Jobs in the United States

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Director CMMS & Operations Data
Medxcel
Indianapolis, IN
Partner with IT, Finance, HR, Communications, CEC, Business Development, Sales, and Operations on the development and implementation of Enterprise Platform for Medxcel.
Added 4 mins ago
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Retail Front End Supervisor - Full-Time
Burlington
Shawnee Mission, KS
- $16 to $18 USD / hour
- Full-time
Maximize sales results through training, developing, and coaching of direct reports
Added 5 mins ago
Group Sales Consultant
Blue Cross Blue Shield of Kansas
Hutchinson, KS
\"Candidates must reside within the Hutchinson region.\" What you\'ll do - Keep marketplace informed about Blue Cross and Blue Shield of Kansas
Added 5 mins ago
Senior Director, New Business Development
Habitat for Humanity International - HQ
Remote, United States
· Years of Experience: 10+ years of progressive experience in business development, corporate fundraising, strategic partnerships, sales, or related fields.
Added 5 mins ago
Director, Cause Marketing and Workplace Giving
Habitat for Humanity International - HQ
Remote, United States
…support of HFHI’s mission. The Director will work closely with development leadership and key HFHI program stakeholders to maximize fundraising opportunities for unrestricted funds. Manage…
Added 5 mins ago
Clinical Liaison (RN, RT)
Select Medical
Kansas City, KS
Category Business Development/Marketing/Sales - Clinical Liaison
Added 5 mins ago
Regional Sales Manager - AHH
J&J Family of Companies
Kansas City, KS
Participation in a Sales Leadership Development Program is preferred.
Added 5 mins ago
Senior Regional Sales Director, Pelvic Health - Central
Medtronic
Kansas City, KS
The Senior Regional Sales Director will lead the Pelvic Health organization to achieve sales and market penetration goals for all therapies.
Added 5 mins ago
Sales and Service Technician
Bridgestone Americas
Overland Park, KS
…America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the…
Added 5 mins ago
Marketing Manager, Engagement, Faculty Marketing Programs (Remote)
Cengage Group
Wichita, KS
…qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay…
Added 5 mins ago
Associate Marketing Manager (Remote) US
Cengage Group
Wichita, KS
…qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay…
Added 5 mins ago
Channel/Partner Sales Engineer - Southeast
Rubrik
Topeka, KS
Rubrik’s sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious…
Added 5 mins ago
Banker I Everett Branch
Rockland Trust
Everett, MA
Support customer relationship development and transaction processing to assist the bank in meeting its sales and service goals.
Added 5 mins ago
Banker I Allston Branch
Rockland Trust
Allston, MA
Support customer relationship development and transaction processing to assist the bank in meeting its sales and service goals.
Added 5 mins ago
Relationship Banker I Shrewsbury Branch
Rockland Trust
Shrewsbury, MA
With a genuine desire to engage customers and an outgoing, team-oriented sales personality, you deliver a positive, energetic experience through active lobby management and customer…
Added 5 mins ago
Teller Trainee Brockton Belmont Branch
Rockland Trust
Brockton, MA
Training & development: We believe all colleagues are critical to our future, and we will invest in their success by providing educational experiences and resources to manage and navigate…
Added 5 mins ago
Banker I Boston Washington St Branch
Rockland Trust
Boston, MA
Support customer relationship development and transaction processing to assist the bank in meeting its sales and service goals.
Added 5 mins ago
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Ruconest Account Manager - Central California/Nevada
Pharming Healthcare
Topeka, KS
- $155,000 to $175,000 USD / year
This is a field/remote role: must have the ability to travel within mentioned territory
Added 5 mins ago
PH
Ruconest Account Manager - Northern California
Pharming Healthcare
Topeka, KS
- $155,000 to $175,000 USD / year
This is a field/remote role: must have the ability to travel within mentioned territory
Added 5 mins ago
PH
Ruconest Account Manager - Upper Midwest
Pharming Healthcare
Topeka, KS
- $155,000 to $175,000 USD / year
This is a field/remote role: must have the ability to travel within mentioned territory
Added 8 mins ago
Director of Business Development
Estes Construction
Des Moines, IA
Work program discounts, employee engagement events, professional training and development
Added 9 mins ago
Service Director - BMW of El Cajon
Sunroad Automotive
El Cajon, CA
Provide ongoing coaching, feedback, and development opportunities to improve staff performance.
Added 11 mins ago
Platform Software Security Engineer, Air Defense
Anduril Industries
Irvine, CA
…System (UAS) threats. Working across product, engineering, sales, logistics, operations, and mission success, the Air Defense team develops, tests, deploys, and sustains the Anduril Air…
Added 12 mins ago
VP
Program Finance Manager
Votaw Precision Technologies LLC
Santa Fe Springs, CA
- $125,000 to $140,000 USD / year
The Program Finance Manager owns the financial health of our manufacturing programs, from contract award through final delivery. The core of the role is percent-of-completion (POC) revenue…
Added 17 mins ago
Outside Sales Representative - Waterworks
ICONIX Waterworks
Sacramento, CA
You'll succeed by combining a passion for sales and customer satisfaction with a proactive approach to business development. You'll take the time to understand each customer's situation,…

Spectrum

Customer Success Manager IV (RapidScale) (Remote)

San Diego, CA, United States

The base pay for this position generally is between $64,500.00 and $182,900.00.

Apply on jobs.spectrum.com About employer

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Job details

Pay: The base pay for this position generally is between $64,500.00 and $182,900.00.
Posting language: English
Posted: Nov 13, 2026

Original job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. At RapidScale, exceptional technology is powered by exceptional people. We deliver secure, reliable managed and advisory services across private, public, and hybrid clouds, helping organizations innovate, adapt, and grow. As an Elite Broadcom VMware VCSP Partner and top partner with AWS, Azure, and Google, our solutions focus on business outcomes, with embedded cyber resiliency and AI to protect today and enable tomorrow, all backed by the scale and strength of Spectrum.

RapidScale is evolving Customer Success into a core, revenue-adjacent capability focused on ensuring customers realize measurable business outcomes, improving retention, and enabling expansion.

The Customer Success Manager IV is responsible for owning customer outcomes and value realization across a portfolio of enterprise customers, while acting as a quarterback across Sales, Delivery, Operations, Consulting, and Support. This role ensures customers experience RapidScale as one accountable partner, driving retention, adoption, and long-term value.

PRIMARY RESPONSIBILITIES

Customer Outcomes and Value Realization

Own accountability for ensuring customers realize the business outcomes and value aligned to their RapidScale solutions
Develop and maintain Outcome-Based Success Plans tied to customer objectives, KPIs, and milestones
Ensure delivery and operational activities remain aligned to outcomes, not just scope completion
Lead customer conversations focused on value realization, adoption, and forward roadmap alignment

Customer Lifecycle Management

Manage a portfolio of strategic customers across onboarding, adoption, renewal, and expansion phases
Proactively identify risks to retention and develop mitigation plans
Ensure consistent execution of lifecycle touchpoints including onboarding, QBRs, and renewal readiness

Cross-Functional Orchestration

Act as the primary point of accountability and coordination across Sales, Delivery, Operations, Consulting, Support, and Engineering
Drive alignment across teams to ensure seamless customer experience and execution
Resolve cross-functional issues impacting customer outcomes or timelines

Retention, Renewal and Expansion Support

Partner closely with Sales and Account Management to support renewal strategy and execution
Ensure renewal conversations are grounded in delivered value and measurable outcomes
Identify opportunities for expansion and surface Customer Success Qualified Leads

Customer Experience and Engagement

Lead QBRs and executive-level discussions focused on outcomes achieved, value delivered, and future opportunities
Maintain proactive communication and transparency with customers
Strengthen customer relationships and advocacy

Program and Process Contribution

Contribute to the development and refinement of Customer Success playbooks and engagement models
Support standardization of best practices across customer segments
Provide feedback to improve tools, processes, and operating cadence

QUALIFICATIONS

Minimum Requirements

Bachelor’s degree in a related discipline and 8 years of experience in a related field
Or a master’s degree with 6 years of experience
Or a PhD with 3 years of experience
Or 12 years of relevant professional experience

Core Experience

Experience in Customer Success, Client Services, Account Management, or Consulting within B2B technology or services environments
Experience working with enterprise customers in managed services, cloud, SaaS, or complex delivery environments
Proven ability to manage customer relationships and drive value realization
Strong communication and stakeholder management skills
Experience working cross-functionally in matrixed organizations
Owns highly complex or strategic enterprise customer relationships
Acts as a senior quarterback across functions, influencing execution across teams
Drives improvements to Customer Success programs and engagement models
Mentors other Customer Success team members and elevates overall team capability
Plays a key role in shaping how Customer Success scales across the organization

Preferred Qualifications:

Experience in managed services, cloud, or hybrid infrastructure environments
Experience driving retention and expansion within enterprise accounts
Familiarity with Customer Success metrics such as GRR, NRR, and customer health scoring
Experience leading executive-level customer conversations

9F1908 2026-90152 9F1908 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $64,500.00 and $182,900.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

Get To Know Us: Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ: CHTR), the leading internet and video provider in the nation and the fastest growing mobile company in our footprint, with services available to more than 70 million homes and businesses across 45 states. Supported by our 100% U.S.-based employees,* we are America's Internet Company®.

*At close of the Cox acquisition, Spectrum announced that over the next 18 months, it will fully return legacy Cox's customer service function to the U.S.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Apply on jobs.spectrum.com About employer

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Jobs in the United States