Jobs in the United States

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Added just now
Senior Liasion Specialist
MorphWorks
Clarksburg, WV
Clearance: Must possess an active Top Secret clearance at the time of application
Added 1 min ago
JC
Safety Manager/Assistant Safety Director - Swing Shift
Jaquith Consulting Group Inc
New York, NY
- $112,000 to $197,000 USD / year
Ensure the project safety program satisfies FTA Capital Investment Grant oversight expectations, including support for the Project Management Oversight Contractor's reviews and the…
Added 1 min ago
JC
Risk Management Senior Manager
Jaquith Consulting Group Inc
Los Angeles, CA
- $150,000 to $277,000 USD / year
Jaquith Consulting Group is seeking an experienced Risk Management Senior Manager to support delivery of the LA28 Olympic and Paralympic Games venue infrastructure program.
Added 1 min ago
JC
Project Manager - Rail Communications
Jaquith Consulting Group Inc
Sacramento, CA
- $140,000 to $210,000 USD / year
Reporting to the Rail Systems Lead, the Project Manager supplies the Program with delivery accountability for operational communications, a cleared licensing and approvals path for radio…
Added 1 min ago
JC
Project Manager - Overhead Contact System
Jaquith Consulting Group Inc
Sacramento, CA
- $140,000 to $220,000 USD / year
Reporting to the Rail Systems Lead, the Project Manager supplies the Program with delivery accountability for railway electrification, verified installation and energization readiness, and…
Added 1 min ago
JC
Project Engineer - Traction Power and Medium Voltage
Jaquith Consulting Group Inc
Sacramento, CA
- $120,000 to $200,000 USD / year
Reporting to the Project Manager, Traction Power and Medium Voltage, the Project Track Engineer supplies the Program with verified electrical engineering deliverables, documented field…
Added 1 min ago
JC
Project Engineer - Overhead Contact System
Jaquith Consulting Group Inc
Sacramento, CA
- $120,000 to $200,000 USD / year
…electrification systems on the California High-Speed Rail (CAHSR) Program. The position covers catenary systems, contact and messenger wire systems, cantilever assemblies, registration…
Added 1 min ago
JC
Chief Estimator
Jaquith Consulting Group Inc
Fresno, CA
- $220,000 to $265,000 USD / year
…model consistent with California High-Speed Rail Authority program conventions. The Chief Estimator’s work products support the Authority’s cost baseline reporting under its Earned Value…
Added 2 mins ago
KC
Practice Manager
KIDS CARE DENTAL AND ORTHODONTICS
Roseville, CA
- $71,000 to $74,000 USD / year
Eligible employees may participate in our comprehensive benefits program, which includes medical, dental, and vision coverage, life insurance, Flexible Spending Accounts (FSA), pet…
Added 2 mins ago
SH
Fitness Lead
Sharon Heights Golf & Country
Menlo Park, CA
- $50 USD / hour
Current CPR/AED certification required
Added 2 mins ago
SH
Fitness Instructor/Trainer
Sharon Heights Golf & Country
Menlo Park, CA
- $20 to $68 USD / hour
Current CPR/AED certification required
Added 4 mins ago
Program Lead
Catalyst Family Inc.
Murrieta, CA
The Program Lead works collaboratively with the Center Manager/Site Supervisor to support the business of the center including enrollment and attendance, purchasing and community…
Added 4 mins ago
Assistant Director, New Student Programs - Admissions and New Student Programs
Southeast Missouri State University
Cape Girardeau, MO
Full TimeThe Office of Admissions and New Student Programs is seeking a collaborative, student-centered professional to lead SEMO’s orientation and new student transition experience,…
Added 5 mins ago
Knowledge Engineering Senior Manager
Accenture LLP Company
NY
Lead, coach, and grow teams of knowledge engineers, helping them grow their technical depth, leadership skills, and client acumen so they can step up as workstream and program owners.
Added 5 mins ago
AI Solution Engineering Senior Manager | Software & Platforms
Accenture LLP Company
NY
Lead, coach, and grow FDEs and the engineers around them, helping them navigate challenges and grow their technical depth, leadership skills, and client acumen so they can step up as…
Added 5 mins ago
AI Solution Engineering Senior Manager - CG&S
Accenture LLP Company
NY
Lead, coach, and grow FDEs and the engineers around them, helping them navigate challenges and grow their technical depth, leadership skills, and client acumen so they can step up as…
Added 5 mins ago
AI Platform Engineering Senior Manager
Accenture LLP Company
NY
Lead, coach, and grow Forward Deployed Engineers and platform engineers and architects, helping them navigate challenges and grow their technical depth, leadership skills, and client acumen…
Added 5 mins ago
Learning Development & Training Advisor - Expert
ExxonMobil
Spring, TX
At ExxonMobil, our vision is to lead in energy innovations that advance modern living while reducing emissions. As one of the world’s largest publicly traded energy and chemical companies,…
Added 5 mins ago
MB
Project Coordinator - Maintenance Operations
Massachusetts Bay Transportation Authority
Boston, MA
- $107,851.96 USD / year
…of the Chief of Infrastructure department provides business support to the four functional areas of Engineering & Maintenance; Maintenance of Way (MOW - Track), Signals & Communications…
Added 6 mins ago
Business Risk Senior Consultant (On-site)
Truist Bank
Charlotte, NC · Atlanta, GA · Raleigh, NC
*** In office expectations are 5 days per week
Added 6 mins ago
Data Governance Lead Consultant- Operations
Truist Bank
Atlanta, GA
We are seeking an experienced Production Support Lead to oversee our Data Governance support track, which covers business-critical applications including Arena, Manta, Alation, Ataccama,…
Added 6 mins ago
Client Communications Execution Specialist
Truist Bank
Charlotte, NC
6. Support or lead testing, launch readiness, validation, or post‑implementation review activities for initiatives, enhancements, or process changes.
Added 7 mins ago
JP
Full Time Retail Lead Client Advisor
James Perse Los Angeles
Beverly Hills, CA
- $21 USD / hour
- Full-time
JAMES PERSE IS CURRENTLY HIRING A FULL TIME LEAD CLIENT ADVISOR FOR OUR BEVERLY HILLS LOCATION
Added 7 mins ago
FM
Medical Assistant Clinic
Franciscan Medical Group
Edmonds, WA
- $26.45 to $37.1 USD / hour
Every day, you will take the lead on proactively preparing patient charts, ensuring all information is obtained and up-to-date for those seen in our facility. You can expect to have…
Added 7 mins ago
Executive Director – 21CCLC & GEO Focus
GEO Academies
Indianapolis, IN
…virtual learning initiatives, and federally funded student support…

Spectrum

Customer Success Manager IV (RapidScale) (Remote)

San Diego, CA, United States

The base pay for this position generally is between $64,500.00 and $182,900.00.

Apply on jobs.spectrum.com About employer

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Job details

Pay: The base pay for this position generally is between $64,500.00 and $182,900.00.
Posting language: English
Posted: Nov 13, 2026

Original job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. At RapidScale, exceptional technology is powered by exceptional people. We deliver secure, reliable managed and advisory services across private, public, and hybrid clouds, helping organizations innovate, adapt, and grow. As an Elite Broadcom VMware VCSP Partner and top partner with AWS, Azure, and Google, our solutions focus on business outcomes, with embedded cyber resiliency and AI to protect today and enable tomorrow, all backed by the scale and strength of Spectrum.

RapidScale is evolving Customer Success into a core, revenue-adjacent capability focused on ensuring customers realize measurable business outcomes, improving retention, and enabling expansion.

The Customer Success Manager IV is responsible for owning customer outcomes and value realization across a portfolio of enterprise customers, while acting as a quarterback across Sales, Delivery, Operations, Consulting, and Support. This role ensures customers experience RapidScale as one accountable partner, driving retention, adoption, and long-term value.

PRIMARY RESPONSIBILITIES

Customer Outcomes and Value Realization

Own accountability for ensuring customers realize the business outcomes and value aligned to their RapidScale solutions
Develop and maintain Outcome-Based Success Plans tied to customer objectives, KPIs, and milestones
Ensure delivery and operational activities remain aligned to outcomes, not just scope completion
Lead customer conversations focused on value realization, adoption, and forward roadmap alignment

Customer Lifecycle Management

Manage a portfolio of strategic customers across onboarding, adoption, renewal, and expansion phases
Proactively identify risks to retention and develop mitigation plans
Ensure consistent execution of lifecycle touchpoints including onboarding, QBRs, and renewal readiness

Cross-Functional Orchestration

Act as the primary point of accountability and coordination across Sales, Delivery, Operations, Consulting, Support, and Engineering
Drive alignment across teams to ensure seamless customer experience and execution
Resolve cross-functional issues impacting customer outcomes or timelines

Retention, Renewal and Expansion Support

Partner closely with Sales and Account Management to support renewal strategy and execution
Ensure renewal conversations are grounded in delivered value and measurable outcomes
Identify opportunities for expansion and surface Customer Success Qualified Leads

Customer Experience and Engagement

Lead QBRs and executive-level discussions focused on outcomes achieved, value delivered, and future opportunities
Maintain proactive communication and transparency with customers
Strengthen customer relationships and advocacy

Program and Process Contribution

Contribute to the development and refinement of Customer Success playbooks and engagement models
Support standardization of best practices across customer segments
Provide feedback to improve tools, processes, and operating cadence

QUALIFICATIONS

Minimum Requirements

Bachelor’s degree in a related discipline and 8 years of experience in a related field
Or a master’s degree with 6 years of experience
Or a PhD with 3 years of experience
Or 12 years of relevant professional experience

Core Experience

Experience in Customer Success, Client Services, Account Management, or Consulting within B2B technology or services environments
Experience working with enterprise customers in managed services, cloud, SaaS, or complex delivery environments
Proven ability to manage customer relationships and drive value realization
Strong communication and stakeholder management skills
Experience working cross-functionally in matrixed organizations
Owns highly complex or strategic enterprise customer relationships
Acts as a senior quarterback across functions, influencing execution across teams
Drives improvements to Customer Success programs and engagement models
Mentors other Customer Success team members and elevates overall team capability
Plays a key role in shaping how Customer Success scales across the organization

Preferred Qualifications:

Experience in managed services, cloud, or hybrid infrastructure environments
Experience driving retention and expansion within enterprise accounts
Familiarity with Customer Success metrics such as GRR, NRR, and customer health scoring
Experience leading executive-level customer conversations

9F1908 2026-90152 9F1908 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $64,500.00 and $182,900.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

Get To Know Us: Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ: CHTR), the leading internet and video provider in the nation and the fastest growing mobile company in our footprint, with services available to more than 70 million homes and businesses across 45 states. Supported by our 100% U.S.-based employees,* we are America's Internet Company®.

*At close of the Cox acquisition, Spectrum announced that over the next 18 months, it will fully return legacy Cox's customer service function to the U.S.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Apply on jobs.spectrum.com About employer

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Jobs in the United States