Jobs in the United States

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Sr Commercial Scheduler
Delek US
Brentwood, TN
…commodities by rail and associated transload operations to support commercial, refinery, inventory and customer requirements. Determines material and transportation requirements and…
Added just now
SO
Project Administrative Coordinator
SERVPRO of Denver Southeast
Denver, CO
- $55,000 to $60,000 USD / year
…scheduling, logistics, dispatch, job/project coordinating, and strong customer…
Added 1 min ago
Program Manager - USCIS TES
JCTM, LLC
28278
What if your program management expertise could help strengthen the technology infrastructure supporting one of the nation's most important federal service organizations? The U.S.…
Added 1 min ago
VF
Group Fitness Team Lead
VASA Fitness
Westminster Federal, CO
- $21 to $35 USD / hour
…lives are changed through authentic connections, growth, and support--for both members and team…
Added 1 min ago
Clinical Medical Assistant
VIPcare
Winter Park, FL
The Medical Assistant is responsible for providing both clinical and administrative support to ensure the delivery of safe, high-quality, patient-centered care. Working under the direction…
Added 1 min ago
Clinical Medical Assistant
VIPcare
Winter Park, FL
The Medical Assistant is responsible for providing both clinical and administrative support to ensure the delivery of safe, high-quality, patient-centered care. Working under the direction…
Added 1 min ago
V
Receptionist
VIPcare
Oklahoma City, OK
- $18 to $21 USD / hour
The Receptionist is responsible for providing exceptional customer service while supporting the daily administrative operations of the medical practice. As the first point of contact for…
Added 1 min ago
Program Manager - Transit Technology & Fare Systems
WSP
New York, NY · NY
WSP is seeking an experienced Program Manager to support a major transit agency in New York City on large-scale fare payment, transit technology, and customer-facing mobility programs. This…
Added 1 min ago
Administrative Assistant
HB Hub International New England, LLC
Idaho Falls, ID
Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
Added 1 min ago
Account Manager - Commercial Insurance
Hub International Mountain States Limited
Billings, MT · Missoula, MT · Bozeman, MT · Great Falls, MT
Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
Added 2 mins ago
GL
Senior Manager, GAIN Digital Strategy
Galderma Laboratories, LP
United States
- $160,000 to $190,000 USD / year
…Global GAIN, external vendors, faculty, and agencies. The Senior Manager is accountable for aligned digital-program budgets, assigned congress education programs, field support and…
Added 2 mins ago
GL
Senior Manager, GAIN Education
Galderma Laboratories, LP
United States
- $160,000 to $190,000 USD / year
The role is accountable for faculty engagement and utilization, program content and materials, participant and field communications, Veeva submissions, program analytics, assigned congress…
Added 2 mins ago
Teller
Columbia Bank
Lewiston, ID
…qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal…
Added 2 mins ago
Maintenance Mechanic-2nd Shift
Volm Companies
Antigo, WI
Without Our Customers We Are Nothing (CUSTOMER FIRST) – We realize that we are blessed to serve our customers and without them, our company does not exist. They rely on us for their success…
Added 2 mins ago
Traveling Community Operations Support Manager
AIR Communities
Moreno Valley, CA
…immediate impact? AIR Communities is seeking a Traveling Community Manager / Field Operations Support Manager to serve as a key operational resource across our national…
Added 2 mins ago
Property Adjuster - Field Estimating - Philadelphia, PA
Allstate Insurance Co.
Remote, United States
…losses, ensuring our customers receive the highest level of support and resolution for these specific…
Added 2 mins ago
Bodily Injury Adjuster - Moderate Represented - Remote PST/MST/CST
Allstate Insurance Co.
Remote, United States
Excellent customer service is essential. For many customers, this may be their first experience filing a claim. It's your responsibility to support them through what can be a stressful…
Added 2 mins ago
AI
Inside Property Adjuster - In Office / Hybrid - Boise, ID
Allstate Insurance Co.
United States
- $22.84 to $28.85 USD / hour
…losses, ensuring that our customers receive the highest level of support and resolution for these specific…
Added 2 mins ago
LEU+ Project Controls Specialist
Westinghouse Electric Company, LLC
Hopkins, SC
You will report to the LEU+ Program Manager and be located at Columbia, SC. You will support the role 100% onsite.
Added 2 mins ago
Manager, IT Audits
Liberty
Charlestown, NH · Granby, MO · Paw Paw, IL · Strafford, MO · Anderson, MO · Chillicothe, MO · Hollister, MO · Tilton, NH · Manchester, NH · Blackstone, MA · Willard, MO · Goodyear, AZ · Joplin, MO · Ozark, MO · Bolivar, MO · Jackson, MO · Platte City, MO · South Lake Tahoe, CA · Concord, NH · Girard, IL · Massena, NY · Fall River, MA · Hooksett, NH · Columbus, KS · Hewlett, NY · Gravette, AR · Gainesville, GA · Bryson, TX · Tahoe Vista, CA · Mountain Lake, MN · Sea Cliff, NY · Stockton, MO · Sedalia, MO · Mayer, AZ · Rio Rico, AZ · Henrietta, MO · LaRussell, MO · Republic, MO · Greenfield, MO · Buffalo, MO · Baxter Springs, KS · Lockwood, MO · Noel, MO · Reeds, MO · Harrisburg, IL · Aurora, MO · Pine Bluff, AR · Maryville, MO · Minonk, IL · Malden, MO · Sheridan, IL · Webb City, MO · Branson, MO · Kirksville, MO · Vandalia, IL · Taft, CA · Butler, MO · Hannibal, MO · Carefree, AZ · Columbus, GA · Nevada, MO · Keokuk, IA · Commerce, OK · Litchfield Park, AZ · Metropolis, IL · Ogdensburg, NY · Tyler, TX · Londonderry, NH · Hayhurst, TX · Forsyth, MO · Apple Valley, CA · Surprise, AZ · Billings, MO · Hawkins, TX · Caruthersville, MO · Gold Canyon, AZ · Keene, NH · Salem, NH · Nixa, MO · Marshall, MO · Clinton, MO · Sikeston, MO · Pierce City, MO · Downey, CA · Galesburg, KS · Humansville, MO · Riverton, KS · Seneca, MO · Newburgh, NY · Neosho, MO · White Hall, AR · Lebanon, NH · Nashua, NH · Sanger, CA · Sierra Vista, AZ · Merrick, NY
…through our portfolio of utility investments to over one million customer connections, largely in the United States and…
Added 2 mins ago
Patient Access Specialist
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…and visitors in a professional manner while working to exceed customer service expectations. Pre-registers current and prospective patients which includes: performing verification of…
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Diesel Mechanic
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Operations Clerk
tral Texas Refuse LLC
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Reports any safety or customer service related issues to supervisor or manager immediately.
Added 2 mins ago
EM
Sales Management Trainee
Enterprise Mobility
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Added 3 mins ago
Supervisor, Operations
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…services including cable testing, rejuvenation and replacement to support our customers as a value-add partner. We are proud to offer competitive compensation, employee benefits, tuition…

Spinnaker Resorts

Guest Services Agent

Hilton Head, SC, United States

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Job details

Posting language: English

Original job description

WHO WE ARE

Spinnaker Resorts develops, markets and provides property management for 12 resorts that offer different experiences, as each location has unique topography and local flavor. From the low-key coastal paradise of Hilton Head Island, South Carolina, to the sunny shores of Ormond Beach, Florida, to the neon and natural draw of the Ozarks in Branson, Missouri, or to the historical charm of Williamsburg, Virginia – Spinnaker Resorts has developed resorts that our owners and guests love to return to after previously experiencing vacation days filled with leisure and exploration. An award-winning vacation ownership company, Spinnaker Resorts offers a variety of opportunities for talented individuals who seek a rewarding career in helping make vacation ownership dreams come true. What makes us memorable, in addition to our excellent quality accommodations, amenities and property management, is our company’s exceptional customer service and dedication to our owners and guests. As we continue to expand our operations, consider starting a career with a company made up of over 600 industry professionals dedicated to one common goal: providing our owners and guests with the most extraordinary vacation experience possible. Click here to meet the Spinnaker Family! Testimonials from team members from various locations and roles. Could you see yourself joining our team?

JOB DESCRIPTION SUMMARY

The Guest Services Agent will deliver outstanding customer service to our owners and guests and is responsible for upholding SDC Property’s standards and practices. The Guest Services Agent will provide meaningful and positive interactions with guests from the phone, during check-in, throughout the duration of the stay and finally to the conclusion during the check-out process.

DUTIES AND RESPONSIBILITIES

Participate in daily operations of the Front Desk, including but not limited to the front desk check list, answering phone calls, checking guests in and out, and creating positive and helpful interactions with our owners and guest.
Know the general roles and responsibilities of corporate departments, manager, and directors.
Support our “guest service approach” by ensuring guests are called from the wait list for early check-in as soon as possible.
Follow all ADA rules as they pertain to Service Animals.
Provide detailed work orders through HotSOS along with exceptional follow-up to all guests requiring this service.
Ensure safety and security for all our guests and owners.
Ensure all cash is secure at the front desk.
Ensure package handling and check requests are done following proper procedures.
Have knowledge of the RCI and II exchange process, ownership, inventory, and rental types to include 3rd party intermediaries along with booking rules and processes in order to better assist our guest and owners.
Provide constant communication with the marketing team with regards to tour guests experiencing any issues.
Have complete understanding of Golf privileges.
Communicate clearly and precisely with both owners/guests and interdepartmentally.
Be informative and suggestive with good local area knowledge and general information about our properties.
Accurately check in guests and provide them with a positive start to their vacation experience.
Post payments to guest folios, ensuring that the guests have paid for their stay prior to checking in, that all assessment dues are collected and obtain appropriate authorizations for incidentals.
Give a professional and warm farewell to our guests.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

High School Diploma or GED
Neat clean appearance, warm, welcoming, friendly, and outgoing personality.
Good Computer skills including Microsoft Office, Microsoft Excel, email, and general computer skills.
Verbal and written communication skills for interaction with owners, guests, vendors, employees, and the public, using tact and poise.
Follows directions with accuracy and positive attitude.
On time for scheduled shifts and always shows up for work.

BENEFITS (if eligible)

Weekly Pay and Direct Deposit
Health Insurance (Medical/Vision/Dental)
Company-Paid Life Insurance
Paid Time Off (PTO) Program
Paid Vacation and Holiday Pay
401 (K) Retirement Plan with a Company Match (based on eligibility)
Employee Wellness Programs
Fitness Center Reimbursement
Ongoing Professional Development Opportunities
Employee Family & Friends Discounted Stays
Various Employee Discounts (Local Businesses and National Retailers)
Employee Recognition and Appreciation Events (Annual Employee Picnic & Holiday Party)
Company-Supplied Uniforms and Equipment (Applicable Positions)
Flexible Work Schedules

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More about this job

Skills

Deliver outstanding service
Front Desk
Communication skills
Check in guests
Computer skills
Microsoft Office
Microsoft Excel

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