Jobs in the United States

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Added 2 mins ago
FE
Worldwide Account Manager Regional
Federal Express Corporation
Columbus, OH
- $6,750 to $9,500 USD / month
High level of negotiation skills needed to implement complex pricing programs, logistics optimization, and aligning customers’ needs to strategic goals of the company.
Added 3 mins ago
AP
Senior Buyer
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- $95,000 to $120,000 USD / year
…raw materials used in manufacturing. Reporting to the General Manager, this individual-contributor role will own an assigned supplier and component portfolio, including purchase-order…
Added 3 mins ago
Sales Manager – Food and Beverage
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Added 9 mins ago
CG
Lead Travel Security Program Analyst
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- $6,623 to $8,290 USD / month
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Added 10 mins ago
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Support execution of the Manager Efficacy Program, including program timelines, sessions, communications, participant logistics, tracking, and continuous improvement.
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Hardware Security Manager
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Production Manager
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Added 17 mins ago
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Environmental Services Manager
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- $55,000 to $60,000 USD / year
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Added 20 mins ago
TU
Director, Product Management
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Added 24 mins ago
Account Manager
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Added 24 mins ago
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Added 28 mins ago
S
User Events Program Manager
Spektrix
Remote, United States
- $75,000 to $95,000 USD / year
Spektrix has an exciting opportunity for a User Events Program Manager to join our team!
Added 28 mins ago
Dispatcher
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Added 29 mins ago
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Added 30 mins ago
Energy Project Manager
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…Planning, Energy Conservation Management, Project Controls, Program/Project Management, Operations/Logistics Strategy and Planning, EPCMV, and Staffing…
Added 30 mins ago
Construction Project Manager
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Added 30 mins ago
Office Manager
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Added 38 mins ago
Convention Analyst - Remote (USA)
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Manage exhibit logistics, including space selection, exhibitor services, vendor coordination, shipping, installation, dismantle activities, and on-site execution.
Added 38 mins ago
Special Events Manager
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The Special Events Manager manages HHI’s fundraising events function, translating Development priorities into annual event plans, budgets, timelines, and measurable outcomes. This position…
Added 38 mins ago
Product Manager, NAS Ship Cost Optimization, NAS Ship Cost Optimization
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As a Sr Product Manager on this team, you will own products and initiatives that directly improve the profitability of one of Amazon's largest businesses. You will develop a deep…
Added 39 mins ago
Site Safety Supervisor
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Added 41 mins ago
Talent Acquisition Specialist
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Experience recruiting for industrial, distribution, manufacturing, or logistics environments
Added 44 mins ago
Analyst/Statistician
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…skills to understand data trends before presenting reports to program managers and…
Added 44 mins ago
Account Executive, Ad Sales
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NY · Los Angeles, CA · Atlanta, GA · Chicago, IL · San Francisco, CA
…our future approach and solutions. You will report into our Manager of Mid Market/Emerging Accounts within our Enterprise Sales & Business Development…
Added 44 mins ago
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Operations Manager - Fleet Services
TEKsystems
El Paso, TX
- $23 to $26 USD / hour
Operations Manager - Fleet Services | El Paso, TXIf you're looking for a role that can fast-track your career into leadership, this is it. We're hiring an Operations Manager to oversee…

Spektrix

User Events Program Manager

Remote, United States

$75,000 to $95,000 USD / year

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Job details

Pay: $75,000 to $95,000 USD / year
Apply by: Nov 13, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Job Title: User Events Program Manager
Reports to: VP, User Enablement & Education
Location: US Remote - EST (must be based in Eastern Time Zone or Central Time Zone with the willingness to work EST hours) or New York, NY (hybrid)
Please note that while the majority of the work is conducted remotely for team members based ‘non-local’ to NYC, all team members are expected to be available to attend key on-site events 2-4 times per year in the NY office. The onsite weeks are scheduled in advance and travel expenses are covered by the business. Local NY based team members are required to work in the office 10–20% of the time.
Hours/Status: Full-Time, exempt
Travel: Domestic and international travel is required.
Salary (USD): $75,000-$95,000

The role

Spektrix has an exciting opportunity for a User Events Program Manager to join our team!

In this role, you'll plan and deliver Spektrix’s program of small-group, in-person activation events for client power users across the US, Canada, the UK, and Ireland. You'll manage each event from planning through follow-up, including venue selection, vendor and catering arrangements, event communications, agenda coordination, rehearsals, and post-event reporting. You'll coordinate the contributions of Delivery Teams, Client Success Management (CSM), Strategy & Operations (S&O), and content creators, so that events run consistently and with minimal operational effort for client-facing teams.

Ultimately, the success of this role is achieved through the delivery of well-run events that lead to hands-on engagement, product adoption, and activation of key features for attending clients.

What You'll Do

Calendar & Milestone Ownership: Lead the cross-functional delivery roadmap across Client Success, Delivery, Strategy & Operations, Enablement, and Community to keep teams aligned and on schedule.
Resource & Capacity Planning: Negotiate and lock in staffing commitments with managers, mitigating risks, resolving bottlenecks, and escalating resource conflicts when necessary.
Scalable Playbooks: Develop standardized templates, milestones, and planning workflows to streamline prep, eliminate duplicate work, and guarantee consistent delivery.
End-to-End Production: Oversee venue selection, catering, AV, accessibility, and budgets (including staff travel), balancing world-class experience with fiscal discipline.
Agenda & Session Design: Gather regional input to tailor agendas, blending hands-on workshops with short presentations; run facilitator prep, dry runs, and readiness checks.
Impact & Sentiment Reporting: Design post-event surveys and partner with S&O, CSMs, and Delivery to measure sentiment, event ROI, and product/feature activation.
Iterative Optimization: Lead debriefs to translate attendee data and team observations into actionable process, content, and logistics improvements for leadership.
Attendee Lifecycle: Manage invites, registrations, reminders, prerequisites, and attendance rates using community platforms and internal tools (Odie).
Compelling Messaging: Write high-impact event copy and collateral that set expectations, communicate value, and ensure participants arrive prepared.
Post-Event Handoff & Advocacy: Capture feedback, photos, quotes, and activation data to support marketing campaigns and equip Relationship Managers for follow-up.
On-Site Execution: Travel to key events to manage logistics, maintain brand standards, and evaluate participant experience.

What You Bring

At least three (3) years’ experience planning and delivering in-person events, including logistics, suppliers, attendee communications, and post-event follow-up
Experience shaping learning or user enablement experiences, with the ability to assess event agendas, session flow, presenter readiness, and the quality of the attendee experience
Strong project or program management skills, including managing concurrent events, tracking dependencies, and coordinating a large number of contributors across teams
Ability to influence colleagues and managers without direct reporting authority, agree realistic commitments, and hold contributors accountable while maintaining effective working relationships
Experience selecting venues, coordinating catering and travel, managing vendor relationships, and monitoring costs against an agreed budget
Excellent written and verbal communication skills, including the ability to write clear promotional and instructional copy and lead productive planning meetings
Strong organizational skills and attention to detail, with consistent follow-through and the ability to anticipate issues, solve problems, and adapt plans as circumstances change
Ability to use attendance data, user feedback, and outcome measures to identify improvements and explain the effectiveness of an event or program
Strong technical aptitude and confidence using project management tools, spreadsheets, communication platforms, and other web-based applications, with the ability to learn new systems quickly
Sound judgment in balancing quality, cost, workload, and deadlines, including knowing when to make a decision and when to escalate an issue
A collaborative approach, openness to feedback, and willingness to take responsibility for mistakes and follow through on their resolution
Ability and willingness to work with colleagues across time zones, and travel periodically within the US and internationally to support selected events

Bonus Points if You Have:

Experience planning in-person user events, customer conferences, or training events for a SaaS company
Experience in the arts, culture, or live events sector
Experience with event registration, marketing automation, or online community platforms

Benefits

Company paid medical, dental and vision insurance
Generous Paid Time Off benefits, including
21 days of PTO (vacation, personal time, whatever you choose to use it for)
14 paid holidays
10 Paid Sick Days
401(k) with 4% employer match
Two paid volunteering days per year
Professional development opportunities
Flexible working with support for WFH setup / equipment
Month-long Paid Sabbatical after 5 years of service
Free snacks, drinks and breakfast items in our offices
Varied range of regular social activities throughout the year

Working From Home While many Spektrix team members live near one of our offices (NYC, London, or Manchester), remote/non-local team members work from home most of the time, and all team members work from home at least some of the time!

We provide reasonable support and all the hardware you need to get started, but we do require that you have the have the following in place to work from home:

A quiet working space at home where you can consistently take video calls without interruption
A strong, reliable internet connection that supports your participation in video calls and access to our systems and service

Working At The Office For team members who are 'local' to NYC, a stipend is offered for each day you work on-site. Think of it as our way of easing potential commute related costs (but no need to prove it - this is a perk we offer for days worked onsite, regardless of how you choose to get there).

Equal Opportunities Spektrix is an equal opportunity employer. We recruit regardless of race, religion, gender, gender identity, sexual orientation, age or disability status and look to employ from a wide range of backgrounds and experiences.

Spektrix is committed to creating an inclusive work environment, where our team members are supported in expressing themselves and delivering their best work. So, however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.

Diversity in the workplace is hugely important to our working environment and to enable both individuals and Spektrix to thrive. By valuing each person’s differences we enable each person to contribute their unique experiences, strengths and viewpoints. Workplace diversity is something we aim to achieve and maintain at Spektrix, and we are pursuing a workforce that reflects the diversity of the communities we serve and work in. We aim to reflect this diversity in all departments and at all levels of seniority in the business, right up to the board.

In an effort to help us reduce bias, please do not include a photo on your resume or application.

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More about this job

Skills

Reporting
CSM
Presentation skills
Logistics
Leadership
Manage logistics
Program management
Coordinate catering
Communication skills
Organizational skills
Attention to detail
Project management
Liaise with colleagues

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