Desktop Support - Night Shift - Onsite.
- Newark, NJ, United States
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Job details
- Experience
- 4–6 years’ experience or college degree
- Posting language
- English
- Posted
Original job description
Company Description
Job Description
This is a fully onsite role (5 days, Tuesday to Saturday 12am-8am) providing level 1 & 2 support for users, troubleshoot hardware and software problems for desktop and laptop computers and conduct remote problem solving when necessary.
Requirements:
- 4–6 years’ experience or college degree
- Windows AD, Office 365, DHCP, DNS, LAN/WAN
- Ticketing system, asset management, vendor coordination
- Strong customer service and communication skills
- Saturday and holiday availability
Nice-to-have: Scripting, ITIL knowledge, Airwatch MDM. Additional Information All your information will be kept confidential according to EEO guidelines.
More about this job
Skills
- Microsoft Windows
- Microsoft 365
- DHCP
- DNS
- LAN
- WAN
- Customer service
- Communication skills
- ITIL
- Mobile device management