Assistant Business Manager

Built on expertise. Trusted for 50 years. Delivery assured - every time. Altrad Sparrows is a global provider of specialist engineering, inspection, operations and maintenance services to the offshore energy, industrial and renewables markets. We specialize in delivering structured and tailored solutions to meet our clients' lifting, mechanical handling, and fluid power requirements, whether that's on a drilling rig, a fixed offshore platform, or an onshore refinery, port, power station or manufacturing facility. With over 65,000 people across 50+ locations worldwide, we work around the world, around the clock, combining global reach with the network, knowledge and responsiveness of a local specialist. Our in-house engineering capability spans mechanical, hydraulic, electrical, structural and integrity disciplines, giving us the depth to take on complex, safety-critical challenges others can't. Our 'above all, one standard' commitment to quality and safety means our clients can count on consistent, high performance - every time, everywhere. Safety. Quality. People. These are the foundations we've built on for 50 years, and the values that will drive us forward.

MAIN PURPOSE:

The Assistant Business Manager is responsible for applying a high level of leadership in the oversight of daily operations of the service team, ensuring customer satisfaction and exceeding financial and business targets.

SKILLS/QUALIFICATIONS:

• High school diploma. Bachelor’s degree preferred
• 5 years’ experience in a related field
• Excellent communication skills and ability of communicate effectively at different management levels
• Excellent customer relationship management
• Leadership capabilities to foster growth in the service business
• Previous background in oil & gas and/or industrial sectors
• Technical field experience in mechanical, electrical or hydraulics a plus

MAIN RESPONSIBILITIES:

Ensuring that business targets are agreed and achieved for the business by:

• Consulting with and assisting the General Manager in the setting of targets for their allocated Clients.
• Preparing and fulfilling a business plan for the growth of the business by taking ownership/accountability for:
• Budget creation and management.
• Identifying new business opportunities
• Delivering existing and new business opportunities.
• Actively marketing all Group services to Client base.
• Project management & project coordination.
• Provide offshore management support as needed.

Ensuring that all orders and contracts are completed to the Clients' satisfaction while maximizing the financial benefit to Sparrows by:

• Communicating effectively with the client, upper management and team.
• Assisting with the review of operation processes to ensure maximum efficiency (both internal and external) for assigned subordinates.
• Effective management of change (Financially & Technically).
• Gaining customer feedback by customer satisfaction surveys and client visits onshore, offshore and overseas as required.
• Managing technical elements efficiently and effectively to ensure best solutions provided.
• Provide occasional offshore and customer on sire review of projects, work and safety.
• Technical Expertise to lead offshore & onshore problem resolution.
• Liaising directly with service heads.
• On a day-to-day basis, identifying necessary process and business improvements and taking steps to implement same.
• Participating in knowledge sharing of best practices between colleagues.

Assisting the Senior Business Manager in ensuring that the operations team develop their own skills and experience for the benefit of the Company by:

• Mentoring of subordinates to ensure individuals are developed to fully meet their potential.
• Undertaking an annual formal appraisal where development needs are identified and agreed.
• Monitoring the performance of direct reports and recommending development opportunities.
• Identifying the training needs for employees.
• Undertaking occasional audits to ensure QMS compliance and efficient working.
• Taking an active part in promoting an excellent safety culture by:
• Setting an example at all times of the correct safety behaviors.
• Letting it be known at every opportunity that safety is a prime concern and people will be given every support for stopping unsafe jobs.
• Seeking the advice from time to time of the HSEQ department and supporting the roll out of safety initiatives.
• Following all Sparrows Group safety rules and procedures including reporting of accidents immediately to the General Manager and HSEQ Rep.
• Delivery of HSEQ plan actions and initiatives.
• Following best in class people management practices and overseeing direct report's fulfilment of these functions by:
• Seeking the advice of and supplying information to the Human Resources Representative.
• Effectively applying all HR policies and practices.
• Monitoring employee satisfaction levels in the business units and offering guidance to direct reports when necessary.

Ensuring that all financial transactions are completed to the highest ethical and professional standards and comply with the Sparrows Group policies by:

• Ensuring WIP and Debt are effectively managed.
• Ensuring that internal and external procurement is completed to maximize the financial benefit to the business.
• Seeking advice from Finance department
• Encouraging direct reports to seek advice from and respond timely to staff in the Finance department.
• Responding quickly and thoroughly when issues regarding financial probity are suspected or identified.
• Working with and assisting the Business Development team.
• Assisting the Business Development team with ideas, marketing copy and contacts relating to business units.
• Undertaking any other reasonable and legitimate duties assigned by the General Manager
• Ensuring that all business development activities are completed to the company’s satisfaction by maximizing the financial benefit to Sparrows through:
• Creation of and accountability for a Business Development Plan.
• Mentoring and leadership of regional Business Development personnel.
• Communicating effectively with the client.
• Creation and continual review of Business development and Sales processes
• Gaining customer feedback by customer satisfaction surveys.
• Planning and attendance of business development visits.

WHY ALTRAD SPARROWS

• We invest in our people, operate with integrity, and build careers - not just fill jobs.
• Stable, growing industrial services company with a strong global footprint
• Collaborative, safety-first culture with real investment in workforce development
• Leadership visibility: This role reports directly to the Business Manager and influences shop-wide operations

WHAT WE OFFER

• Competitive Benefits: 401(k) with matching, health/dental/vision insurance, life insurance, paid time off, referral program, and retirement plan.
• Career Growth: Opportunities to advance within a global organization.
• Core Values: Respect, Solidarity, Courage, Humility, and Conviviality - creating a positive and inclusive workplace.