest.
Know the general roles and responsibilities of corporate departments, manager, and directors.
Support our “guest service approach” by ensuring guests are called from the wait list for early check-in as soon as possible.
Follow all ADA rules as they pertain to Service Animals.
Provide detailed work orders through HotSOS along with exceptional follow-up to all guests requiring this service.
Ensure safety and security for all our guests and owners.
Ensure all cash is secure at the front desk.
Ensure package handling and check requests are done following proper procedures.
Have knowledge of the RCI and II exchange process, ownership, inventory, and rental types to include 3rd party intermediaries along with booking rules and processes in order to better assist our guest and owners.
Provide constant communication with the marketing team with regards to tour guests experiencing any issues.
Have complete understanding of Golf privileges.
Communicate clearly and precisely with both owners/guests and interdepartmentally.
Be informative and suggestive with good local area knowledge and general information about our properties.
Accurately check in guests and provide them with a positive start to their vacation experience.
Post payments to guest folios, ensuring that the guests have paid for their stay prior to checking in, that all assessment dues are collected and obtain appropriate authorizations for incidentals.
Give a professional and warm farewell to our guests.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

High School Diploma or GED
Neat clean appearance, warm, welcoming, friendly, and outgoing personality.
Good Computer skills including Microsoft Office, Microsoft Excel, email, and general computer skills.
Verbal and written communication skills for interaction with owners, guests, vendors, employees, and the public, using tact and poise.
Follows directions with accuracy and positive attitude.
On time for scheduled shifts and always shows up for work.

BENEFITS (if eligible)

Weekly Pay and Direct Deposit
Health Insurance (Medical/Vision/Dental)
Company-Paid Life Insurance
Paid Time Off (PTO) Program
Paid Vacation and Holiday Pay
401 (K) Retirement Plan with a Company Match (based on eligibility)
Employee Wellness Programs
Fitness Center Reimbursement
Ongoing Professional Development Opportunities
Employee Family & Friends Discounted Stays
Various Employee Discounts (Local Businesses and National Retailers)
Employee Recognition and Appreciation Events (Annual Employee Picnic & Holiday Party)
Company-Supplied Uniforms and Equipment (Applicable Positions)
Flexible Work Schedules

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Skills

Deliver outstanding service
Front Desk
Communication skills
Check in guests
Computer skills
Microsoft Office
Microsoft Excel

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