Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
SPO Estimator - Drywall
Turner Construction
Boston, MA
Collaborate with SPO Manager to include appropriate markups, labor rates, and other necessary informaton.in assigned estimates based on project approach, backlog and level of risk.
Added 1 min ago
Transportation Engineer - PM Roadway
DGL Consulting Engineers
Fishers, IN
Act as Project Manager and/or lead design engineer on projects
Added 1 min ago
Transportation Engineer - PM Roadway
DGL Consulting Engineers
Maumee, OH
Act as Project Manager and/or lead design engineer on projects
Added 1 min ago
Transportation Engineer - PM Roadway
DGL Consulting Engineers
Dublin, OH
Act as Project Manager and/or lead design engineer on projects
Added 1 min ago
Transportation Engineer - PM Roadway
DGL Consulting Engineers
Independence, OH
Act as Project Manager and/or lead design engineer on projects
Added 1 min ago
Construction Engineer
DGL Consulting Engineers
Maumee, OH
Work under supervision of a Project Manager or Senior-level Team Members
Added 1 min ago
CO
Senior Systems Administrator (Grade 19)
City of Huntsville
Huntsville, AL
- $35.93 to $60.97 USD / hour
Senior Systems Administrator Overview: This is technical work related to computer servers, networks and related software/hardware. This position is responsible for effective provisioning,…
Added 2 mins ago
Nuclear Power Senior Project Manager - Technical Services
GE Vernova Hitachi Nuclear Energy Americas LLC
United States
As the Senior Project Manager - Technical Services, you will manage emergent customer needs to address technical challenges for operating nuclear power plants. You will work and coordinate…
Added 2 mins ago
Head of AML Transaction Monitoring - Financial Intelligence Unit
Truist Bank
Charlotte, NC · Atlanta, GA
7. Ensure delivery of accurate and actionable analytics, reporting, or data insights to aid key decision-making and support effective operations within the Financial Crimes Program
Added 2 mins ago
PC
Enterprise Data and AI Manager
Pierce County
Tacoma, WA
- $139,111.6 to $187,915.73 USD / year
This is an exciting opportunity to build Pierce County’s enterprise data and AI program, shaping how data is managed, shared, and used to improve decision-making across the organization.…
Added 3 mins ago
Platform Packaging Technical Specialist
Stellantis
Auburn Hills, MI
The Platform Packaging Technical Specialist serves as the technical leader for vehicle architecture, packaging, and integration activities supporting the development of new vehicles that…
Added 4 mins ago
DCS Design Systems Engineer
WSP
New York, NY · NY
…Consultant (PMC)’s Data Communications Systems (DCS) Design Manager and will provide technical leadership, coordination, and oversight of the Design-Builder’s DCS design, procurement,…
Added 4 mins ago
D
Business PMO Program Manager
DataSpring
Remote, United States
- $100,000 to $110,000 USD / year
The Business PMO Program Manager is a strategic, detail-oriented, outcome-driven leader who will manage complex projects across the organization as part of the enterprise Project Management…
Added 5 mins ago
Project Assistant
Terracon
Cheyenne, WY
Assist project/program manager with resource management and resource assignment.
Added 5 mins ago
O
Lead Principal Technical Program Manager
Oracle
Nashville, TN
- $116,600 to $264,100 USD / year
The Lead Principal Technical Program Manager partners with senior management and cross-functional stakeholders to align priorities and goals for complex, high-impact technical programs.…
Added 7 mins ago
Medical Practice Manager
Piedmont Urgent Care by Wellstreet
Perry, GA
Technical Skills: Experience using Electronic Medical Records (EMR) software, EPIC preferred
Added 9 mins ago
Manager, Accounting Advisory - Skilled Nursing Industry Clients
Wipfli Advisory LLC
Milwaukee, WI
Wipfli’s accounting advisory practice is seeking a Manager with strong healthcare and post‑acute care experience to serve as an outsourced controller and support our skilled nursing…
Added 9 mins ago
A
Traffic Management Center Shift Supervisor (Overnight Shift)
AECOM
Milwaukee, WI
- $25 to $30 USD / hour
…planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact…
Added 9 mins ago
A
Survey Party Chief
AECOM
Hunt Valley, MD
- $30 to $41 USD / hour
…planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact…
Added 9 mins ago
Manager, Global Strategic Partnerships
Ataccama
Remote, United States
We are looking for a Manager of Global Strategic Partnerships to own Ataccama's most important alliances worldwide. You will lead a select portfolio of global solution partners (GSIs and…
Added 9 mins ago
OH
Sales & Catering Coordinator
Olympia Hospitality
North Conway, NH
- $25 USD / hour
Time for You: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered!
Added 12 mins ago
LH
Customer Experience Support Analyst
Linus Health
Remote, United States
- $65,000 to $70,000 USD / year
…customers and users. This individual will report to the Associate Manager, Customer Experience and serve as a trusted resource for technical troubleshooting, customer requests, and…
Added 13 mins ago
Account Manager - SWIVEL
Swivel Transactions LLC
San Antonio, TX
SWIVEL, an SWBC software technology company, is seeking a talented individual who will serve as a primary relationship contact and trusted advisor for financial institution clients…
Added 13 mins ago
MI
Senior Civil Project Manager
McMillen, Inc.
Boise, ID
- $124,000 to $202,450 USD / year
McMillen, Inc. is seeking a Senior Civil Project Manager (PM) to join our team. We believe Project Managers with a strong technical background best serve our clients. That is why the ideal…
Added 13 mins ago
MI
Senior Civil Project Manager
McMillen, Inc.
Denver, CO
- $124,000 to $202,450 USD / year
McMillen, Inc. is seeking a Senior Civil Project Manager (PM) to join our team. We believe Project Managers with a strong technical background best serve our clients. That is why the ideal…

Sparksoft Corporation

Communication Specialist (Technical)

Columbia, MD, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Join us at Sparksoft, where we're not just another tech company - we're a catalyst for change. Our mission isn't just to offer IT solutions; it's to revolutionize the way you work. Here, passion isn't just a buzzword; it's the fuel behind groundbreaking ideas and transformative technologies. We serve a wide range of government clients, delivering impact that's felt across the nation.

Our true strength lies in our people. They're the problem-solvers and innovators consistently delivering extraordinary outcomes. With Sparksoft, you're not stepping into a routine job; you're joining a team committed to innovation and excellence. Our innovation extends beyond just delivering projects. Through our specialized Innovation Centers, we continuously refine our methods, ensuring we remain industry leaders.

We are Sparksoft!

ROLE & RESPONSIBILITIES:

Write, edit, and maintain user-facing content for the program's public website, including FAQs, Q&As, announcements, step-by-step how-to pages, and customer experience (CX) content that helps users complete tasks and resolve system issues without contacting support.
Learn the program's web-based system in depth, including user roles, workflows, forms, and common error conditions, in order to write accurate, task-oriented content from the user's point of view.
Partner with the Customer Service Center to identify top call drivers; review chat transcripts and listen to recorded or live user calls to understand where users struggle, and translate those findings into new or revised content.
Draft communications to the program's user community and stakeholders, such as system change notices, maintenance and outage announcements, policy or process updates, and event invitations.
Coordinate program webinars and virtual learning events, including scheduling, drafting and sending invitations and reminders through Cvent, monitoring registration, and supporting post-event follow-up.
Submit all content through the established CX review process; incorporate edits and feedback from multiple reviewers accurately, professionally, and on schedule, and maintain version control across review cycles.
Apply the program's style guide and plain language principles to all written content, and ensure that all web pages, documents, and PDFs produced meet Section 508 accessibility requirements before they are submitted for review.
Occasionally create simple, accessible visual aids such as infographics, process diagrams, and one-page job aids to support written content, announcements, and webinars, including text alternatives and accessible formatting.
Track content requests and work in progress in JIRA; maintain drafts, documentation, and content inventories in Confluence; and participate in agile ceremonies such as sprint planning, stand-ups, and retrospectives as assigned.
Perform periodic content audits to identify outdated, duplicative, or inaccurate pages and recommend updates.
Ensure the protection of sensitive information and uphold all HIPAA and federal security standards.
Participate in regular training, quality assurance sessions, and process updates.
Complete other duties as assigned by the Supervisor or Manager.

REQUIRED EXPERIENCE:

3+ years of professional experience writing user-facing instructional, help, or support content (for example, FAQs, how-to articles, knowledge base content, user guides, or web help content) for a software application or online system.
Demonstrated ability to learn a complex system and explain it clearly and accurately to non-technical users.
Strong command of plain language writing, grammar, and editing, and the ability to write concisely for the web.
Working knowledge of Section 508 and WCAG 2.x accessibility requirements, and demonstrated experience producing accessible web content, Word documents, and PDFs (for example, proper heading structure, alternative text, meaningful link text, accessible tables, and color contrast).
Experience working within a documented review and approval process, and the ability to accept and incorporate substantive feedback from multiple reviewers without loss of quality or turnaround time.
Proficiency in Microsoft 365 applications, including Word, Outlook, Teams, and SharePoint.
Ability to manage multiple content assignments with competing deadlines and to work independently in a remote environment.
Ability to pass a federal background check and maintain the required Public Trust clearance.
Must have lived in the United States for at least 3 of the past 5 years.
Writing samples of user-facing support or instructional content must be provided with the application; at least one sample should demonstrate accessible formatting.
Candidates must be able to obtain and maintain a Public Trust clearance
Candidates must have lived in the United States 3 out of the past 5 years

PREFERRED EXPERIENCE:

Experience with Cvent or a comparable event management or webinar platform.
Experience with Confluence and JIRA, and experience working on a project team that uses agile methodology and sprints.
Experience applying an organizational style guide (for example, HHS, GPO, AP, or Chicago) and federal plain language guidelines.
Experience using customer experience (CX) inputs, such as call driver data, chat transcripts, user feedback, or web analytics, to prioritize and improve content.
Ability to create simple, accessible infographics and visual aids using tools such as Canva, Adobe Express, Illustrator, or PowerPoint; a visual portfolio is welcome but not required.
Familiarity with web content management systems and basic HTML.
Experience using accessibility checking tools (for example, the Microsoft Accessibility Checker, Adobe Acrobat accessibility tools, ANDI, or axe).
1+ years of experience in the health care, health insurance, or health care licensing and credentialing domain.
Experience serving HHS, HRSA, or another U.S. Federal Government program

HOME OFFICE REQUIREMENTS

Maintain a designated, distraction-free home workspace that supports confidential review of user calls, professional participation in virtual meetings, and hosting or supporting webinars.
Ensure high-speed internet connectivity, either via hardwired Ethernet or stable Wi-Fi, that meets minimum system requirements.
Internet speed: 25/5 Mbps minimum; 50/10 Mbps recommended if shared.
Not recommended: hotspots or satellite.
Device setup: Ethernet connection preferred; Wi-Fi acceptable if stable. A working webcam and headset are required for virtual meetings and webinars.

EDUCATION & CERTIFICATIONS:

Bachelor's degree in English, Communications, Journalism, Technical Writing, Information Design, or a related field; or an equivalent combination of education and relevant experience.
A technical writing, content design, user experience (UX) writing, or accessibility certification (for example, IAAP CPACC or DHS Trusted Tester) is a plus.

WHAT WE OFFER:

At Sparksoft, we know that people do their best work when they feel supported, inspired, and connected. That’s why we’ve built a workplace that balances comprehensive benefits with a culture of collaboration and innovation. From flexible time off to professional growth opportunities, we’re committed to helping you thrive both inside and outside of work. When you join Sparksoft, you’ll enjoy:

Competitive compensation and a 401(k) with employer contributions to help you plan for the future
Flexible paid time off and hybrid ways of working that support true work-life balance
Comprehensive health coverage - including medical, dental, vision, life, and disability insurance
A curated in-office experience designed to foster community, team connections, and innovation
Opportunities to give back through Sparksoft Cares, including annual company-wide fundraising events
Training and development programs that build new skills and prepare you for leadership roles
A collaborative, transparent, and fun culture - recognized as a Great Place to Work®

Accessibility and Accommodations: Sparksoft Corporation is committed to providing equal employment opportunities to all individuals. If you require accommodations during the application or interview process, please contact us at Sparksoft.Accommodations@sparksoftcorp.com or call 410-424-7700. Requests are reviewed and fulfilled on a case-by-case basis.

Security Notice: Your privacy and data security are important to us. Sparksoft Corporation will never request sensitive personal information via email. If you receive any suspicious communication claiming to be from Sparksoft, please report it immediately to our security team at abuse@sparksoftcorp.com.

Artificial Intelligence (AI) Policy: While Sparksoft values the appropriate use of artificial intelligence in the workplace, candidates must complete interviews and independent assessments using their own knowledge and abilities. Unless expressly permitted by Sparksoft, the use of AI during interviews and assessments is strictly prohibited. Violations may result in disqualification. Please contact your recruiter regarding accommodation needs.

Apply About employer

Report this job