Jobs in the United States

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Added 4 mins ago
VP
Program Finance Manager
Votaw Precision Technologies LLC
Santa Fe Springs, CA
- $125,000 to $140,000 USD / year
The Program Finance Manager owns the financial health of our manufacturing programs, from contract award through final delivery. The core of the role is percent-of-completion (POC) revenue…
Added 5 mins ago
AC
Finance Manager
Aston Carter
San Francisco, CA
- $60 to $63 USD / hour
Work EnvironmentThe Finance Manager operates in a collaborative, cross-functional environment that closely partners with Supply Chain, Global Operations Leadership, Commercial Finance,…
Added 6 mins ago
GG
Ferry Maintenance Planner
Golden Gate Bridge, Highway and Transportation District
Larkspur, CA
- $59.08 to $71.4 USD / hour
Must possess and maintain a current, valid California driver's license and satisfactory driving record
Added 7 mins ago
L
Risk and Insurance Manager
LLNL
Livermore, CA
- $163,170 to $199,836 USD / year
You will have the flexibility to work from home one or more days per week
Added 9 mins ago
A
Sr Cost Manager
Actalent
San Francisco, CA
- $65 to $87 USD / hour
Job Title: Cost ManagerJob DescriptionThe Cost Manager supports technology-related tenant improvement projects by managing project costs throughout the entire project lifecycle. This role…
Added 9 mins ago
JC
Risk Management Senior Manager
Jaquith Consulting Group Inc
Los Angeles, CA
- $150,000 to $277,000 USD / year
Jaquith Consulting Group is seeking an experienced Risk Management Senior Manager to support delivery of the LA28 Olympic and Paralympic Games venue infrastructure program.
Added 13 mins ago
HP
Director of Finance and Accounting
Hensel Phelps
Greeley, CO
- $160,000 to $180,000 USD / year
…principles. The role requires a strategic thinker and effective manager who drives profitability through informed decision making. The Director guides financial decisions, drives process…
Added 16 mins ago
AC
Account Clerk III
Ada County
Boise, ID
- $22.6 USD / hour
Performs advanced accounting duties for Ada County Juvenile Services; provides support and back up to the Budget/Finance Manager.
Added 16 mins ago
Customer Success Manager IV (RapidScale) (Remote)
Spectrum
Raleigh, NC
The Customer Success Manager IV is responsible for owning customer outcomes and value realization across a portfolio of enterprise customers, while acting as a quarterback across Sales,…
Added 16 mins ago
Customer Success Manager IV (RapidScale) (Remote)
Spectrum
Phoenix, AZ
The Customer Success Manager IV is responsible for owning customer outcomes and value realization across a portfolio of enterprise customers, while acting as a quarterback across Sales,…
Added 16 mins ago
Customer Success Manager IV (RapidScale) (Remote)
Spectrum
Las Vegas, NV
The Customer Success Manager IV is responsible for owning customer outcomes and value realization across a portfolio of enterprise customers, while acting as a quarterback across Sales,…
Added 16 mins ago
Customer Success Manager IV (RapidScale) (Remote)
Spectrum
San Antonio, TX
The Customer Success Manager IV is responsible for owning customer outcomes and value realization across a portfolio of enterprise customers, while acting as a quarterback across Sales,…
Added 16 mins ago
Customer Success Manager IV (RapidScale) (Remote)
Spectrum
Oklahoma City, OK
The Customer Success Manager IV is responsible for owning customer outcomes and value realization across a portfolio of enterprise customers, while acting as a quarterback across Sales,…
Added 16 mins ago
Customer Success Manager IV (RapidScale) (Remote)
Spectrum
San Diego, CA
The Customer Success Manager IV is responsible for owning customer outcomes and value realization across a portfolio of enterprise customers, while acting as a quarterback across Sales,…
Added 18 mins ago
UO
eConsult Research Program Manager
University of Colorado Denver
Aurora, CO
- $75,715 to $101,458 USD / year
Hybrid- this role is eligible for a hybrid schedule of two (2) days per week on campus and as needed for in-person meetings
Added 19 mins ago
Senior Water Resources Engineer
AKS Engineering & Forestry, LLC
Tualatin, OR
AKS is seeking an experienced Senior Water Resources Engineer with a Certified Floodplain Manager (CFM) certification to join our growing team in Tualatin. This individual will bring a…
Added 20 mins ago
Associate Director, Program Management (6-month Contract)
Ascidian Therapeutics
Boston, MA
As a Program Manager at Ascidian Therapeutics, the individual will be instrumental in working closely with the core program team, ensuring milestones are delivered on time, within scope,…
Added 23 mins ago
Sr. Manager, Engineering & PM
Lucid Motors
Phoenix, AZ
We are seeking an experienced and strategic Sr. Manager, Engineering & PM to lead the Engineering, Vehicle testing, Supply Chain, R&D, and Program Management services. This position is…
Added 26 mins ago
KM
Registered Nurse - ICU/DOU - Full Time - Shift
Kern Medical
Bakersfield, CA
- Full-time
…acute care teaching center with 222 beds, offering the only advanced trauma care between Fresno and Los Angeles. Kern Medical offers a range of primary, specialty, and multi-specialty…
Added 29 mins ago
T&
BIM Draftsperson / 3D Visualization Specialist - EV Construction
Turner & Townsend
Remote, United States
- $120,000 to $140,000 USD / year
Our capabilities include program, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
Added 30 mins ago
CO
Behavioral Health Services Representative I/II
County of San Benito
Hollister, CA
- $21.37 to $31.48 USD / hour
II.This classification performs advanced administrative, financial, client service, and program support functions requiring specialized knowledge of behavioral health financial processes,…
Added 32 mins ago
Research Analyst
Cayuse Holdings
Washington, DC
Bachelor’s degree in political science, economics, public administration, business analytics, or a related field. Advanced degrees are preferred for specialized roles.
Added 33 mins ago
Technical Program Manager, Air Defense (SIP)
Anduril Industries
Irvine, CA
We're seeking a Technical Program Manager to own engineering execution across a portfolio of concurrent counter-UAS programs. Our chief engineer leads and owns the technical decisions. You…
Added 40 mins ago
Product Configuration Manager- Supply chain
Applied Materials
Santa Clara, CA · Santa Clara
…the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the…
Added 41 mins ago
VH
Senior Manager, Procurement
Vireo Health
Tampa, FL
- $80,000 to $100,000 USD / year
The Senior Manager, Procurement owns purchasing for three of our Florida production sites: Tampa, Zolfo Springs, and Roza. Reporting to the Senior Vice President, Operations, you'll place…

Spectrum

Customer Success Manager IV (RapidScale) (Remote)

San Antonio, TX, United States

Apply on jobs.spectrum.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 13, 2026

Original job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. At RapidScale, exceptional technology is powered by exceptional people. We deliver secure, reliable managed and advisory services across private, public, and hybrid clouds, helping organizations innovate, adapt, and grow. As an Elite Broadcom VMware VCSP Partner and top partner with AWS, Azure, and Google, our solutions focus on business outcomes, with embedded cyber resiliency and AI to protect today and enable tomorrow, all backed by the scale and strength of Spectrum.

RapidScale is evolving Customer Success into a core, revenue-adjacent capability focused on ensuring customers realize measurable business outcomes, improving retention, and enabling expansion.

The Customer Success Manager IV is responsible for owning customer outcomes and value realization across a portfolio of enterprise customers, while acting as a quarterback across Sales, Delivery, Operations, Consulting, and Support. This role ensures customers experience RapidScale as one accountable partner, driving retention, adoption, and long-term value.

PRIMARY RESPONSIBILITIES

Customer Outcomes and Value Realization

Own accountability for ensuring customers realize the business outcomes and value aligned to their RapidScale solutions
Develop and maintain Outcome-Based Success Plans tied to customer objectives, KPIs, and milestones
Ensure delivery and operational activities remain aligned to outcomes, not just scope completion
Lead customer conversations focused on value realization, adoption, and forward roadmap alignment

Customer Lifecycle Management

Manage a portfolio of strategic customers across onboarding, adoption, renewal, and expansion phases
Proactively identify risks to retention and develop mitigation plans
Ensure consistent execution of lifecycle touchpoints including onboarding, QBRs, and renewal readiness

Cross-Functional Orchestration

Act as the primary point of accountability and coordination across Sales, Delivery, Operations, Consulting, Support, and Engineering
Drive alignment across teams to ensure seamless customer experience and execution
Resolve cross-functional issues impacting customer outcomes or timelines

Retention, Renewal and Expansion Support

Partner closely with Sales and Account Management to support renewal strategy and execution
Ensure renewal conversations are grounded in delivered value and measurable outcomes
Identify opportunities for expansion and surface Customer Success Qualified Leads

Customer Experience and Engagement

Lead QBRs and executive-level discussions focused on outcomes achieved, value delivered, and future opportunities
Maintain proactive communication and transparency with customers
Strengthen customer relationships and advocacy

Program and Process Contribution

Contribute to the development and refinement of Customer Success playbooks and engagement models
Support standardization of best practices across customer segments
Provide feedback to improve tools, processes, and operating cadence

QUALIFICATIONS

Minimum Requirements

Bachelor’s degree in a related discipline and 8 years of experience in a related field
Or a master’s degree with 6 years of experience
Or a PhD with 3 years of experience
Or 12 years of relevant professional experience

Core Experience

Experience in Customer Success, Client Services, Account Management, or Consulting within B2B technology or services environments
Experience working with enterprise customers in managed services, cloud, SaaS, or complex delivery environments
Proven ability to manage customer relationships and drive value realization
Strong communication and stakeholder management skills
Experience working cross-functionally in matrixed organizations
Owns highly complex or strategic enterprise customer relationships
Acts as a senior quarterback across functions, influencing execution across teams
Drives improvements to Customer Success programs and engagement models
Mentors other Customer Success team members and elevates overall team capability
Plays a key role in shaping how Customer Success scales across the organization

Preferred Qualifications:

Experience in managed services, cloud, or hybrid infrastructure environments
Experience driving retention and expansion within enterprise accounts
Familiarity with Customer Success metrics such as GRR, NRR, and customer health scoring
Experience leading executive-level customer conversations

9F1908 2026-90152 9F1908 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get To Know Us: Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ: CHTR), the leading internet and video provider in the nation and the fastest growing mobile company in our footprint, with services available to more than 70 million homes and businesses across 45 states. Supported by our 100% U.S.-based employees,* we are America's Internet Company®.

*At close of the Cox acquisition, Spectrum announced that over the next 18 months, it will fully return legacy Cox's customer service function to the U.S.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Apply on jobs.spectrum.com About employer

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Jobs in the United States