Retail Department Lead

Spherion Staffing is hiring a Retail Department Lead in Watertown, SD! We're seeking a results-driven leader to manage department operations, elevate customer service, and mentor a high-performing sales team. If you have a passion for merchandising, team development, and hitting sales goals, apply today to lead your department to victory.

Pay: $18-22/hour DOE

Responsibilities:

Category Leadership & Associate Training Drive Category Growth: Lead merchandising, inventory, and sales strategies for the assigned department. Train & Coach: Educate sales associates across stores on product knowledge, seasonal items, and advanced selling techniques. Stay Ahead of Trends: Monitor industry innovations, new products, and seasonal demand to recommend inventory updates and promotions. Collaborate: Work with Store Leaders and the Merchandising Team to plan seasonal resets, end caps, and special promotional events. Customer Engagement & Service Be the Category Ambassador: Provide expert product recommendations and personalized solutions to exceed customer expectations. Provide Top-Tier Service: Warmly greet shoppers, handle inquiries promptly, and resolve customer concerns with professionalism. Cross-Department Knowledge: Maintain expert-level knowledge while expanding your understanding of surrounding store departments. Operations & Merchandising Maintain Visual Standards: Keep the department clean, fully stocked, organized, and accurately priced. Inventory Control: Partner with store teams on receiving, stocking, replenishment, and special orders. Safety & Equipment: Maintain a safe, positive work culture and operate store equipment (e.g., forklift) after proper certification. Perform other store leadership duties as assigned.

Working hours: Various Shifts Available

Skills:

See below

Education:

High School

Experience:

1-4 years

Qualifications:

-Previous retail management or department leadership experience preferred -Knowledge of department products is highly advantageous. This would include grills or lawn and garden products -Demonstrated ability to train, coach, and develop team members -Strong merchandising and visual presentation skills -Excellent communication, organizational, and problem-solving abilities -High School Diploma or GED required -Ability to lift, move, and carry up to 40 pounds

Benefits

-Flexible schedule -Paid time off -Health insurance -Dental insurance -Vision insurance -401(k) -401(k) matching -Referral program -Employee discount -Paid training

To be considered, please apply online at www.spherion.com/apply or if you have questions you can reach out to Troy Thoms at 605-610-3204

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

key responsibilities

Category Leadership & Associate TrainingDrive Category Growth: Lead merchandising, inventory, and sales strategies for the assigned department.Train & Coach: Educate sales associates across stores on product knowledge, seasonal items, and advanced selling techniques.Stay Ahead of Trends: Monitor industry innovations, new products, and seasonal demand to recommend inventory updates and promotions.Collaborate: Work with Store Leaders and the Merchandising Team to plan seasonal resets, end caps, and special promotional events.Customer Engagement & ServiceBe the Category Ambassador: Provide expert product recommendations and personalized solutions to exceed customer expectations.Provide Top-Tier Service: Warmly greet shoppers, handle inquiries promptly, and resolve customer concerns with professionalism.Cross-Department Knowledge: Maintain expert-level knowledge while expanding your understanding of surrounding store departments.Operations & MerchandisingMaintain Visual Standards: Keep the department clean, fully stocked, organized, and accurately priced.Inventory Control: Partner with store teams on receiving, stocking, replenishment, and special orders.Safety & Equipment: Maintain a safe, positive work culture and operate store equipment (e.g., forklift) after proper certification. Perform other store leadership duties as assigned.

experience 1-4 years

skills See below

qualifications

-Previous retail management or department leadership experience preferred-Knowledge of department products is highly advantageous. This would include grills or lawn and garden products-Demonstrated ability to train, coach, and develop team members-Strong merchandising and visual presentation skills-Excellent communication, organizational, and problem-solving abilities-High School Diploma or GED required-Ability to lift, move, and carry up to 40 poundsBenefits-Flexible schedule-Paid time off-Health insurance-Dental insurance-Vision insurance-401(k)-401(k) matching-Referral program-Employee discount-Paid training

education High School